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USPS Window Academy Exam Study
Guide | Comprehensive Q&A For
Certification Success
Firm Holdout Service - correct-answer -allows customers to obtain street-
addressed mail from the Post Office when they normally receive fifty letters or
more on the first delivery trip.
Caller Service Fee - correct-answer -is a premium service for customers who need
more pickup times than the Firm Holdout Service provides.
General Delivery - correct-answer -is available at designated post offices for
transients, and customers waiting to get P. O. Boxes.
Publication (75) seventy-five - Movers Guide - correct-answer -is the official
change-of-address kit, and is kept behind the counter to provide to customers at
no charge.
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Temporary Forwarding - correct-answer -is for a minimum of six months, and up
to twelve months.
PS Form one fifty-three (153) and Label three fifteen (315) - correct-answer -is
used for Signature Confirmation
PS Form thirty-eight thirteen (3813) and thirty-eight thirteen P (3813P) - correct-
answer -is used for Domestic Insured Mail Receipt up to two-hundred dollars
($200). Thirty-eight thirteen P (3813P) is used for anything over two-hundred
dollars ($200).
Pre-Cancelled Stamps - correct-answer -are not permitted as postage for Insured
Mail Service fees
PS Form (3800) thirty-eight hundred - correct-answer -is used for Certified Mail,
and provides customers with proof of mailing.
Label (3811) thirty-eight eleven and (3811A) thirty-eight eleven A - correct-answer
-is used for Return Receipt, and is the only extra service that can be purchased
after mailing with form (3811A) thirty-eight eleven A.
USPS Window Academy Exam Study
Guide | Comprehensive Q&A For
Certification Success
Firm Holdout Service - correct-answer -allows customers to obtain street-
addressed mail from the Post Office when they normally receive fifty letters or
more on the first delivery trip.
Caller Service Fee - correct-answer -is a premium service for customers who need
more pickup times than the Firm Holdout Service provides.
General Delivery - correct-answer -is available at designated post offices for
transients, and customers waiting to get P. O. Boxes.
Publication (75) seventy-five - Movers Guide - correct-answer -is the official
change-of-address kit, and is kept behind the counter to provide to customers at
no charge.
, 2|Page
Temporary Forwarding - correct-answer -is for a minimum of six months, and up
to twelve months.
PS Form one fifty-three (153) and Label three fifteen (315) - correct-answer -is
used for Signature Confirmation
PS Form thirty-eight thirteen (3813) and thirty-eight thirteen P (3813P) - correct-
answer -is used for Domestic Insured Mail Receipt up to two-hundred dollars
($200). Thirty-eight thirteen P (3813P) is used for anything over two-hundred
dollars ($200).
Pre-Cancelled Stamps - correct-answer -are not permitted as postage for Insured
Mail Service fees
PS Form (3800) thirty-eight hundred - correct-answer -is used for Certified Mail,
and provides customers with proof of mailing.
Label (3811) thirty-eight eleven and (3811A) thirty-eight eleven A - correct-answer
-is used for Return Receipt, and is the only extra service that can be purchased
after mailing with form (3811A) thirty-eight eleven A.
