Project 1
Everyday Technology Skills
True-False Questions
1. Microsoft Windows is the most popular operating system for microcomputers.
Answer: True Page Reference: 277
2. You don’t need to be concerned with Microsoft’s releases of service packs for its
operating systems.
Answer: False Page Reference: 277
3. Many managers and professionals use the Microsoft Office suite of products to
complete their everyday tasks.
Answer: True Page Reference: 279
4. As a manager and professional, you don’t need to be concerned about the software on
your microcomputer.
Answer: False Page Reference: 279
5. Mac OS X is a Unix-like operating system that is free.
Answer: False Page Reference: 279
,Multiple Choice Questions
a. The term phishing is used to describe:
b. e-mails that include personal information.
c. e-mails from retailers with coupons.
d. e-mails that ask for sensitive information by pretending to be a legitimate
request from an organization.
e. e-mails that are sent from fishing wholesalers.
Answer: c Page Reference: 283
7. You can password protect all of the following files except for a(n):
f. Word document.
g. XP system file.
h. Excel spreadsheet.
i. PowerPoint presentation.
Answer: b Page Reference: 281
8. The following products are part of the Microsoft Office Suite except for:
j. Explorer.
k. Word.
l. Excel.
m. Access.
Answer: a Page Reference: 279
9. With Windows XP, how do you get updates and how much do they cost?
, n. There are no updates to XP.
o. Updates to Windows operating systems are free and can be obtained from
the Microsoft Web site.
p. Updates can be purchased only from an ISP.
q. Updates can be purchased from Symantec for various prices.
Answer: b Page Reference: 278
10. Which of the following is not an operating system?
r. Windows XP
s. FrontPage
t. Mac OS X
u. Linux
Answer: b Page Reference: 278-279
Fill in the Blanks
11. Hackers are continually trying to find ways to break into the operating system and take
control of your computer.
Page Reference: 278
12. The computer progam that runs all the other programs on your computer is the
operating system.
Page Reference: 277
, 13. A service pack is a collection of updates that fixes errors in the code that affect security
and/or the efficiency of the operating system.
Page Reference: 277
14. Norton and McAfee are two widely known commercial vendors of antivirus and
antispyware software.
Page Reference: 283
15. Ad-Aware is another highly regarded antispyware application.
Page Reference: 283
Essay Questions
16. Why is it important that you be able to establish the version of the application software
on your computer?
Answer: Because different versions of the same software application may have
Everyday Technology Skills
True-False Questions
1. Microsoft Windows is the most popular operating system for microcomputers.
Answer: True Page Reference: 277
2. You don’t need to be concerned with Microsoft’s releases of service packs for its
operating systems.
Answer: False Page Reference: 277
3. Many managers and professionals use the Microsoft Office suite of products to
complete their everyday tasks.
Answer: True Page Reference: 279
4. As a manager and professional, you don’t need to be concerned about the software on
your microcomputer.
Answer: False Page Reference: 279
5. Mac OS X is a Unix-like operating system that is free.
Answer: False Page Reference: 279
,Multiple Choice Questions
a. The term phishing is used to describe:
b. e-mails that include personal information.
c. e-mails from retailers with coupons.
d. e-mails that ask for sensitive information by pretending to be a legitimate
request from an organization.
e. e-mails that are sent from fishing wholesalers.
Answer: c Page Reference: 283
7. You can password protect all of the following files except for a(n):
f. Word document.
g. XP system file.
h. Excel spreadsheet.
i. PowerPoint presentation.
Answer: b Page Reference: 281
8. The following products are part of the Microsoft Office Suite except for:
j. Explorer.
k. Word.
l. Excel.
m. Access.
Answer: a Page Reference: 279
9. With Windows XP, how do you get updates and how much do they cost?
, n. There are no updates to XP.
o. Updates to Windows operating systems are free and can be obtained from
the Microsoft Web site.
p. Updates can be purchased only from an ISP.
q. Updates can be purchased from Symantec for various prices.
Answer: b Page Reference: 278
10. Which of the following is not an operating system?
r. Windows XP
s. FrontPage
t. Mac OS X
u. Linux
Answer: b Page Reference: 278-279
Fill in the Blanks
11. Hackers are continually trying to find ways to break into the operating system and take
control of your computer.
Page Reference: 278
12. The computer progam that runs all the other programs on your computer is the
operating system.
Page Reference: 277
, 13. A service pack is a collection of updates that fixes errors in the code that affect security
and/or the efficiency of the operating system.
Page Reference: 277
14. Norton and McAfee are two widely known commercial vendors of antivirus and
antispyware software.
Page Reference: 283
15. Ad-Aware is another highly regarded antispyware application.
Page Reference: 283
Essay Questions
16. Why is it important that you be able to establish the version of the application software
on your computer?
Answer: Because different versions of the same software application may have
