PEARSON (PEARSON) • Customer service assignment 2
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Business btec level 3 thats covered 14/C.D3 Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet customer needs. 14/C.M3 Assess how the development plan has improved the performance of customer service skills. 14/C.P6 Present a clear, effective development plan for own customer service skills. 14/C.P5 Review own customer service skills, identifying gaps where improvements could be made. 14/C.P4 Demonstrate com...