Table of contents
1 Corporate culture........................................................................................................................................ 3
1.1 Workplace culture..........................................................................................................................................3
1.1.1 Compound nouns (P114)........................................................................................................................5
1.2 Employee retention........................................................................................................................................5
1.2.1 GRAMMAR: Future perfect simple.........................................................................................................6
1.2.2 GRAMMAR: Future continuous..............................................................................................................6
1.2.3 Scheme....................................................................................................................................................6
1.3 Communication skills: Building relationships.................................................................................................7
1.3.1 One potential advantage and disadvantage of each style.....................................................................7
1.3.2 Building trust...........................................................................................................................................7
1.4 Business skills: Presenting yourself................................................................................................................7
1.4.1 Self-presentation: functional language..................................................................................................8
1.4.2 Personal presentation vocabulary..........................................................................................................8
1.5 Writing: A company news blog......................................................................................................................8
1.5.1 Voc from the blog...................................................................................................................................8
1.5.2 Phrases in correct place..........................................................................................................................8
1.5.3 Look at the spidergram (page 126) and decide where the information should go in a blog.................9
1.5.4 Now write the blog in about 200 words.................................................................................................9
1.5.5 GRAMMAR: Phrases with be..................................................................................................................9
2 Digital business......................................................................................................................................... 10
2.1 Digital disruptors..........................................................................................................................................10
2.1.1 Word building – verbs, nouns and adjectives......................................................................................11
2.2 Talking technology.......................................................................................................................................11
2.2.1 GRAMMAR: Conditionals......................................................................................................................12
2.3 Communication skills: handling difficult communicators............................................................................13
2.3.1 Challenging communication styles.......................................................................................................13
2.3.2 Functional language: Keeping a meeting on track...............................................................................13
2.4 Business skills: Negotiating strategies.........................................................................................................14
2.5 Writing: short business proposal..................................................................................................................15
2.5.1 Functional language: the proposal.......................................................................................................15
2.5.2 GRAMMAR: Noun phrases to replace verb phrases.............................................................................15
2.5.3 Attachments..........................................................................................................................................16
3 Performance............................................................................................................................................. 17
3.1 Performance and rewards............................................................................................................................17
3.2 A culture of rewards.....................................................................................................................................18
3.2.1 GRAMMAR: Linking words and concessive clauses..............................................................................18
3.3 Managing challenging feedback..................................................................................................................18
3.4 Reviewing projects.......................................................................................................................................19
3.5 Writing: Performance review summary (= performance appraisals)..........................................................20
3.5.1 GRAMMAR: Phrasal verbs....................................................................................................................20
4 Time management.................................................................................................................................... 21
4.1 Managing time.............................................................................................................................................21
4.1.1 Expressions with time & their definitions............................................................................................21
, 4.2 Smart work...................................................................................................................................................22
4.2.1 GRAMMAR: Adverbials of frequency...................................................................................................22
4.2.2 GRAMMAR: Time expressions..............................................................................................................24
4.2.3 Adverbs of frequency and time phrases...............................................................................................25
4.2.4 MPT – Manner, Place, Time..................................................................................................................25
4.3 Communication skills: dealing with urgency................................................................................................26
4.4 Difficult negotiations....................................................................................................................................27
4.4.1 Dimensions for negotiating success.....................................................................................................27
4.4.2 Dealing with difficulties in negotiations...............................................................................................27
4.5 Writing: an email giving reasons.................................................................................................................29
4.5.1 GRAMMAR: Prepositions of time.........................................................................................................29
2
, 1 Corporate culture
1.1 Workplace culture
Attitudes Houdingen
Beliefs Overtuigingen
Culture Cultuur
Affecting Beïnvloedend
Workplace Werkplaats
Hierarchy Hiërarchie
To behave Gedragen
Behaviour Gedrag
Benefits Voordelen
Redundancy pay (if someone is let go or made Ontslagvergoeding (als iemand wordt ontslagen of
redundant) ontslagen)
Car allowance (money for using your own car) Autovergoeding (geld voor het gebruik van de eigen auto)
Profit-sharing (receiving part of the profit of Winstdeling (een deel van de winst van een bedrijf)
a company)
Stock options (receiving shares in the company) Aandelenopties (aandelen in het bedrijf krijgen)
Retirement plan Pensioenregeling
Paid maternity and paternity leave for all (including Betaald zwangerschaps- en vaderschapsverlof voor
adoptions) iedereen (inclusief adopties)
Comprehensive health care & medical insurance Uitgebreide gezondheidszorg en medische verzekering
Paid annual leave Betaald jaarlijks verlof
Life insurance Levensverzekering
Employee discounts for shops, concerts, gyms, etc. Werknemerskortingen voor winkels, concerten,
sportscholen, enz.
Fitness centre in the company Fitnesscentrum in het bedrijf
Day care in the company (company crèche) Kinderopvang in het bedrijf (bedrijfscrèche)
Vouchers for public transport Vouchers voor openbaar vervoer
Company-run buses to bring people back and forth to Bedrijfsbussen om mensen heen en weer naar het werk
work te brengen
Free parking (reserved parking space) Gratis parkeren (gereserveerde parkeerplaats)
Subsidised canteen Gesubsidieerde kantine
Equal pay Gelijke beloning
Cutting salaries Verlaging van salarissen
Rising salaries/ salary rise Stijgende salarissen/ salarisverhoging
Minimum salary (the lowest amount of pay that Minimum salaris
someone can receive)
To afford (Om zich te) veroorloven
A loan Een lening
Credit card debt Schuld van een kredietkaart
To pay off Afbetalen
Skills Vaardigheden
Experience Ervaring
To recognise Erkennen
Company structure Structuur van het bedrijf
To respect Respecteren
To increase Verhogen
3
1 Corporate culture........................................................................................................................................ 3
1.1 Workplace culture..........................................................................................................................................3
1.1.1 Compound nouns (P114)........................................................................................................................5
1.2 Employee retention........................................................................................................................................5
1.2.1 GRAMMAR: Future perfect simple.........................................................................................................6
1.2.2 GRAMMAR: Future continuous..............................................................................................................6
1.2.3 Scheme....................................................................................................................................................6
1.3 Communication skills: Building relationships.................................................................................................7
1.3.1 One potential advantage and disadvantage of each style.....................................................................7
1.3.2 Building trust...........................................................................................................................................7
1.4 Business skills: Presenting yourself................................................................................................................7
1.4.1 Self-presentation: functional language..................................................................................................8
1.4.2 Personal presentation vocabulary..........................................................................................................8
1.5 Writing: A company news blog......................................................................................................................8
1.5.1 Voc from the blog...................................................................................................................................8
1.5.2 Phrases in correct place..........................................................................................................................8
1.5.3 Look at the spidergram (page 126) and decide where the information should go in a blog.................9
1.5.4 Now write the blog in about 200 words.................................................................................................9
1.5.5 GRAMMAR: Phrases with be..................................................................................................................9
2 Digital business......................................................................................................................................... 10
2.1 Digital disruptors..........................................................................................................................................10
2.1.1 Word building – verbs, nouns and adjectives......................................................................................11
2.2 Talking technology.......................................................................................................................................11
2.2.1 GRAMMAR: Conditionals......................................................................................................................12
2.3 Communication skills: handling difficult communicators............................................................................13
2.3.1 Challenging communication styles.......................................................................................................13
2.3.2 Functional language: Keeping a meeting on track...............................................................................13
2.4 Business skills: Negotiating strategies.........................................................................................................14
2.5 Writing: short business proposal..................................................................................................................15
2.5.1 Functional language: the proposal.......................................................................................................15
2.5.2 GRAMMAR: Noun phrases to replace verb phrases.............................................................................15
2.5.3 Attachments..........................................................................................................................................16
3 Performance............................................................................................................................................. 17
3.1 Performance and rewards............................................................................................................................17
3.2 A culture of rewards.....................................................................................................................................18
3.2.1 GRAMMAR: Linking words and concessive clauses..............................................................................18
3.3 Managing challenging feedback..................................................................................................................18
3.4 Reviewing projects.......................................................................................................................................19
3.5 Writing: Performance review summary (= performance appraisals)..........................................................20
3.5.1 GRAMMAR: Phrasal verbs....................................................................................................................20
4 Time management.................................................................................................................................... 21
4.1 Managing time.............................................................................................................................................21
4.1.1 Expressions with time & their definitions............................................................................................21
, 4.2 Smart work...................................................................................................................................................22
4.2.1 GRAMMAR: Adverbials of frequency...................................................................................................22
4.2.2 GRAMMAR: Time expressions..............................................................................................................24
4.2.3 Adverbs of frequency and time phrases...............................................................................................25
4.2.4 MPT – Manner, Place, Time..................................................................................................................25
4.3 Communication skills: dealing with urgency................................................................................................26
4.4 Difficult negotiations....................................................................................................................................27
4.4.1 Dimensions for negotiating success.....................................................................................................27
4.4.2 Dealing with difficulties in negotiations...............................................................................................27
4.5 Writing: an email giving reasons.................................................................................................................29
4.5.1 GRAMMAR: Prepositions of time.........................................................................................................29
2
, 1 Corporate culture
1.1 Workplace culture
Attitudes Houdingen
Beliefs Overtuigingen
Culture Cultuur
Affecting Beïnvloedend
Workplace Werkplaats
Hierarchy Hiërarchie
To behave Gedragen
Behaviour Gedrag
Benefits Voordelen
Redundancy pay (if someone is let go or made Ontslagvergoeding (als iemand wordt ontslagen of
redundant) ontslagen)
Car allowance (money for using your own car) Autovergoeding (geld voor het gebruik van de eigen auto)
Profit-sharing (receiving part of the profit of Winstdeling (een deel van de winst van een bedrijf)
a company)
Stock options (receiving shares in the company) Aandelenopties (aandelen in het bedrijf krijgen)
Retirement plan Pensioenregeling
Paid maternity and paternity leave for all (including Betaald zwangerschaps- en vaderschapsverlof voor
adoptions) iedereen (inclusief adopties)
Comprehensive health care & medical insurance Uitgebreide gezondheidszorg en medische verzekering
Paid annual leave Betaald jaarlijks verlof
Life insurance Levensverzekering
Employee discounts for shops, concerts, gyms, etc. Werknemerskortingen voor winkels, concerten,
sportscholen, enz.
Fitness centre in the company Fitnesscentrum in het bedrijf
Day care in the company (company crèche) Kinderopvang in het bedrijf (bedrijfscrèche)
Vouchers for public transport Vouchers voor openbaar vervoer
Company-run buses to bring people back and forth to Bedrijfsbussen om mensen heen en weer naar het werk
work te brengen
Free parking (reserved parking space) Gratis parkeren (gereserveerde parkeerplaats)
Subsidised canteen Gesubsidieerde kantine
Equal pay Gelijke beloning
Cutting salaries Verlaging van salarissen
Rising salaries/ salary rise Stijgende salarissen/ salarisverhoging
Minimum salary (the lowest amount of pay that Minimum salaris
someone can receive)
To afford (Om zich te) veroorloven
A loan Een lening
Credit card debt Schuld van een kredietkaart
To pay off Afbetalen
Skills Vaardigheden
Experience Ervaring
To recognise Erkennen
Company structure Structuur van het bedrijf
To respect Respecteren
To increase Verhogen
3
