WGU C215 Operations Management
Comprehensive Resource To Help You Ace
2026-2027 Includes Frequently Tested
Questions With ELABORATED 100% Correct
COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!!
Current Update!!
1. Which continuous improvement method does Cpk measure?
a) -What a process is capable of and how long it will take to conclude
b) -How close one is to a target and how consistent one is with the average
performance
c) -Parts per million on the capability index
d) -The most common measurement process - ANSWER b How close one is
to a target and how consistent one is with the average performance
2. Which tier-level supplier directly supplies materials or services to a processing
and packaging plant?
a) -Tier one suppliers
b) -Tier two suppliers
c) -Tier three suppliers
d) -Tier four suppliers
e) -Tier five suppliers - ANSWER tier one suppliers
3. Which role do third party logistics providers play in the supply chain?
, a) -Tier three distributors
b) -Tier two distributors
c) -External distributors
d) -Internal distributors - ANSWER external distributors
4. A company manufactures and distributes its own products.
When should the company consider outsourcing distribution?
a) -When new federal regulations give the company a competitive advantage
b) -When the company distribution costs are the lowest in the industry
c) -When the company determines that distribution is no longer a core
function
d) -When the company can no longer accurately forecast its transportation
costs - ANSWER when the company determines that distribution is no
longer a core function
5. What is the measure of how much supply chain is owned or operated by the
manufacturer?
a) -Horizontal integration
b) -Outsource Integration
c) -Insource integration
d) -Vertical integration - ANSWER vertical integration
6. Which two areas should managers consider in order to adapt to the business
dynamics affecting their company?
a) -Their influence over future legislation and regulations
b) -Their control over internal operations
c) -Their influence and leverage over suppliers
, d) -Their advertising costs - ANSWER b- their control over internal
operations
d- their advertising costs
7. What are two strategic objectives for every member of the supply chain? (2)
a) -Increasing cost effectiveness
b) -Finding the best distribution location
c) -Reducing production and delivery times
d) -Increasing end-customer demand
e) -Becoming more efficient - ANSWER becoming more efficient
reducing production and delivery times
8. How does the status of overall customer satisfaction support supply chain
objectives?
a) -It measures capacity utilization
b) -It measures efficiency
c) -It measures compliance
d) -It measures space requirements - ANSWER it measures efficency
9. What is the name of the model that has been created to examine the four
different supply chain perspectives of reliability, flexibility, expenses, and
asset/utilization?
a) -SCAM
b) -SCOR
c) -RFEAU
d) -SCM - ANSWER SCOR (Supply Chain Operations Reference)
, 10. A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of the line items shipped on schedule" be used?
a) -Work in progress
b) -Finished goods
c) -Sold goods
d) -Raw materials - ANSWER finished goods
11. How does inventory management differ for manufacturing organizations
compared to service organizations?
a) -service organizations must maintain work in progress types of inventory
b) -Service organizations are concerned with managing idle time due to
material and component shortages
c) -Manufacturing organizations must keep large amounts of product on hand
at all times, regardless of demand
d) -Manufacturing organizations must maintain tangible inventory - ANSWER
manufacturing organizations must keep a large amount of product on
hand at all times, regardless of demand
12. What is one advantage of a periodic review system?
a) -Less inventory is needed to protect against stockouts
b) -Items are handled individually
c) -All items are reviewed during the same time interval
d) -Inventory balances are updated after every transaction - ANSWER less
inventory is needed to protect against stockouts
Comprehensive Resource To Help You Ace
2026-2027 Includes Frequently Tested
Questions With ELABORATED 100% Correct
COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!!
Current Update!!
1. Which continuous improvement method does Cpk measure?
a) -What a process is capable of and how long it will take to conclude
b) -How close one is to a target and how consistent one is with the average
performance
c) -Parts per million on the capability index
d) -The most common measurement process - ANSWER b How close one is
to a target and how consistent one is with the average performance
2. Which tier-level supplier directly supplies materials or services to a processing
and packaging plant?
a) -Tier one suppliers
b) -Tier two suppliers
c) -Tier three suppliers
d) -Tier four suppliers
e) -Tier five suppliers - ANSWER tier one suppliers
3. Which role do third party logistics providers play in the supply chain?
, a) -Tier three distributors
b) -Tier two distributors
c) -External distributors
d) -Internal distributors - ANSWER external distributors
4. A company manufactures and distributes its own products.
When should the company consider outsourcing distribution?
a) -When new federal regulations give the company a competitive advantage
b) -When the company distribution costs are the lowest in the industry
c) -When the company determines that distribution is no longer a core
function
d) -When the company can no longer accurately forecast its transportation
costs - ANSWER when the company determines that distribution is no
longer a core function
5. What is the measure of how much supply chain is owned or operated by the
manufacturer?
a) -Horizontal integration
b) -Outsource Integration
c) -Insource integration
d) -Vertical integration - ANSWER vertical integration
6. Which two areas should managers consider in order to adapt to the business
dynamics affecting their company?
a) -Their influence over future legislation and regulations
b) -Their control over internal operations
c) -Their influence and leverage over suppliers
, d) -Their advertising costs - ANSWER b- their control over internal
operations
d- their advertising costs
7. What are two strategic objectives for every member of the supply chain? (2)
a) -Increasing cost effectiveness
b) -Finding the best distribution location
c) -Reducing production and delivery times
d) -Increasing end-customer demand
e) -Becoming more efficient - ANSWER becoming more efficient
reducing production and delivery times
8. How does the status of overall customer satisfaction support supply chain
objectives?
a) -It measures capacity utilization
b) -It measures efficiency
c) -It measures compliance
d) -It measures space requirements - ANSWER it measures efficency
9. What is the name of the model that has been created to examine the four
different supply chain perspectives of reliability, flexibility, expenses, and
asset/utilization?
a) -SCAM
b) -SCOR
c) -RFEAU
d) -SCM - ANSWER SCOR (Supply Chain Operations Reference)
, 10. A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of the line items shipped on schedule" be used?
a) -Work in progress
b) -Finished goods
c) -Sold goods
d) -Raw materials - ANSWER finished goods
11. How does inventory management differ for manufacturing organizations
compared to service organizations?
a) -service organizations must maintain work in progress types of inventory
b) -Service organizations are concerned with managing idle time due to
material and component shortages
c) -Manufacturing organizations must keep large amounts of product on hand
at all times, regardless of demand
d) -Manufacturing organizations must maintain tangible inventory - ANSWER
manufacturing organizations must keep a large amount of product on
hand at all times, regardless of demand
12. What is one advantage of a periodic review system?
a) -Less inventory is needed to protect against stockouts
b) -Items are handled individually
c) -All items are reviewed during the same time interval
d) -Inventory balances are updated after every transaction - ANSWER less
inventory is needed to protect against stockouts
