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The nursing home administrator who, using the management-
by-walking-around (MBWA) technique, succeeds in atually
making appropriate corrections on the spot during his rounds -
ANSWER-Doesnt understand (MBWA)
The applicant for administrator of the facility insist that he has
succcessfuly used democrate leadership to the exclusion of all
other leadership styles. The intervier should - ANSWER-
continue to interview candidates
The candidate for administrator said she used a variety of
administrative styles, but could't say exactly which she would
use in every circumstance. The interviewer should be -
ANSWER-favorable impress
The candidate for administrator indicated that she consistently
choose the charismatic style of leadership. This should
__________the interviewer. - ANSWER-Alert
,The cost of providing subacute care to nursing home residents
_________ - ANSWER-Is perhaps triple that of more typical
patient
The nurse supervisor who had just been appointed DON
announced at the first department head meeting that she had
circulated a memo among the nurses that only formal
communications were to be allowed in the nursing department.
The administrator should - ANSWER-Anticipate problems
The department head was not surprised to learn that the
employee had only heard his positive comments to the
employee and ignored his criticism. The department head's
grasp of the communicationn process is - ANSWER-
Appropriate
The administrator routinely accepted as his nearly exclusive
information source the director of nursing's positive reports on
how nursing was going well. The administrator is - ANSWER-
Placing him at risk
Periodic shortage of nurses available for nursing home
employment _________ - ANSWER-Is likely to remain for the
foreseeable future
Congress and the Federal rule makers behave as if the facility
will run successfully if congress and CMS can write enough
rules. They are - ANSWER-Incorrect
,When the administrator notices the DON seeks to turn many
duties as possible over to housekeeping, the administrator
should conclude that the DON is - ANSWER-Behaving normally
The administrator insist that a timely copy of all reports
generated within the facility come across her desk before
anyone signs them. The administrator is _______ - ANSWER-
Not rationalizing her managemnt information system
The administrator notices that incident reports are being
insufficiently filled out, but does nothing, believing that the
situation will likely correct itself. The administrator is ______ -
ANSWER-Failing to control effectively
Corporate sends a directive its flagship facility administrator,
directing the administrator's attention more towards outcome
of resident care than cost of resident care during the coming 12
months. Corporate is more concerned with __________than
with _________. - ANSWER-Effectiveness/efficiency
The long term care sector receiving increased funding and
attention from the federal government is the
________________. - ANSWER-Home health care sector
The concept that nursing homes should be reimbursed by
states for their actual costs was part of the _______ - ANSWER-
Hatch Amendment
, The intense health care cost-shifting efforts among providers
such as Medicare, Medicaid and local governments is
_____________ - ANSWER-Likely to continue
Worried about the level of actual resident care being achieved
in the facility, the administrator directs the nurses to spend
less time charting and more time focusing on the effeciveness
of care being given to residents. The likely result will be
________ - ANSWER-Better resident care, possible increase in
deficiency citations
The new social worker informs the head of nursing that
admissions is all she has time for and that nursing must
monitor and document each resident's socipsychological
experience. - ANSWER-Responding appropriately to priorities
The administrator who takes steps that insure the goals are
accomplished and that each job is done as planned is
successfully ______________ - ANSWER-Controlling quality
The administrators' job is to assure that the
________employees do the tasks of the organization at an
acceptable quality level. - ANSWER-Appropriate
The administrator who conducts a national search for a director
of nursing position and interviews 20 candidates from 7
different surrounding states by phone is engaged in the
managerial function of ______ - ANSWER-Staffing