, Chapter 1
Introduction to Business Processes
Multiple Choice Questions
1. Which term refers to business processes that are not executed by a single group or function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Organizational Structure
Answer: b Difficulty: Easy Page Reference: 1
Section: The Functional Organizational Structure Practice:
2. Which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect
Answer: e Difficulty: Easy Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice:
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System
Answer: c Difficulty: Medium Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice: Yes
, 4. Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above
Answer: d Difficulty: Medium Page Reference: 4
Section: Business Processes
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above
Answer: a Difficulty: Easy Page Reference: 4
Section: Business Processes Practice:
6. Which term refers to all of the activities involved in buying or acquiring the materials used
by the organization, such as raw materials needed to make products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: b Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
7. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: c Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:
, 8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: a Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
9. Which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: e Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:
10. Which process tracks the financial impact of process steps with the goal of meeting legal
reporting requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: c Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:
11. Which process is used to plan and execute large projects such as the construction of a new
factory or the production of complex products such as airplanes?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: b Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:
Introduction to Business Processes
Multiple Choice Questions
1. Which term refers to business processes that are not executed by a single group or function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Organizational Structure
Answer: b Difficulty: Easy Page Reference: 1
Section: The Functional Organizational Structure Practice:
2. Which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect
Answer: e Difficulty: Easy Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice:
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System
Answer: c Difficulty: Medium Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice: Yes
, 4. Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above
Answer: d Difficulty: Medium Page Reference: 4
Section: Business Processes
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above
Answer: a Difficulty: Easy Page Reference: 4
Section: Business Processes Practice:
6. Which term refers to all of the activities involved in buying or acquiring the materials used
by the organization, such as raw materials needed to make products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: b Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
7. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: c Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:
, 8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: a Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
9. Which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: e Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:
10. Which process tracks the financial impact of process steps with the goal of meeting legal
reporting requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: c Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:
11. Which process is used to plan and execute large projects such as the construction of a new
factory or the production of complex products such as airplanes?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: b Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:
