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Healthcare Quality Improvement: PDSA, RCA, FMEA, and Workflow Tools Exam Questions and Answers Graded A+

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Healthcare Quality Improvement: PDSA, RCA, FMEA, and Workflow Tools Exam Questions and Answers Graded A+

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Uploaded on: January 18, 2026
Number of pages: 2
Written in: 2025/2026
Type: Exam (elaborations)
Contains: Questions & answers

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healthcare quality improvement pdsa rca fmea a

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Healthcare Quality Improvement: PDSA,
RCA, FMEA, and Workflow Tools Exam
Questions and Answers Graded A+

PDSA cycle - Correct answer-Plan → Do → Study → Act process improvement

method.

Root cause analysis (RCA) - Correct answer-Retrospective method to find sources

of error.

FMEA - Correct answer-Prospective method identifying potential failures and

risks.

Sentinel event - Correct answer-Unexpected event causing death or serious injury.

Nielsen's heuristics - Correct answer-Usability principles like consistency, error

prevention, visibility.

Alert fatigue - Correct answer-Desensitization caused by excessive clinical alerts.

Dashboard - Correct answer-Visual display of key performance indicators or data.

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