MGMT-3103-3 Week 6 Final Exam

1) Q: The toughest part of the KM process is: 2) Q: Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a "quick win"? 3) Q: The stage in the life cycle of communities where needs are identified is: 4) Q: Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes? 5) Q: According to Collison and Parcell, everyone has ____________. 6) Q: Which of the following is not a part of the holistic model? 7) Q: A measure of the success of BP Connect was: 8) Q: The stage in the life cycle of communities where connectivity is maintained is: 9) Q: Delivery networks provide: 10) Q: Enabling networks provide: 11) Q: According to Moffett, McAdam, and Parkinson (2004), technological tools that are currently classified as KM applications are: 12) Q: According to Collison and Parcell, the real learning in AAR comes when you: 13) Q: According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show? 14) Q: Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process? 15) Q: Defining communities is an important part of the knowledge sharing process. Which of the following are stewards of competencies? 16) Q: According to Collison and Parcell, a meeting where people come to share their expertise, knowledge, or insights with a team that has requested help is called ________. 17) Q: According to Collison and Parcell, the acronym AAR means: 18) Q: According to Collison and Parcell, a "river diagram" shows: 19) Q: Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions? 20) Q: A useful tool in facilitating connections is: 21) Q: According to Collison and Parcell, making connections is an important point of sharing knowledge within organizations. The recommended approach is: 22) Q: The role of a sponsor of a community is to: 23) Q: According to Moffett, McAdam, and Parkinson (2004), in today's knowledge-intensive organizations, the primary objective of ICT is to: 24) Q: According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research? 25) Q: An approach used for deciding what knowledge to capture from an individual includes: