CHIA Certification Exam Preparation
CHIA CERTIFICATION EXAM PREPARATION NEWEST 2025/2026
WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS| BRAND NEW VERSION!
Which one of the following is an accurate statement regarding the raw data fields
used by the hotel industry?
A) Supply is the number of rooms sold by the hotel.
B) Room Revenues include Food and Beverage Revenues.
C) Demand is the number of rooms available for a hotel to sell.
D) The definitions for raw data are based upon the Uniform System of Accounts
for theLodging Industry
D) The definitions for raw data are based upon the Uniform System of Accounts
for theLodging Industry
Which one of the following is an accurate statement regarding KPIs?
A) The KPIs are calculated using formulas and are based upon raw data.
B) The KPIs are all currency amounts.
C) KPI stands for Key Participation Identifiers.
D) STAR Reports display raw data, but not the KPIs
A) The KPIs are calculated using formulas and are based upon raw data.
Which one of the following is an accurate statement regarding percent changes?
A) Percent change is the same as point change.
B) When the percent changes of the subject hotel and the comp set are both
negative,the subject hotel wants to have the highest negative number, for
example -7 comparedto -3.
C) Percent changes show amount of change (increase or decrease) in a KPI this
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, CHIA Certification Exam Preparation
yearcompared to last year.
D)Percent changes are never impacted by holidays or special events
C) Percent changes show amount of change (increase or decrease) in a KPI this
yearcompared to last year.
Which one of the following is NOT an accurate statement regarding the multiple
time periods for monthly or daily data?
A) Monthly multiple time periods include Year-To-Date, Running 3-month and
Running12-month time periods.
B) Daily multiple time periods include Week, Month-To-Date and Running 28-day
timeperiods.
C) All multiple time periods are calculated based upon aggregated raw data, rather
thanstraight averages.
D) Running 12-month data has little value and is rarely used
D) Running 12-month data has little value and is rarely used
Which one of the following is NOT an accurate statement regarding the KPIs for a
competitive set?
A) The average KPIs for a comp set are calculated based upon a straight average of
theKPIs for each member of the comp set.
B) The average KPIs for a comp set are calculated based upon the aggregated
rawdata of each member of the comp set.
C) The average KPIs for a comp set are weighted by the number of rooms in each
hotelthat is a member of the comp set.
D) To calculate average KPIs for a comp set, add up the Supply, Demand and
Revenueof each member and then apply the KPI formulas.
A) The average KPIs for a comp set are calculated based upon a straight average of
theKPIs for each member of the comp set.
2|Page
, CHIA Certification Exam Preparation
When you receive your STAR Report, you see that your occupancy Index was 95
and your ADR Index was 120. What do you know?
A) Your RevPAR index will be very close to 100.
B) You outperformed your comp set when it comes to occupancy but not ADR.
C) The subject hotel is underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
D) Your rates are lower than the average rates of your competitors.
C) The subject hotel is underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
When you receive your STAR Report, you see that your occupancy rank for the
current month is 2 of 6 and your ADR rank is 6 of 6.What do you know?
A) You had the second highest occupancy and the highest ADR of all your
competitors.
B) You had the second lowest occupancy and the highest ADR of all your
competitors.
C) You had the second lowest occupancy and the lowest ADR of all your
competitors.
D) You had the second highest occupancy and the lowest ADR of all your
competitors.
D) You had the second highest occupancy and the lowest ADR of all your
competitors
Which one of the following is an accurate statement regarding modeling of
industry data?
A) Modeling does not increase the accuracy of the industry data.
B) In countries where industry data is not modeled, it does not matter which
hotelsreported data.
C) Industry data is modeled in the UK.
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, CHIA Certification Exam Preparation
D) Modeled data is derived by using actual data for reporting hotels to
estimateperformance of non-reporting hotels.
D) Modeled data is derived by using actual data for reporting hotels to
estimateperformance of non-reporting hotels.
Which one of the following is NOT an accurate statement regarding special issues
related to math and industry data?
A) Full Availability means the Rooms Available for the industry segment is the
totalnumber of rooms of each hotel times the days in whatever period you are
looking at.
B) Sufficiency rules require that at least four (4) hotels in the industry
segmentparticipate in a period in order for the data to appear on a STAR Report.
C) Consistent Sample is important to keep in mind when looking at industry data
overtime, in other words were the reporting hotels the same during the entire
period.
D) The Supply (Rooms Available) number for an industry segment such as a
market willrarely change over a long period
D) The Supply (Rooms Available) number for an industry segment such as a
market willrarely change over a long period
Which one of the following is NOT an accurate statement regarding Segmentation
and Additional Revenue data submitted by someSTR hotels?
A) Additional Revenue data includes Food & Beverage Revenue and Other
Revenue inaddition to Room Revenue, as well as a Total Revenue number which is
thecombination of all three.
B) Segmentation data includes Rooms Sold and Room Revenue for Group,
Transientand Contract.
C) Group Rooms Sold and Room Revenue are defined as business in blocks of
50rooms per night or more.
D) A good example of Contract business is airline crews
4|Page
CHIA CERTIFICATION EXAM PREPARATION NEWEST 2025/2026
WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS| BRAND NEW VERSION!
Which one of the following is an accurate statement regarding the raw data fields
used by the hotel industry?
A) Supply is the number of rooms sold by the hotel.
B) Room Revenues include Food and Beverage Revenues.
C) Demand is the number of rooms available for a hotel to sell.
D) The definitions for raw data are based upon the Uniform System of Accounts
for theLodging Industry
D) The definitions for raw data are based upon the Uniform System of Accounts
for theLodging Industry
Which one of the following is an accurate statement regarding KPIs?
A) The KPIs are calculated using formulas and are based upon raw data.
B) The KPIs are all currency amounts.
C) KPI stands for Key Participation Identifiers.
D) STAR Reports display raw data, but not the KPIs
A) The KPIs are calculated using formulas and are based upon raw data.
Which one of the following is an accurate statement regarding percent changes?
A) Percent change is the same as point change.
B) When the percent changes of the subject hotel and the comp set are both
negative,the subject hotel wants to have the highest negative number, for
example -7 comparedto -3.
C) Percent changes show amount of change (increase or decrease) in a KPI this
1|Page
, CHIA Certification Exam Preparation
yearcompared to last year.
D)Percent changes are never impacted by holidays or special events
C) Percent changes show amount of change (increase or decrease) in a KPI this
yearcompared to last year.
Which one of the following is NOT an accurate statement regarding the multiple
time periods for monthly or daily data?
A) Monthly multiple time periods include Year-To-Date, Running 3-month and
Running12-month time periods.
B) Daily multiple time periods include Week, Month-To-Date and Running 28-day
timeperiods.
C) All multiple time periods are calculated based upon aggregated raw data, rather
thanstraight averages.
D) Running 12-month data has little value and is rarely used
D) Running 12-month data has little value and is rarely used
Which one of the following is NOT an accurate statement regarding the KPIs for a
competitive set?
A) The average KPIs for a comp set are calculated based upon a straight average of
theKPIs for each member of the comp set.
B) The average KPIs for a comp set are calculated based upon the aggregated
rawdata of each member of the comp set.
C) The average KPIs for a comp set are weighted by the number of rooms in each
hotelthat is a member of the comp set.
D) To calculate average KPIs for a comp set, add up the Supply, Demand and
Revenueof each member and then apply the KPI formulas.
A) The average KPIs for a comp set are calculated based upon a straight average of
theKPIs for each member of the comp set.
2|Page
, CHIA Certification Exam Preparation
When you receive your STAR Report, you see that your occupancy Index was 95
and your ADR Index was 120. What do you know?
A) Your RevPAR index will be very close to 100.
B) You outperformed your comp set when it comes to occupancy but not ADR.
C) The subject hotel is underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
D) Your rates are lower than the average rates of your competitors.
C) The subject hotel is underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
When you receive your STAR Report, you see that your occupancy rank for the
current month is 2 of 6 and your ADR rank is 6 of 6.What do you know?
A) You had the second highest occupancy and the highest ADR of all your
competitors.
B) You had the second lowest occupancy and the highest ADR of all your
competitors.
C) You had the second lowest occupancy and the lowest ADR of all your
competitors.
D) You had the second highest occupancy and the lowest ADR of all your
competitors.
D) You had the second highest occupancy and the lowest ADR of all your
competitors
Which one of the following is an accurate statement regarding modeling of
industry data?
A) Modeling does not increase the accuracy of the industry data.
B) In countries where industry data is not modeled, it does not matter which
hotelsreported data.
C) Industry data is modeled in the UK.
3|Page
, CHIA Certification Exam Preparation
D) Modeled data is derived by using actual data for reporting hotels to
estimateperformance of non-reporting hotels.
D) Modeled data is derived by using actual data for reporting hotels to
estimateperformance of non-reporting hotels.
Which one of the following is NOT an accurate statement regarding special issues
related to math and industry data?
A) Full Availability means the Rooms Available for the industry segment is the
totalnumber of rooms of each hotel times the days in whatever period you are
looking at.
B) Sufficiency rules require that at least four (4) hotels in the industry
segmentparticipate in a period in order for the data to appear on a STAR Report.
C) Consistent Sample is important to keep in mind when looking at industry data
overtime, in other words were the reporting hotels the same during the entire
period.
D) The Supply (Rooms Available) number for an industry segment such as a
market willrarely change over a long period
D) The Supply (Rooms Available) number for an industry segment such as a
market willrarely change over a long period
Which one of the following is NOT an accurate statement regarding Segmentation
and Additional Revenue data submitted by someSTR hotels?
A) Additional Revenue data includes Food & Beverage Revenue and Other
Revenue inaddition to Room Revenue, as well as a Total Revenue number which is
thecombination of all three.
B) Segmentation data includes Rooms Sold and Room Revenue for Group,
Transientand Contract.
C) Group Rooms Sold and Room Revenue are defined as business in blocks of
50rooms per night or more.
D) A good example of Contract business is airline crews
4|Page
