MGMT 310/ MGMT310 AMU Final American Military University MGMT 310/ MGMT310 AMU Final Exam_ Nov 2021

Written: Nov 23, 2021 9:35 PM - Nov 23, 2021 9:46 PM Question 1 (4 points) Saved Environmental scanning is a: Question 1 options: Planning process Organizing process Leading process Controlling process Question 2 (4 points) Saved Conscientiousness is the one personality trait that uniformly predicts: Question 2 options: How highly adaptable to change a person is How highly motivated a person is to learn a new skill How highly detailed a person will be How highly performance oriented a person will be Question 3 (4 points) Saved Why should managers understand how visual perception may be biased? Question 3 options: Managers have a tendency to compare and contrast objects and people to each other.Managers are prone to errors and biases when perceiving themselves. Managers rely on their visual perception to form their opinions about people and objects around them. Bias in visual perception tends to interfere with the management process. Question 4 (4 points) Saved How we perceive others will shape our behavior, which in turn: Question 4 options: Will shape the behavior of the person we are interacting with Will lead to undue success or failure May lead to wrong inferences about objects in our environment Will lead to generalizations Question 5 (4 points) Saved Exit interviews are often conducted by: Question 5 options: Employee manager Human resources representative Outside consultants Top management Question 6 (4 points) Saved Managers need to consider the individual and the situation when making:Question 6 options: Organizing decisions about the job Leading decisions about the organization Controlling decisions about the departments Planning decisions about the strategies of the company Question 7 (4 points) Saved Motivating employees is a managerial function of: Question 7 options: Leading Controlling Organizing Planning Question 8 (4 points) Saved How much of a manager's time is spent communicating? Question 8 options: 10-25% 25-50% 50-90% 90-100% Question 9 (4 points) SavedA downside of the office grapevine is: Question 9 options: Information is not accurate Managers do not participate in the exchange of information The grapevine lacks a specific sender The informal structure hinders communication Question 10 (4 points) Saved Stories can serve to reinforce and perpetuate an organization's culture, which is part of the POLC function of : Question 10 options: Planning Organizing Leading Controlling Question 11 (4 points) Saved According to one study, what percent of a receiver's comprehension of a message is based on the sender's actual words? Question 11 options: 3% 5% 7% 10%Question 12 (4 points) Saved Which of the following is not an example of a medium rich communication channel? Question 12 options: Handheld devices Blogs Written letters and memos Legal documents Question 13 (4 points) Saved Communication within an organization flows: Question 13 options: Upward Downward Lateral Many directions Question 14 (4 points) Saved How groups function has important implications for organizational: Question 14 options: Hierarchy Mission and visionPOLC function Productivity Question 15 (4 points) Saved Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of: Question 15 options: Forming Storming Norming Performing Question 16 (4 points) Saved An ideal time to host a social or team-building event is at the stage of Question 16 options: Forming Storming Norming Performing Question 17 (4 points) Saved The tendency of individuals to put in less effort when working in a group context is called:Question 17 options: Groupthink Cohesion Punctuated equilibrium Ringelmann effect Question 18 (4 points) Saved Teams that individuals from different parts of the organization are called: Question 18 options: Task force Product development teams Cross-functional teams Virtual teams Question 19 (4 points) Saved Pooled interdependence exists when: Question 19 options: Team members may work independently and simply combine their efforts to create the team's output If one person's output becomes another person's input When the team decides they should work together on each phase of a project The reward that an individual receives depends on the performance of others. Question 20 (4 points)Saved A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members': Question 20 options: KSAs Potential Leadership traits Work ethic Question 21 (4 points) Saved The implications of the ERG theory is that we need to recognize which of the following? Question 21 options: The multiple needs that may be driving an individual at a given point Understand group behaviors Job design is critical to motivation How to reward employees better Question 22 (4 points) Saved Job design is one of the many organizational design decisions managers must make when engaged in the POLC function of: Question 22 options: Planning OrganizingLeading Controlling Question 23 (4 points) Saved Controls can cost the organization through Question 23 options: decentralized decision-making. opportunity recognition. botched implementation. layoffs Question 24 (4 points) Saved One of four top mistakes companies appear to make regarding how to set and use non-financial controls effectively is Question 24 options: not to link control to customer demands. failing to validate the link between non-financial control and financial control. failing to set appropriate substitutes. failing to set goals too high Question 25 (4 points) Saved One way to help employees connect with the people and things that will help them achieve their professional goals is to:Question 25 options: Develop goals that stretch their ability Give them assignments that are engaging Connect people with mentors and help them build networks Promote deserving employees