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Which of the following is an example of communication?
(A) Spoken word
(B) Written word
(C) Non-verbal expressions
(D) All of the above - ANSWER-D
Which of the following basic listening tactics is most
useful?
(A) Try to listen only for specific facts
, (B) Ignore any non-verbal communication "sent" by the
speaker
(C) Focus on the delivery of the message rather than its
content
(D) None of the above - ANSWER-D
The ability to use information gained from words or body
language to interact with others.
(A) Communication
(B) Human relations
(C) Teamwork
(D) Mentoring - ANSWER-A