Quiz_________________?
3. Observable Employee Behaviors (Aon Hewitt) -
Answer✅
Say
Stay
Strive
Quiz_________________?
5 Key Activities Coordinated by the Human Resources (HR) Function -
Answer✅
-Recruitment & Selection
-Training and Development
-Performance Appraisal & Feedback
-Compensation and Benefits
-Employee Relations
Quiz_________________?
1
, artifacts -
Answer✅
includes things that can be observed in the organization
Quiz_________________?
Assumptions -
Answer✅
the underlying, taken-for-granted, & usually unconscious thoughts of members of the
organization that determine perceptions, thought processes, feelings and behaviors. ROOT
Quiz_________________?
Autonomy -
Answer✅
the extent to which the employees is allowed to make choices about scheduling and how
best to perform tasks
Quiz_________________?
Balanced Score -
Answer✅
(Kaplan & Norton) provides focus on financial/non-financial objectives described in (4)
perspectives:
-financial
-customer
-internal processes
-organizational
2
, Quiz_________________?
Broader the span of control.. -
Answer✅
more direct reports
Quiz_________________?
Business Assessment -
Answer✅
evaluates both business results & how well key business processes are managed
Quiz_________________?
Business Improvement Methods & Tools -
Answer✅
managers use proven methods & tools to improve the performance of their organizations
Quiz_________________?
Business Measurement, Assessment, & Evaluation -
Answer✅
managers use measurements & assessments to help them evaluate the performance of their
organizations
Quiz_________________?
Business Process Management (BPM) -
Answer✅
3