UPDATED 2025/2026 Exam WITH COMPLETE
Questions AND SURE VERIFIED SOLUTIONS
100% GRADED AT A+ SCORE!!
1. Which of the following key performance indicators can be used to measure
whether all employees in the company are reaching their sales goals? -
answer ✔Number of sales per employee
2. In the customer loyalty life cycle, the customer has a want or need, then
considered different purchasing options. What step comes next? - answer
✔customer chooses a buying option
3. Which of the following is a good tip for connecting with customers in a
retail store? - answer ✔greet within 30 seconds of their arrival
4. During the selling process, you assess the needs of the customer by asking
the questions that get the customer tp provide details about what they want
or need. These questions are typically not answered with a yes or no -
answer ✔open-ended questions
5. Which of the following does the OSHA require companies to do tp help keep
the employees safe? - answer ✔Train employees how to respond when an
accident occurs