WGU C215 Operations Management-OBJECTIVE
ASSESSEMENT EXAM PREP GUIDE/COMPREHENSIVE
GUIDE & TERMINOLOGIES COMBO STUDY GUIDE
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Includes Frequently Tested Questions With ELABORATED
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1. An internal resource constraint is best described as:
A. A market-driven limitation
B. A temporary shortage of labor
C. A regular bottleneck within operations
D. An external supply disruption
{Correct Answer: C}
2. A capacity-constrained system refers to a bottleneck caused by:
A. Equipment failure
B. Inefficient resource utilization
C. Market demand fluctuations
D. Supplier delays
{Correct Answer: B}
3. Customer Relationship Management (CRM) systems are primarily used to:
A. Automate production schedules
B. Track supplier performance
C. Collect and manage customer-specific data
, D. Monitor inventory turnover
{Correct Answer: C}
4. An allowance factor in work measurement accounts for:
A. Equipment depreciation
B. Overtime wages
C. Personal time, fatigue, and unavoidable delays
D. Supervisor evaluation time
{Correct Answer: C}
5. Appraisal costs are defined as costs incurred to:
A. Prevent defects
B. Uncover defects
C. Repair customer complaints
D. Improve supplier quality
{Correct Answer: B}
6. Random causes of variation in quality control are referred to as:
A. Assignable causes
B. Special causes
C. Common causes
D. Preventable causes
{Correct Answer: C}
7. Consumer’s risk is the probability of:
A. Rejecting a good lot
B. Accepting a lot with defects exceeding the LTPD
C. Accepting a perfect lot
D. Rejecting a defective shipment
{Correct Answer: B}
,8. A control chart is best defined as:
A. A scheduling diagram
B. A graph showing whether data falls within normal variation limits
C. A cost analysis tool
D. A performance evaluation chart
{Correct Answer: B}
9. Control charts are used to determine whether a process is:
A. Profitable
B. Competitive
C. Operating within established expectations
D. Fully automated
{Correct Answer: C}
10.Causal forecasting models are based on the assumption that:
A. Demand is random
B. Past trends repeat exactly
C. Forecast variables are related to other environmental variables
D. Judgment alone is sufficient
{Correct Answer: C}
11.A checklist in quality management is used to:
A. Assign employee duties
B. Identify defects and record their frequency
C. Schedule inspections
D. Calculate defect costs
{Correct Answer: B}
, 12.Economic feasibility refers to whether:
A. The job is legally compliant
B. Employees are satisfied
C. The cost of the job is less than the value it adds
D. The task can be automated
{Correct Answer: C}
13.Cycles in forecasting data are patterns created by:
A. Random fluctuations
B. Seasonal demand
C. Economic conditions
D. Measurement errors
{Correct Answer: C}
14.A decision tree is a tool used to:
A. Monitor production lines
B. Analyze independent decisions made in sequence
C. Track quality defects
D. Measure employee productivity
{Correct Answer: B}
15.The Delphi Method is best described as:
A. A mathematical forecasting model
B. A simulation technique
C. A consensus-based expert forecasting approach
D. A time-series analysis tool
{Correct Answer: C}
16.The correlation coefficient measures:
A. Cost efficiency
ASSESSEMENT EXAM PREP GUIDE/COMPREHENSIVE
GUIDE & TERMINOLOGIES COMBO STUDY GUIDE
Comprehensive Resource To Help You Ace 2026-2027
Includes Frequently Tested Questions With ELABORATED
100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!!
Current Update!!
1. An internal resource constraint is best described as:
A. A market-driven limitation
B. A temporary shortage of labor
C. A regular bottleneck within operations
D. An external supply disruption
{Correct Answer: C}
2. A capacity-constrained system refers to a bottleneck caused by:
A. Equipment failure
B. Inefficient resource utilization
C. Market demand fluctuations
D. Supplier delays
{Correct Answer: B}
3. Customer Relationship Management (CRM) systems are primarily used to:
A. Automate production schedules
B. Track supplier performance
C. Collect and manage customer-specific data
, D. Monitor inventory turnover
{Correct Answer: C}
4. An allowance factor in work measurement accounts for:
A. Equipment depreciation
B. Overtime wages
C. Personal time, fatigue, and unavoidable delays
D. Supervisor evaluation time
{Correct Answer: C}
5. Appraisal costs are defined as costs incurred to:
A. Prevent defects
B. Uncover defects
C. Repair customer complaints
D. Improve supplier quality
{Correct Answer: B}
6. Random causes of variation in quality control are referred to as:
A. Assignable causes
B. Special causes
C. Common causes
D. Preventable causes
{Correct Answer: C}
7. Consumer’s risk is the probability of:
A. Rejecting a good lot
B. Accepting a lot with defects exceeding the LTPD
C. Accepting a perfect lot
D. Rejecting a defective shipment
{Correct Answer: B}
,8. A control chart is best defined as:
A. A scheduling diagram
B. A graph showing whether data falls within normal variation limits
C. A cost analysis tool
D. A performance evaluation chart
{Correct Answer: B}
9. Control charts are used to determine whether a process is:
A. Profitable
B. Competitive
C. Operating within established expectations
D. Fully automated
{Correct Answer: C}
10.Causal forecasting models are based on the assumption that:
A. Demand is random
B. Past trends repeat exactly
C. Forecast variables are related to other environmental variables
D. Judgment alone is sufficient
{Correct Answer: C}
11.A checklist in quality management is used to:
A. Assign employee duties
B. Identify defects and record their frequency
C. Schedule inspections
D. Calculate defect costs
{Correct Answer: B}
, 12.Economic feasibility refers to whether:
A. The job is legally compliant
B. Employees are satisfied
C. The cost of the job is less than the value it adds
D. The task can be automated
{Correct Answer: C}
13.Cycles in forecasting data are patterns created by:
A. Random fluctuations
B. Seasonal demand
C. Economic conditions
D. Measurement errors
{Correct Answer: C}
14.A decision tree is a tool used to:
A. Monitor production lines
B. Analyze independent decisions made in sequence
C. Track quality defects
D. Measure employee productivity
{Correct Answer: B}
15.The Delphi Method is best described as:
A. A mathematical forecasting model
B. A simulation technique
C. A consensus-based expert forecasting approach
D. A time-series analysis tool
{Correct Answer: C}
16.The correlation coefficient measures:
A. Cost efficiency
