1
WGU C201 Business Acumen Actual
Exam 2026/2027 | Questions with
Verified Answers | 100% Correct |
Pass Guaranteed
Q1: A regional retail chain’s mission statement emphasizes “empowering local
communities through accessible goods.” Its leadership is planning a new store
location. Which strategic action aligns MOST DIRECTLY with this mission?
A. Selecting a location in a high-income suburb with low competition.
B. Choosing a location in an underserved urban area with limited shopping
options.
C. Partnering with a national distributor to minimize supply costs.
D. Investing heavily in an automated checkout system to reduce labor.
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies strategic
alignment, choosing an action that fulfills the mission of community
empowerment and accessibility.
Q2: During a major restructuring, a CEO holds daily town-halls, paints a
compelling picture of the post-change future, and personally mentors high-
potential managers. This CEO MOST CLEARLY exhibits which leadership
style?
A. Transactional
B. Transformational
C. Laissez-faire
D. Servant
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies the
transformational leadership concept, emphasizing vision, inspiration, and
individualized consideration.
Q3: A SWOT workshop identifies that a firm’s patented technology (internal)
and looming trade tariffs (external) are both relevant. Which matrix positioning
is ACCURATE?
A. Strength–Opportunity
,2
B. Strength–Threat
C. Weakness–Opportunity
D. Weakness–Threat
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies SWOT matrix
logic, matching an internal strength against an external threat.
Q4: A legacy manufacturer facing digital disruption forms cross -functional
“tiger teams” to experiment with agile pilots while maintaining core production.
Which change management approach is being used?
A. Kotter’s eight-step model
B. Lewin’s unfreeze–change–refreeze
C. Ambidextrous change
D. Force-coercion
Correct Answer: C
Verified Solution & Rationale: This is correct because it applies the
ambidextrous organization concept, simultaneously exploiting core operations
and exploring new methods.
Q5: A board unanimously adopts a vision statement aiming to be “the global
carbon-neutral leader in logistics by 2035.” Which strategic component is
MOST DIRECTLY established?
A. Tactical objectives
B. Mission
C. Strategic vision
D. Operational KPI
Correct Answer: C
Verified Solution & Rationale: This is correct because it applies the strategic
vision concept, setting a long-term aspirational picture of the firm’s future.
Q6: A situational leader observes that new hires lack competence but are highly
enthusiastic. According to Hersey-Blanchard, which style should she adopt?
A. Delegating
B. Participating
C. Selling
D. Telling
Correct Answer: D
Verified Solution & Rationale: This is correct because it applies the Situational
Leadership model, prescribing a telling style for low-competence, high-
commitment followers.
Q7: Which action BEST exemplifies a top-management “leading” activity in the
Baldrige quality framework?
A. Auditing daily defect rates
B. Setting ethical values and strategic direction
, 3
C. Revising work instructions on the shop floor
D. Tracking customer complaint turnaround time
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies the Baldrige
leadership criterion, requiring senior leaders to set values and strategic
direction.
Q8: A firm’s VRIO analysis shows that its brand is valuable, rare, and costly to
imitate, but the firm has only 60 % organizational capability to exploit it. The
brand is BEST described as a:
A. Strength yielding temporary advantage
B. Unused opportunity
C. Core competency
D. Competitive parity resource
Correct Answer: A
Verified Solution & Rationale: This is correct because it applies VRIO logic,
concluding that without full organization the resource provides only a
temporary advantage.
Q9: Scenario planning reveals three divergent futures for electric-vehicle
subsidies. Which outcome is MOST USEFUL for strategists?
A. Identifying robust strategies that perform well across scenarios
B. Forecasting the single most likely subsidy level
C. Calculating exact cash-flow impacts
D. Selecting the scenario with highest NPV
Correct Answer: A
Verified Solution & Rationale: This is correct because it applies scenario -
planning purpose, seeking robust strategies rather than single-point forecasts.
Q10: A CEO replaces seniority-based promotions with merit-based ones,
causing veteran managers to resist openly. Which power tactic is MOST
EFFECTIVE to gain compliance?
A. Coercive threats
B. Referent appeal
C. Coalition with board allies
D. Rational persuasion with performance data
Correct Answer: D
Verified Solution & Rationale: This is correct because it applies rational
persuasion, using objective data to legitimize change and reduce resistance.
Q11: A cooperative grocery’s bylaws require consensus before major capital
spending. This governance approach BEST reflects which leadership
dimension?
A. Participative decision-making
B. Authoritarian centralization
WGU C201 Business Acumen Actual
Exam 2026/2027 | Questions with
Verified Answers | 100% Correct |
Pass Guaranteed
Q1: A regional retail chain’s mission statement emphasizes “empowering local
communities through accessible goods.” Its leadership is planning a new store
location. Which strategic action aligns MOST DIRECTLY with this mission?
A. Selecting a location in a high-income suburb with low competition.
B. Choosing a location in an underserved urban area with limited shopping
options.
C. Partnering with a national distributor to minimize supply costs.
D. Investing heavily in an automated checkout system to reduce labor.
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies strategic
alignment, choosing an action that fulfills the mission of community
empowerment and accessibility.
Q2: During a major restructuring, a CEO holds daily town-halls, paints a
compelling picture of the post-change future, and personally mentors high-
potential managers. This CEO MOST CLEARLY exhibits which leadership
style?
A. Transactional
B. Transformational
C. Laissez-faire
D. Servant
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies the
transformational leadership concept, emphasizing vision, inspiration, and
individualized consideration.
Q3: A SWOT workshop identifies that a firm’s patented technology (internal)
and looming trade tariffs (external) are both relevant. Which matrix positioning
is ACCURATE?
A. Strength–Opportunity
,2
B. Strength–Threat
C. Weakness–Opportunity
D. Weakness–Threat
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies SWOT matrix
logic, matching an internal strength against an external threat.
Q4: A legacy manufacturer facing digital disruption forms cross -functional
“tiger teams” to experiment with agile pilots while maintaining core production.
Which change management approach is being used?
A. Kotter’s eight-step model
B. Lewin’s unfreeze–change–refreeze
C. Ambidextrous change
D. Force-coercion
Correct Answer: C
Verified Solution & Rationale: This is correct because it applies the
ambidextrous organization concept, simultaneously exploiting core operations
and exploring new methods.
Q5: A board unanimously adopts a vision statement aiming to be “the global
carbon-neutral leader in logistics by 2035.” Which strategic component is
MOST DIRECTLY established?
A. Tactical objectives
B. Mission
C. Strategic vision
D. Operational KPI
Correct Answer: C
Verified Solution & Rationale: This is correct because it applies the strategic
vision concept, setting a long-term aspirational picture of the firm’s future.
Q6: A situational leader observes that new hires lack competence but are highly
enthusiastic. According to Hersey-Blanchard, which style should she adopt?
A. Delegating
B. Participating
C. Selling
D. Telling
Correct Answer: D
Verified Solution & Rationale: This is correct because it applies the Situational
Leadership model, prescribing a telling style for low-competence, high-
commitment followers.
Q7: Which action BEST exemplifies a top-management “leading” activity in the
Baldrige quality framework?
A. Auditing daily defect rates
B. Setting ethical values and strategic direction
, 3
C. Revising work instructions on the shop floor
D. Tracking customer complaint turnaround time
Correct Answer: B
Verified Solution & Rationale: This is correct because it applies the Baldrige
leadership criterion, requiring senior leaders to set values and strategic
direction.
Q8: A firm’s VRIO analysis shows that its brand is valuable, rare, and costly to
imitate, but the firm has only 60 % organizational capability to exploit it. The
brand is BEST described as a:
A. Strength yielding temporary advantage
B. Unused opportunity
C. Core competency
D. Competitive parity resource
Correct Answer: A
Verified Solution & Rationale: This is correct because it applies VRIO logic,
concluding that without full organization the resource provides only a
temporary advantage.
Q9: Scenario planning reveals three divergent futures for electric-vehicle
subsidies. Which outcome is MOST USEFUL for strategists?
A. Identifying robust strategies that perform well across scenarios
B. Forecasting the single most likely subsidy level
C. Calculating exact cash-flow impacts
D. Selecting the scenario with highest NPV
Correct Answer: A
Verified Solution & Rationale: This is correct because it applies scenario -
planning purpose, seeking robust strategies rather than single-point forecasts.
Q10: A CEO replaces seniority-based promotions with merit-based ones,
causing veteran managers to resist openly. Which power tactic is MOST
EFFECTIVE to gain compliance?
A. Coercive threats
B. Referent appeal
C. Coalition with board allies
D. Rational persuasion with performance data
Correct Answer: D
Verified Solution & Rationale: This is correct because it applies rational
persuasion, using objective data to legitimize change and reduce resistance.
Q11: A cooperative grocery’s bylaws require consensus before major capital
spending. This governance approach BEST reflects which leadership
dimension?
A. Participative decision-making
B. Authoritarian centralization
