2025\2026 A+ Grade
A nurse is caring for a client who states "I have to check with my wife and see if she thinks I am ready to
go home" The nurse replies, "How do you feel about going home today?" Which clarifying technique is
the nurse using to enhance communication with the client?
A. pacing
B. reflecting
C. paraphrasing
D. restating
- correct answer B
which of the following actions should the nurse take when using the communication technique of active
listening (select all that apply)
A. open posture
B. write down what client says to avoid forgetting details
C. establish and maintain eye contact
D. nod in agreement with the client throughout conversation
E. respond positively when giving feedback
- correct answer A
C
E
a nurse if caring for a client who is concerned about his impending discharge to home with a new
colostomy because he is an avid swimmer. which of the following statements should the nurse use
(select all that apply)
,A. you will do great. you just have to get used to it.
B. what are you worried about going home
C. your daily routines will be different when you go home
D. tell me about your support system youll have after you leave the hospital
E. let me tell you about a friend of mine with a colostomy who also enjoys swimming
- correct answer C
D
E
which of the following strategies should a nurse use to establish a helping relationship with a client
A. make sure the communication is equally reciprocal between the nurse and client
B. encourage client to communicate his thoughts and feelings
C. give nurse-client communication no time limits
D. allow communication to occur spontaneously throughout nurse-client relationship
- correct answer B
a nurse is caring for a school-age child who is sitting in a chair. to facilitate effective communication,
which of the following actions should the nurse take
A. touch childs arm
B. sit at eye level
C. stand facing child
D. stand with relaxed posture
- correct answer B
A charge nurse is conducting a class on therapeutic communication to a group of newly licensed nurses.
Which of the following responses by the newly licensed nurse requires additional teaching regarding
nonverbal communication?
, A. Personal space
B. Posture
C. Eye contact
D. Intonation
- correct answer D
A nurse is communicating with a client on the acute mental health facility. The client states, "I can't
sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of the
following therapeutic communication techniques is the nurse demonstrating?
A. Offering general leads
B. Summarizing
C. Focusing
D. Restating
- correct answer D
A nurse is communicating with a newly admitted client. Which of the following is a barrier to therapeutic
communication?
A. Offering advice
B. Reflecting meaning
C. Listening attentively
D. Giving information
- correct answer A
A nurse is conducting therapy with several clients and their families. Effective communication with
clients and families is based on:
A. discussing in-depth topics with which the client feels comfortable.
B. using silence to avoid unpleasant or difficult topics.
C. attending to verbal and nonverbal behaviors.