WGU C215 OPERATIONS
MANAGEMENT OBJECTIVE
ASSESSMENT 2026 LATEST EXAMS (2
VERSIONS A & B) WITH 740+ ACTUAL
EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215
OA LATEST EXAM 2026
1. Which cost of quality prevents defects before they occur?
A. Appraisal
B. Internal failure
C. External failure
D. Prevention
Answer: D
Rationale: Prevention costs are incurred to avoid defects (training,
process improvement).
2. A Pareto chart is best used to:
,A. Identify root causes
B. Track process variation
C. Prioritize problems by frequency
D. Compare two variables
Answer: C
Rationale: Pareto charts apply the 80/20 rule to focus on the most
significant causes.
3. Which Six Sigma phase analyzes root causes?
A. Define
B. Measure
C. Analyze
D. Improve
Answer: C
Rationale: The Analyze phase identifies defect causes using data
analysis.
4. A process operating at 70% of its design capacity is measuring:
A. Efficiency
B. Effectiveness
C. Capacity utilization
D. Throughput
Answer: C
Rationale: Capacity utilization = actual output ÷ design capacity.
,5. Which process type offers the highest flexibility?
A. Continuous
B. Assembly line
C. Batch
D. Job shop
Answer: D
Rationale: Job shops handle custom, low-volume work.
6. EOQ is designed to minimize:
A. Stockouts
B. Ordering and holding costs
C. Transportation costs
D. Labor costs
Answer: B
Rationale: EOQ balances ordering and carrying costs.
7. JIT inventory systems rely on:
A. Large safety stock
B. Push systems
C. Supplier reliability
D. Forecast accuracy only
Answer: C
Rationale: JIT requires dependable suppliers to reduce inventory.
, 8. Which layout groups similar equipment together?
A. Product layout
B. Process layout
C. Fixed-position layout
D. Cellular layout
Answer: B
Rationale: Process layouts organize by function.
9. ISO 9000 focuses on:
A. Environmental management
B. Employee safety
C. Quality management systems
D. Supply chain ethics
Answer: C
Rationale: ISO 9000 ensures standardized quality processes.
10. Which forecasting method uses expert judgment?
A. Time series
B. Regression
C. Moving average
D. Delphi
Answer: D
Rationale: Delphi is a qualitative forecasting technique.
MANAGEMENT OBJECTIVE
ASSESSMENT 2026 LATEST EXAMS (2
VERSIONS A & B) WITH 740+ ACTUAL
EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215
OA LATEST EXAM 2026
1. Which cost of quality prevents defects before they occur?
A. Appraisal
B. Internal failure
C. External failure
D. Prevention
Answer: D
Rationale: Prevention costs are incurred to avoid defects (training,
process improvement).
2. A Pareto chart is best used to:
,A. Identify root causes
B. Track process variation
C. Prioritize problems by frequency
D. Compare two variables
Answer: C
Rationale: Pareto charts apply the 80/20 rule to focus on the most
significant causes.
3. Which Six Sigma phase analyzes root causes?
A. Define
B. Measure
C. Analyze
D. Improve
Answer: C
Rationale: The Analyze phase identifies defect causes using data
analysis.
4. A process operating at 70% of its design capacity is measuring:
A. Efficiency
B. Effectiveness
C. Capacity utilization
D. Throughput
Answer: C
Rationale: Capacity utilization = actual output ÷ design capacity.
,5. Which process type offers the highest flexibility?
A. Continuous
B. Assembly line
C. Batch
D. Job shop
Answer: D
Rationale: Job shops handle custom, low-volume work.
6. EOQ is designed to minimize:
A. Stockouts
B. Ordering and holding costs
C. Transportation costs
D. Labor costs
Answer: B
Rationale: EOQ balances ordering and carrying costs.
7. JIT inventory systems rely on:
A. Large safety stock
B. Push systems
C. Supplier reliability
D. Forecast accuracy only
Answer: C
Rationale: JIT requires dependable suppliers to reduce inventory.
, 8. Which layout groups similar equipment together?
A. Product layout
B. Process layout
C. Fixed-position layout
D. Cellular layout
Answer: B
Rationale: Process layouts organize by function.
9. ISO 9000 focuses on:
A. Environmental management
B. Employee safety
C. Quality management systems
D. Supply chain ethics
Answer: C
Rationale: ISO 9000 ensures standardized quality processes.
10. Which forecasting method uses expert judgment?
A. Time series
B. Regression
C. Moving average
D. Delphi
Answer: D
Rationale: Delphi is a qualitative forecasting technique.
