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A consumer expresses they want to C. Thank the consumer for their thoughtfulness
give the Peer Support Specialist a gift before declining the gift.
to show their appreciation for the help
they have received. How would the Key: C
Peer Support Specialist respond?
A. Accept the consumer's present if KSA Dimension: 1. Administrative Responsibilities
the purchased item is less than $25.
KSA: 1.2. Maintain professional standards and
B. Ask the consumer to instead boundaries by observing the guidelines established
consider donating to a relevant by the agency you represent.
charity.
Rationale: This response differentiates itself from the
C. Thank the consumer for their detractors by its acknowledgement of the
thoughtfulness before declining the consumer's intentions while also maintaining the
gift. standards outlined in the "Integrity" portion of the
Peer Code of Ethics
D. Tell the consumer that is
unnecessary since they are just doing
their job.
,A Peer Support Specialist is meeting A. Provide the care team with an update on what
with a consumer's care team to discuss steps the consumer has taken since the last team
the consumer's failure to follow meeting.
through on their treatment goals.
What action would the Peer Support Key: A
Specialist take to support the
consumer? KSA Dimension: 1. Administrative Responsibilities
A. Provide the care team with an KSA: 1.5. Participate in agency staff meetings, training,
update on what steps the consumer individual/group supervision, care coordination
has taken since the last team meeting. meetings and other relevant professional meetings.
B. Attend the meeting without Rationale: The response is correct as it respects the
contributing to the conversation since unique role of other members of the care team while
there is no peer support update. appropriately advocating for the consumer from the
Peer provider perspective.
C. Ask each member of the care team
what they have been doing to help
the consumer achieve their goals.
D. Take detailed notes to relay the
comments to the consumer during the
next peer support session
A Peer Support Specialist takes A. File the notes in a locked drawer to retrieve and
handwritten notes during a check-in enter later.
with a consumer. If the Peer Support
Specialist is not able to enter the Key: A
notes into the consumer's electronic
file right away, how would they KSA Dimension: 1. Administrative Responsibilities
proceed?
KSA: 1.3. Maintain confidentiality related to mental
A. File the notes in a locked drawer to health and substance use treatment and services,
retrieve and enter later. both internally and externally, to the agency.
B. Turn the notes upside down so the Rationale: HIPAA regulations specify that any
contents are not visible. handwritten notes pertaining to a consumer's mental
health must be kept confidential. The reference is an
C. Ask another Peer supporter to example of the guidance given to Peer Support
enter the notes for them. Specialists on how to manage confidentiality in
written materials.
, A consumer thinks their diet may have A. Ask the consumer about their interest in seeing a
a negative impact on their mental nutritionist for an assessment.
health. What can the Peer Support
Specialist do to help? Key: A
A. Ask the consumer about their KSA Dimension: 1. Administrative Responsibilities
interest in seeing a nutritionist for an
assessment. KSA: 1.4. Collaborate with multidisciplinary team
members to coordinate care (e.g., post-
B. Recommend that the consumer hospitalization, post-incarceration re-entry services,
start taking a daily multivitamin. residential treatment).
C. Educate the consumer on good Rationale: Peer Support Specialists working with
nutrition and healthy cooking habits multidisciplinary teams have additional tools at their
disposal; they can work collaboratively with team
members who have other specializations to improve
outcomes for consumers. In this situation, the
consumer flags a concern (diet/nutrition) that is not
within the Peer Support Specialist's area of expertise.
The Peer Support Specialist would then collaborate
with the treatment team to make a referral to the
consumer's primary care physician to address their
concerns.