NHS 111 ASSESSMENT TWO UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
What does the directory of services do?
Answer:
Determines where the nearest, available and most appropriate service is that can see
the patient.
Question:
Are not sure answers treated as a yes or a no?
Answer:
Balance of risk - sometimes yes, sometimes no.
Question:
How many not sure answers should trigger a transfer to clinician?
Answer:
3
Question:
What is the first screen you will see in module 1?
Answer:
Body map
Question:
What is KFC?
Answer:
Known health problem Firm plan Current symptoms
Question:
If you were having problems communicating with the caller how would you decide
whether to select 'triage not possible' or 'transfer to clinician'?
Answer:
Communication is IMPOSSIBLE - triage not possible Communication is DIFFICULT -
transfer to clinician
Question:
What does the disposition 'persistent or recurrent symptoms get in contact with a local
service within 3 days' mean?
Answer:
If the symptoms are persistent or recurrent, you must contact a local service within 3
working days.
QUESTIONS AND CORRECT ANSWERS
Question:
What does the directory of services do?
Answer:
Determines where the nearest, available and most appropriate service is that can see
the patient.
Question:
Are not sure answers treated as a yes or a no?
Answer:
Balance of risk - sometimes yes, sometimes no.
Question:
How many not sure answers should trigger a transfer to clinician?
Answer:
3
Question:
What is the first screen you will see in module 1?
Answer:
Body map
Question:
What is KFC?
Answer:
Known health problem Firm plan Current symptoms
Question:
If you were having problems communicating with the caller how would you decide
whether to select 'triage not possible' or 'transfer to clinician'?
Answer:
Communication is IMPOSSIBLE - triage not possible Communication is DIFFICULT -
transfer to clinician
Question:
What does the disposition 'persistent or recurrent symptoms get in contact with a local
service within 3 days' mean?
Answer:
If the symptoms are persistent or recurrent, you must contact a local service within 3
working days.