MANAGEMENT EXAM 1 STUDY GUIDE UPDATED
ACTUAL QUESTIONS AND CORRECT ANSWERS
Question:
______________ may be defined as "the art of getting things
done through people."
Answer:
Management
Question:
Managers operate within an ____________, a group of people
who work together to achieve some specific purpose.
Answer:
Organization
Question:
To be __________ means to use resources—people, money,
raw materials, and the like—wisely and cost-effectively.
Answer:
efficient
Question:
To be ____________ means to achieve results, to make the
right decisions and successfully carry them out so that
they achieve the organization's goals.
Answer:
effective
Question:
Good managers create value through the __________________:
their influence on the organization is multiplied far
beyond the results that can be achieved by just one
person acting alone.
Answer:
multiplier effect
Question:
A _________ is an experienced person who provides
guidance to someone new to the work world.
Answer:
mentor
Question:
_____________ is defined as setting goals and deciding how to
achieve them.
Answer:
, planning
Question:
_______________ is defined as arranging tasks, people, and
other resources to accomplish the work.
Answer:
organizing
Question:
________________ is defined as motivating, directing, and
otherwise influencing people to work hard to achieve the
organization's goals.
Answer:
leading
Question:
_____________ is defined as monitoring performance,
comparing it with goals, and taking corrective action as
needed.
Answer:
Controlling
Question:
______________ make _____________ decisions about the overall
direction of the organization and establish the objectives,
policies, and strategies for it
Answer:
top managers, long-term
Question:
____________ managers ___________ the policies and plans of the
top managers above them and supervise and coordinate
the activities of the first-line managers below them.
Answer:
Middle managers, implement
Question:
_________ managers make short-term ________________ decisions,
directing the daily tasks of nonmanagerial personnel.
Examples of job titles for these managers include
"departmental head," "foreman," "team leader," or
"supervisor."
Answer:
first-line, operating
Question:
ACTUAL QUESTIONS AND CORRECT ANSWERS
Question:
______________ may be defined as "the art of getting things
done through people."
Answer:
Management
Question:
Managers operate within an ____________, a group of people
who work together to achieve some specific purpose.
Answer:
Organization
Question:
To be __________ means to use resources—people, money,
raw materials, and the like—wisely and cost-effectively.
Answer:
efficient
Question:
To be ____________ means to achieve results, to make the
right decisions and successfully carry them out so that
they achieve the organization's goals.
Answer:
effective
Question:
Good managers create value through the __________________:
their influence on the organization is multiplied far
beyond the results that can be achieved by just one
person acting alone.
Answer:
multiplier effect
Question:
A _________ is an experienced person who provides
guidance to someone new to the work world.
Answer:
mentor
Question:
_____________ is defined as setting goals and deciding how to
achieve them.
Answer:
, planning
Question:
_______________ is defined as arranging tasks, people, and
other resources to accomplish the work.
Answer:
organizing
Question:
________________ is defined as motivating, directing, and
otherwise influencing people to work hard to achieve the
organization's goals.
Answer:
leading
Question:
_____________ is defined as monitoring performance,
comparing it with goals, and taking corrective action as
needed.
Answer:
Controlling
Question:
______________ make _____________ decisions about the overall
direction of the organization and establish the objectives,
policies, and strategies for it
Answer:
top managers, long-term
Question:
____________ managers ___________ the policies and plans of the
top managers above them and supervise and coordinate
the activities of the first-line managers below them.
Answer:
Middle managers, implement
Question:
_________ managers make short-term ________________ decisions,
directing the daily tasks of nonmanagerial personnel.
Examples of job titles for these managers include
"departmental head," "foreman," "team leader," or
"supervisor."
Answer:
first-line, operating
Question:
