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Information Technology for Management – 12th Edition, Chapters 1–14 by Efraim Turban & Carol Pollard, Complete Test Bank with Verified Q&As | A+ Pass

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This document provides a comprehensive test bank for Information Technology for Management: Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability (12th Edition), covering all chapters from 1 to 14. It includes verified questions and answers that address key concepts such as digital transformation, enterprise systems, data analytics, and strategic IT management, making it suitable for thorough exam preparation.

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Information Technology for Management
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Information Technology for Management

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Uploaded on
January 19, 2026
Number of pages
913
Written in
2025/2026
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Exam (elaborations)
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co
n 1
fid
TEST BANK Information Technology for Management:
Driving Digital Transformation to Increase Local and
e
Global Performance, Growth and Sustainability 12th
n
Edition by Efraim Turban, Carol Pollard
al
All Chapters 1-14| With Verified Q&As | A+ Pass

,co
n 2
fid
Chapter 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally
and Globally
e
Multiple Choice
n
1. In the early stages of a startup like Uber, valuation is based heavily on the company’s
al
a. technology

b. present value

c. growth potential

d. assets

Answer: C Difficulty: Medium

Section Reference: Opening Case

Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.

AACSB: Technology



2. is an easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the
current status and historical trends of an organization’s key performance indicators to enable instantaneous and
informed decisions to be made.

a. Predictions

b. Dashboards

c. Digital models

d. Real-time reports

Answer: B Difficulty: Easy

Section Reference: Technology Mega Trends

Learning Objective: Describe how IT is disrupting the way that companies operate, the IT megatrends that are
driving organizational performance, growth, and sustainability and how COVID-19 is accelerating digital
transformation.

AACSB: Technology



3. A top concern of well-established corporations, global financial institutions, born-on-the- Web retailers, and
government agencies is how to design their digital business models in order to do all of the following, except:

a. Deliver an incredible customer experience

b. Improve profitability

,co
n 3
fid
c. Implement cloud computing

d. Increase market share
e
Answer: C Difficulty: Medium
n
Section Reference: Disruptive Digital Business Models
al
Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.

AACSB: Analytic skills



4. In the digital (online) space, there is a strong relationship between the quality of a firm's

, which in turn increases revenue.

a. mobile apps and business transactions

b. IoT capabilities and KPIs

c. business model and marketing efforts

d. customer experience and loyalty

Answer: D Difficulty: Hard

Section Reference: Disruptive Digital Business Models

Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.

AACSB: Technology



5. Market conditions and technological innovations that are propelling the explosion of on- demand and shared
services include all the following except:

a. smartphone-connected consumers

b. private data centers

c. simple and secure purchasing flows

d. location-based services

Answer: B Difficulty: Medium

Section Reference: Doing Business in the On-Demand and Sharing Economy

Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.

AACSB: Technology

, co
n 4


is a company’s core strategy for making a profit. It defines the products and/or services it will sell, its
fid
6.
target market, costs associated with doing business, and the company’s ongoing plans for achieving its goals.
e
a. Business model
n
b. Website
al
c. Data analytics

d. Technology stack

Answer: A Difficulty: Easy

Section Reference: Disruptive Digital Business Models

Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.

AACSB: Technology



7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-time data
.

a. over short distances

b. via radio signals

c. using cloud services

d. via databases

Answer: B Difficulty: Hard

Section Reference: Technology Mega Trends

Learning Objective: Describe how IT is disrupting the way that companies operate, the IT megatrends that are
driving organizational performance, growth, and sustainability and how COVID-19 is accelerating digital
transformation.

AACSB: Reflective thinking skills



8. An estimated % of big data are unstructured.

a. 25 to 30

b. 33 to 66

c. 50 to 75

d. 80 to 90

Answer: D Difficulty: Medium

Section Reference: Technology Mega Trends
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