Exam Questions and Answers latest
update
1 ) Nursing homes are responsible for obtaining and providing dental care for
residents. Who usually pays for dental services? - The resident or a family member
2 OBRA asserts some separate committees can be folded into the quality
improvement/assurance committee. Safety, Pharmacy and which committee
below can be added into QA/QI committee? - Infection Control
3) A facility is not allowed to charge a resident who is Medicaid and Medicare eligible
except for: - Co-pays
4) You calculate the average percent of occupancy by: - Dividing the total census
(occupied bed days) by the total number of days, then multiply by 100
5) Resident's rights should be explained to the resident and or family member: - Prior
to admission
,6) In case of an emergency, when no attending or back up physician is available, the
decision as to who will attend to the resident is to be made by the: - Administrator
7) Federal law states that facilities must retain menus of food actually served for at
least: - 30 days
8) A resident with a living will and DPOA specified she wants to receive heroic
measures if necessary. Six months later the resident requires CPR, but is now
incompetent and the son request CPR be withheld. What is the right thing to do? -
Provide the CPR
9) A resident asks to see his chart. The doctor tells the nurse not to allow the
resident access to the chart. What do you do? - Tell the doctor the law gives the
resident the right to view the medical records
10) Medical records belong to: - Facility
11) When a resident passes away, the personal funds deposited with the facility
must be given to the resident's estate with a final accounting of the funds within: - 30
days
12) The suffix "algia" refers to: - Pain
13) Physical restraints must be removed: - Every two hours
14) Depression is one of many psychological changes related to the aging process.
Others include the following except for: - Hearing loss
15) "Nosocomal" refers to - Infection occurring inside the facility (institutionalized)
17) A capital budget is mostly about: - Equipment and real estate
18) Current debts are debts that are: - Due within one year
19) A ledger is a complete listing of: - Accounts payable and receivable
20) Which resource usually provides the least revenue for a nursing home? -
Insurance
20) Past due accounts should not exceed: - 5%
21) All of the following are a cash expense except: - Depreciation
22) A pro forma is primarily - A financial statement or prediction
23) A function of management is controlling, which means: - Measuring outcomes
against benchmarks, then responding
24) OBRA requires every facility to have: - A governing body - The Omnibus
Reconciliation Act
, 25) Management by objectives means: - A system that determines goals and
objectives
26) Policies are: - General and flexible statements that guid thinking
27) Procedures are: - Not flexable
28) Short range (tactical) goals can be accomplished - In less than one year
29) Policies should be developed by the: - Governing body
30) The charge nurse is considered - Line level management
31) McGregor's Theory X and Theory Y discuss individual's: - Employees's attitudes
towards work
32) Decision making requires all of the following except: - Controlling behavior
33) Public relations has been defined as: - The management of communications
34) Strategic Planning is: - Long term plans based on the organizations overall
business objectives
35) Marketing should: - Increase and maintain census
36) Keys to success in reducing turnover are all except: - Scheduling
37) Which is not a recognized type of management? - Scalar Chain Management
38) Unity of Command is: - Each person reports to one supervisor
39) Speed is a communication barrier because, on average, a person speaks 180
words per minute, but thinks at: - 300 words per minute
40) The most overlooked aspect of communication in health facilities is: - Two way
feedback loops
41) Of the following, the task management performs that contribute most effectively
and positively to morale is: - Discipline consistentlyr and fairly
42) In a bargaining unit, only ____ need to sign a card to call a union election: - 30
percent
44) During an interview or on a job application, you may ask for all except: - Place of
Birth
45) To be eligible for FMLA, an employee must first work - 1250 hours in the last 12
months