EFD Exam Questions and Answers
100% Correct Graded A
1. What is the most appropriate Chief Complaint Protocol to use when the
caller reports that an explosion in an industrial warehouse has started a fire
in the building? - ANSWER 57: Explosion
2. Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the
employee's inappropriate actions based on the legal concept of: - ANSWER
negligent retention.
3. When using Protocol 79: Lost Person, a person with a COMPLICATING
MEDICAL CONDITION is considered: - ANSWER equivalent to a sick or
injured person.
4. An effective quality improvement program includes random case review,
private individual feedback, shared shift/agency feedback, and: - ANSWER
continuing dispatch education (CDE).
5. When speaking with callers, EFDs should avoid using jargon, acronyms,
slang, or codes. - ANSWER true
6. When using the FPDS, actual response assignments and emergency modes
(lights-and-siren vs. no lights-and-siren) are predetermined by: - ANSWER
local Fire & Emergency Services Administration.
,7. One of the Key Questions on Protocol 61 is "How much has spilled/leaked?"
If an EFD is unsure about which alternative word is more appropriate, s/he is
allowed to read this question as "How much has spilled or leaked?" -
ANSWER true
8. The caller reports that two elevator maintenance workers are trapped under
an elevator car and they are both injured. What is the most appropriate
Determinant Code? - ANSWER 56-D-2
9. The caller reports that a chemical storage tank is on fire outside. What is the
best Chief Complaint Protocol? - ANSWER 80: Outside Tank Fire
The caller reports that a car is on fire. Key Questioning finds:
the vehicle is inside a freestanding PARKING GARAGE
the car is a two-door coupe
the fire is not threatening anything
one person is injured
10.What is the most appropriate Determinant Code? - ANSWER 71-C-2X
11.The caller reports finding a 50-gallon drum in an empty field that he believes
may contain hazardous waste. Key Questioning finds:
chemical marking labels worn away and unreadable
nothing has spilled/leaked
no one is injured
12.What is the most appropriate Determinant Code? - ANSWER 61-A-1
13.When not obvious, EFDs must ask if a fire has been extinguished. -
ANSWER false
, 14.The Gap Theory suggests that: - ANSWER c.silent "gaps" during the
calltaking process can elevate caller anxiety.
15.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that his commercial fishing boat is taking on water in
COASTAL water, but he thinks he can make it back to the dock? -
ANSWER 73: Watercraft in Distress/Collision
16.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a vehicle is on fire inside a parking structure that is
attached to a residential apartment building? - ANSWER 69: Structure Fire
17.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that her climbing partner is currently trapped on a small ledge
halfway up a 50-foot cliff in a remote, mountainous area? - ANSWER 62:
High Angle Rescue
18.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a freight train has derailed and caught fire? - ANSWER
70: Train and Rail Collision/Derailment
19.What is the most appropriate Chief Complaint Protocol to use when a caller
reports that lightning has started a WILDLAND fire near her remote cabin? -
ANSWER Protocol 82: Vegetation/Wildland/Brush/Grass Fire
20.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that hazardous materials have caught fire aboard a cargo ship?
- ANSWER 64: Marine/Boat Fire
100% Correct Graded A
1. What is the most appropriate Chief Complaint Protocol to use when the
caller reports that an explosion in an industrial warehouse has started a fire
in the building? - ANSWER 57: Explosion
2. Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the
employee's inappropriate actions based on the legal concept of: - ANSWER
negligent retention.
3. When using Protocol 79: Lost Person, a person with a COMPLICATING
MEDICAL CONDITION is considered: - ANSWER equivalent to a sick or
injured person.
4. An effective quality improvement program includes random case review,
private individual feedback, shared shift/agency feedback, and: - ANSWER
continuing dispatch education (CDE).
5. When speaking with callers, EFDs should avoid using jargon, acronyms,
slang, or codes. - ANSWER true
6. When using the FPDS, actual response assignments and emergency modes
(lights-and-siren vs. no lights-and-siren) are predetermined by: - ANSWER
local Fire & Emergency Services Administration.
,7. One of the Key Questions on Protocol 61 is "How much has spilled/leaked?"
If an EFD is unsure about which alternative word is more appropriate, s/he is
allowed to read this question as "How much has spilled or leaked?" -
ANSWER true
8. The caller reports that two elevator maintenance workers are trapped under
an elevator car and they are both injured. What is the most appropriate
Determinant Code? - ANSWER 56-D-2
9. The caller reports that a chemical storage tank is on fire outside. What is the
best Chief Complaint Protocol? - ANSWER 80: Outside Tank Fire
The caller reports that a car is on fire. Key Questioning finds:
the vehicle is inside a freestanding PARKING GARAGE
the car is a two-door coupe
the fire is not threatening anything
one person is injured
10.What is the most appropriate Determinant Code? - ANSWER 71-C-2X
11.The caller reports finding a 50-gallon drum in an empty field that he believes
may contain hazardous waste. Key Questioning finds:
chemical marking labels worn away and unreadable
nothing has spilled/leaked
no one is injured
12.What is the most appropriate Determinant Code? - ANSWER 61-A-1
13.When not obvious, EFDs must ask if a fire has been extinguished. -
ANSWER false
, 14.The Gap Theory suggests that: - ANSWER c.silent "gaps" during the
calltaking process can elevate caller anxiety.
15.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that his commercial fishing boat is taking on water in
COASTAL water, but he thinks he can make it back to the dock? -
ANSWER 73: Watercraft in Distress/Collision
16.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a vehicle is on fire inside a parking structure that is
attached to a residential apartment building? - ANSWER 69: Structure Fire
17.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that her climbing partner is currently trapped on a small ledge
halfway up a 50-foot cliff in a remote, mountainous area? - ANSWER 62:
High Angle Rescue
18.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a freight train has derailed and caught fire? - ANSWER
70: Train and Rail Collision/Derailment
19.What is the most appropriate Chief Complaint Protocol to use when a caller
reports that lightning has started a WILDLAND fire near her remote cabin? -
ANSWER Protocol 82: Vegetation/Wildland/Brush/Grass Fire
20.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that hazardous materials have caught fire aboard a cargo ship?
- ANSWER 64: Marine/Boat Fire
