2026 FULL QUESTIONS AND CORRECT
ANSWERS
◉ Coconaut Grove nightclub fire. Answer: Dr. Erich Lindemann's
clinical assessment of survivors (1942)
◉ Community Mental Health Centers Act of 1963. Answer: large state-
run asylums were replaced by community mental health centers
◉ Where are the greatest number of frontline volunteers used. Answer:
Staffing 24-hour suicide hotlines in major cities
◉ More than 75% of all crisis centers in the US report that volunteer
workers outnumber professional staff by more than __ to __. Answer: 6
to 1
◉ Crisis intervention typically remains unrecognized by the public until
victims/victim advocates exert enough __, ___, or ___ pressure to cause
change. Answer: legal, political, economic
,◉ As crisis agencies become crisis organizations, they gain ___, ___,
and ___. Answer: power, prestige, notoriety
◉ Three major grassroots movements that helped shape crisis
intervention into an emerging specialty. Answer: Alcoholics Anonymous
(AA); Vietnam Veterans, Women's movement during the 1970s
◉ Large influx of crisis organizations from the ____s to _____s.
Answer: 1970s-1990s
◉ What caused the large influx of crisis organizations in the 1970s-
1990s. Answer: recognition that immediate intervention is essential in
alleviating stress related to trauma
◉ Crisis response grows from _____ efforts to _____ ______ as the
need for organization grows. Answer: all-volunteer; bureaucratic
institutions
◉ Professional recognition within the helping fields. Answer: Division
56: Trauma Psychology, American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of
Counseling & Educationally Related Programs (2009) and National
Association of School Psychologists (2010)
, ◉ ____ has a significant influence on public consciousness. Answer:
media
◉ _______ brought war images into the public discourse. Answer:
Matthew Brady's Civil War photographs
◉ In what positive and negative ways does real-time news coverage of
crisis events impact our perceptions of a small, interconnected world.
Answer: Positive: public recognition about crisis intervention
Negative: people may rush in to help haphazardly
◉ What are the characteristics of an altruistic or therapeutic community.
Answer: disappearance of community conflicts, heightened internal
solidarity, charity, sharing, communal public works, and positive attitude
◉ when people travel to disaster scenes to provide unrequested
assistance or to gawk at survivors. Answer: trauma tourism
◉ Crisis is the perception or experiencing of an event or situation as an
intolerable difficulty that exceeds the person's current resources and
coping mechanisms. Answer: individual crisis
◉ when a crisis escalates to immediate danger for injury or death to
someone involved in the crisis. Answer: behavioral emergency