1|Page
CHIA Certification Exam Preparation Version 2 Newest
Verified Exam With Complete Questions And Correct
Detailed Answers| Newest Exam!!!
Calculate % Change - Answers-This year - last year / last
year *100
Which one of the following is a chain?
a.Hampton Inn
b.Radisson Blu
c.Accor Hotels
d.Holiday Inn Express - Answers-c. Accor Hotels
What statement is true about parent companies?
a. Parent companies and the related chains have changed
over time
b.Parent companies must consist of no more than five
chains
c.Parent companies can only consist of chains in a single
scale
,2|Page
d.Parent companies can only have hotels in a single
country - Answers-a.Parent companies and the related
chains have changed over time.
What are the three different operation types? - Answers-
Chain Management, Franchise, Independent
Which is true about independent hotels?
a. Independent hotels are not affiliated with specific chain
b.Chain hotels outnumber independent hotels in every
country of the world
c.Independent hotels are most luxury class hotels in urban
locations with more than 150 rooms
d.Independent hotels may never be managed by an
outside entity - Answers-a. Independent hotels are not
affiliated with specific chain
Which is true about management companies?
a.Management companies have contracts where they
receive payment for their services and or some portion of
profits.
b.Management companies may manage only one chain
,3|Page
c.Management companies will always own the same
hotels they manage
d.Management companies serve the exact same role as
asset management companies - Answers-a.Management
companies have contracts where they receive payment for
their services and or some portion of profits.
Occupancy Formula - Answers-Demand/Supply *100
Rooms Sold/Rooms available *100
ADR Formula - Answers-Revenue/Demand
RevPAR Formula - Answers-Revenue/Supply
combination of occupancy and ADR
Benchmarking in the hotel industry takes place at what
level? - Answers-All levels - property level, corporate level
& geographic level
Comp sets are used for many purposes in hotel
operations, what are the purposes? - Answers-Aid sales
and marketing departments, management contracts for
, 4|Page
performance requirements and they have an effect on the
general manager's compensation
The four key considerations when creating a Competitive
Set? - Answers-Participation, Proximity, Pricing and
Product
What is an example of a bad competitive set that a hotel
shouldn't have? - Answers-You shouldn't have a
competitive set that you can easily beat and one that's
realistic.
When can a comp set be created? - Answers-when the
hotel is under construction
Who creates a competitive set? - Answers-Many different
stakeholders
What is the average number of hotels in a competitive
set? - Answers-Between 5 and 6
Which is a valid rule related to creating a competitive set?
- Answers-When percentages are calculated, the rooms of
CHIA Certification Exam Preparation Version 2 Newest
Verified Exam With Complete Questions And Correct
Detailed Answers| Newest Exam!!!
Calculate % Change - Answers-This year - last year / last
year *100
Which one of the following is a chain?
a.Hampton Inn
b.Radisson Blu
c.Accor Hotels
d.Holiday Inn Express - Answers-c. Accor Hotels
What statement is true about parent companies?
a. Parent companies and the related chains have changed
over time
b.Parent companies must consist of no more than five
chains
c.Parent companies can only consist of chains in a single
scale
,2|Page
d.Parent companies can only have hotels in a single
country - Answers-a.Parent companies and the related
chains have changed over time.
What are the three different operation types? - Answers-
Chain Management, Franchise, Independent
Which is true about independent hotels?
a. Independent hotels are not affiliated with specific chain
b.Chain hotels outnumber independent hotels in every
country of the world
c.Independent hotels are most luxury class hotels in urban
locations with more than 150 rooms
d.Independent hotels may never be managed by an
outside entity - Answers-a. Independent hotels are not
affiliated with specific chain
Which is true about management companies?
a.Management companies have contracts where they
receive payment for their services and or some portion of
profits.
b.Management companies may manage only one chain
,3|Page
c.Management companies will always own the same
hotels they manage
d.Management companies serve the exact same role as
asset management companies - Answers-a.Management
companies have contracts where they receive payment for
their services and or some portion of profits.
Occupancy Formula - Answers-Demand/Supply *100
Rooms Sold/Rooms available *100
ADR Formula - Answers-Revenue/Demand
RevPAR Formula - Answers-Revenue/Supply
combination of occupancy and ADR
Benchmarking in the hotel industry takes place at what
level? - Answers-All levels - property level, corporate level
& geographic level
Comp sets are used for many purposes in hotel
operations, what are the purposes? - Answers-Aid sales
and marketing departments, management contracts for
, 4|Page
performance requirements and they have an effect on the
general manager's compensation
The four key considerations when creating a Competitive
Set? - Answers-Participation, Proximity, Pricing and
Product
What is an example of a bad competitive set that a hotel
shouldn't have? - Answers-You shouldn't have a
competitive set that you can easily beat and one that's
realistic.
When can a comp set be created? - Answers-when the
hotel is under construction
Who creates a competitive set? - Answers-Many different
stakeholders
What is the average number of hotels in a competitive
set? - Answers-Between 5 and 6
Which is a valid rule related to creating a competitive set?
- Answers-When percentages are calculated, the rooms of
