Problem Solving Answers 2023
1. Ethics includes all of the following concepts except:
A. Respect for others
B. Legality
C. Honesty
D. Fairness
2. The bias in the thinking function is toward:
A. Integrity
B. Innovation
C. Effectiveness
D. Stability
3. All of the following are at stake in making an ethical decision except:
A. Your personal reputation
B. The public’s trust in local government
C. An effective outcome
D. Your organization’s reputation
4. Which of the following shows a flexible decision-making approach?
A. Calling in an outside mediator
B. Suspending judgment to see the points of view of others
C. Forcing parties in a conflict to relinquish authority
D. Sticking to your own dominant decision-making style
5. Step 5, Evaluate the Situation, involves which one of the following sub-steps?
A. Evaluating alternatives
B. Delineating problem parameters
, C. Generating alternatives
D. Monitoring progress
6. In the personality profile you took online, which is one set of functions considered for
decision-making style?
A. Sensing or evaluating
B. Judging or perceiving
C. Thinking or feeling
D. Extraversion or introversion
7. Decision making should begin before an emergency for all of the following reasons
except:
A. To obtain buy-in from stakeholders
B. Stress factors
C. To establish line of responsibility
D. Time pressure
8. People take in information by:
A. Thinking or feeling
B. Sensing or intuition
9. If limited time is a factor in decision making, it is preferable to have a/an
_________ make the decision.
A. Individual
B. Group
10. The third step in the problem-solving model is:
A. Select an alternative.
B. Evaluate the situation.