BUSI 3007-3 Week 3 Midterm Exam

1) Q: According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be: 2) Q: According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need: 3) Q: According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except: 4) Q: Knowledge validation refers to: 5) Q: According to Collison and Parcell, the starting point for using the holistic model: 6) Q: Organizational knowledge is embodied in: 7) Q: According to Collison and Parcell, "captured knowledge" requires ____________________. 8) Q: The three fundamental knowledge processes are: 9) Q: The four pillars that support KM initiatives are: 10) Q: Who creates valuable organizational knowledge? 11) Q: According to economists (Knapp, 1988), ___________ is becoming the most important product in the United States. 12) Q: Information Technology (IT)-centric KM focuses on: 13) Q: According to Thite (2004), a main reason why KM has focused more on technology than on HR is because: 14) Q: According to Herzberg's Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to: 15) Q: According to Thite (2004), learning in an organization is mostly: 16) Q: How is second-generation KM different from first-generation KM? 17) Q: People share knowledge because: 18) Q: According to Knapp (1998), the best reason for companies to embrace knowledge management is: 19) Q: In second-generation KM, Knowledge Life Cycles are seen as: 20) Q: According to the Collison and Parcell textbook, knowledge management focuses on more than just know how because it is also important to have: 21) Q: According to Hendriks (1999), before knowledge sharing can take place, the knowledge owner must ________________ their knowledge. 22) Q: Knowledge integration is: 23) Q: Second-generation KM focuses on: 24) Q: According to the Collison and Parcell textbook, the process of creating knowledge begins with _____________. 25) Q: According to Hendriks (1999), a common motivation to introducing technology into the workplace is that it may _________ the individual knowledge worker.