Who are we interested in? What is the profile (age, socio-economic background,
skills, interests) of our users?
What is the domain? College students? Healthcare? Education?Leisure?
Understanding Users Familyreunions?
What broad user-goals are we keen to support? Collaboration? Diversion/fun?
Are there any technology constraints?
Define test activities:
Approach for usability
What are the tasks? The Cycle (NB)
Observe and test 1. Make observations
2. Inquiry
Tasks: 3. Analysis
Open App 4. Prototype
View book 5. Rinse and repeat
View next/previous/first
Mixture of easy and hard tasks
Questions to ask:
Are buttons or swipe actions more natural
Does my approach to parental locks prevent children from accidentally exiting
the app? Or turning the page? Or downloading a book?
What are user expectations around navigating a picture book on a mobile
phone?
Is this app more “usable” than alternative app X?
Is this app “usable”?
Would you use the app? - bad Q
Ask yourself:
Understanding Users 1 Understanding Users 2
skills, interests) of our users?
What is the domain? College students? Healthcare? Education?Leisure?
Understanding Users Familyreunions?
What broad user-goals are we keen to support? Collaboration? Diversion/fun?
Are there any technology constraints?
Define test activities:
Approach for usability
What are the tasks? The Cycle (NB)
Observe and test 1. Make observations
2. Inquiry
Tasks: 3. Analysis
Open App 4. Prototype
View book 5. Rinse and repeat
View next/previous/first
Mixture of easy and hard tasks
Questions to ask:
Are buttons or swipe actions more natural
Does my approach to parental locks prevent children from accidentally exiting
the app? Or turning the page? Or downloading a book?
What are user expectations around navigating a picture book on a mobile
phone?
Is this app more “usable” than alternative app X?
Is this app “usable”?
Would you use the app? - bad Q
Ask yourself:
Understanding Users 1 Understanding Users 2
