MGMT 303 FINAL EXAM SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◉ What is the Behavioral Viewpoint in management. Answer: It
emphasizes understanding human behavior and encouraging
employees towards goals.
◉ What does the triple bottom line represent. Answer: People,
planet, and profits (3 P), measuring social, environmental, and
financial performance.
◉ What are outside forces of market change. Answer: Demographic
characteristics, technological advancements, shareholder, customer
and market changes, social and political pressures.
◉ What are inside forces of market change?. Answer: Human
resources concerns and managers' behaviors.
◉ What is the difference between innovative change and radically
innovative change?. Answer: Innovative change is new to the
organization; radically innovative change is new to the industry.
◉ What is Kurt Lewin's Change Model?. Answer: Unfreezing,
Changing, Refreezing.
,◉ What does Locus of Control (LoC) indicate?. Answer: Whether
people think they control their own fate.
◉ What is Organizational Behavior (OB)?. Answer: The study of
people at work to help managers understand, predict, and improve
employee performance and motivation.
◉ What is cognitive dissonance?. Answer: Feeling uncomfortable
when thoughts, beliefs, or actions don't match.
◉ What is job satisfaction?. Answer: The extent to which you feel
positively or negatively about various aspects of your work.
◉ What are extrinsic rewards?. Answer: Payoffs received from
others for performing a task.
◉ What are intrinsic rewards?. Answer: Satisfaction received from
performing the task itself.
◉ What is McClelland's Acquired Needs Theory?. Answer: Includes
achievement, affiliation, and power.
, ◉ What is Self-Determination Theory?. Answer: Assumes people are
driven to grow and attain fulfillment, influenced by competence,
autonomy, and relatedness.
◉ What is Herzberg's Two Factor Theory?. Answer: Includes hygiene
factors and motivating factors.
◉ What does Expectancy theory suggest?. Answer: People are
motivated by how much they want something and how likely they
are to get it.
◉ What are stretch goals?. Answer: Goals beyond what companies
are expected to achieve.
◉ What is job design?. Answer: The application of motivational
theories to jobs to increase satisfaction and performance.
◉ What are non-monetary incentives?. Answer: Includes work-life
balance, ability to expand skills, positive work environment, and
meaning.
◉ What is the availability bias?. Answer: Using memory information
to make judgments.
QUESTIONS WITH SOLUTIONS GRADED A+
◉ What is the Behavioral Viewpoint in management. Answer: It
emphasizes understanding human behavior and encouraging
employees towards goals.
◉ What does the triple bottom line represent. Answer: People,
planet, and profits (3 P), measuring social, environmental, and
financial performance.
◉ What are outside forces of market change. Answer: Demographic
characteristics, technological advancements, shareholder, customer
and market changes, social and political pressures.
◉ What are inside forces of market change?. Answer: Human
resources concerns and managers' behaviors.
◉ What is the difference between innovative change and radically
innovative change?. Answer: Innovative change is new to the
organization; radically innovative change is new to the industry.
◉ What is Kurt Lewin's Change Model?. Answer: Unfreezing,
Changing, Refreezing.
,◉ What does Locus of Control (LoC) indicate?. Answer: Whether
people think they control their own fate.
◉ What is Organizational Behavior (OB)?. Answer: The study of
people at work to help managers understand, predict, and improve
employee performance and motivation.
◉ What is cognitive dissonance?. Answer: Feeling uncomfortable
when thoughts, beliefs, or actions don't match.
◉ What is job satisfaction?. Answer: The extent to which you feel
positively or negatively about various aspects of your work.
◉ What are extrinsic rewards?. Answer: Payoffs received from
others for performing a task.
◉ What are intrinsic rewards?. Answer: Satisfaction received from
performing the task itself.
◉ What is McClelland's Acquired Needs Theory?. Answer: Includes
achievement, affiliation, and power.
, ◉ What is Self-Determination Theory?. Answer: Assumes people are
driven to grow and attain fulfillment, influenced by competence,
autonomy, and relatedness.
◉ What is Herzberg's Two Factor Theory?. Answer: Includes hygiene
factors and motivating factors.
◉ What does Expectancy theory suggest?. Answer: People are
motivated by how much they want something and how likely they
are to get it.
◉ What are stretch goals?. Answer: Goals beyond what companies
are expected to achieve.
◉ What is job design?. Answer: The application of motivational
theories to jobs to increase satisfaction and performance.
◉ What are non-monetary incentives?. Answer: Includes work-life
balance, ability to expand skills, positive work environment, and
meaning.
◉ What is the availability bias?. Answer: Using memory information
to make judgments.
