CORRECT WELL DETAILED ANSWERS|LATEST
Manager - ANSWER someone who coordinates and oversees the work of other people
so organizational goals can be accomplished
First-line managers - ANSWER managers at the lowest level of management who
manage the work of nonmanagerial employees
What is valuable to learn about management? - ANSWER - better understand boss's
actions
- better idea of how to manage / lead others
- learn useful skills for any job
- managerial skills are needed in every organization
Quality relationship - ANSWER single most important factor in employee productivity
is ______________________ between employees and direct supervisors
Organization - ANSWER a deliberate arrangement of people assembled to accomplish
some specific purpose
- distinct purpose
- deliberate structure
- people
1
,Efficiency - ANSWER - usage of resources (the means), low waste
- using few resources, time, money, etc. / having low waste of the resources being used
Effectiveness - ANSWER - achievement of goal (the end), high attainment
- high quality products / services
Middle managers - ANSWER managers between first-line managers and the top level
of the organization
Top managers - ANSWER managers at or near the upper levels of the organization
structure who are responsible for making organization-wide decisions and establishing the
strategy & goals that affect the entire organization
Four management functions - ANSWER - planning
- organizing
- leading
- controlling
*lead to achieving the organization's stated purpose
Planning - ANSWER setting goals, establishing strategies, and developing plans to
coordinate activities (setting goals)
Organizing - ANSWER determining what needs to be done, how it will be done, and
who is to do it (arranging resources)
Leading - ANSWER motivating, leading, and any other actions involved in dealing with
people (motivating)
2
, Controlling - ANSWER monitoring activities to ensure that they are accomplished as
planned (monitoring)
Skills a manager needs - ANSWER - technical skills
- interpersonal skills
- conceptual skills
Technical skills - ANSWER job specific knowledge and techniques needed to
proficiently perform work tasks
Interpersonal skills - ANSWER the ability to work well with other people, also called
"human skills"
Conceptual skills - ANSWER the ability to think and conceptualize about abstract and
complex situations
Decisional roles - ANSWER - entrepreneur
- resource allocator
- negotiator
Interpersonal roles - ANSWER - figurehead
- leader
- liaison
Informational roles - ANSWER - monitor
- disseminator
- spokesperson
3
Manager - ANSWER someone who coordinates and oversees the work of other people
so organizational goals can be accomplished
First-line managers - ANSWER managers at the lowest level of management who
manage the work of nonmanagerial employees
What is valuable to learn about management? - ANSWER - better understand boss's
actions
- better idea of how to manage / lead others
- learn useful skills for any job
- managerial skills are needed in every organization
Quality relationship - ANSWER single most important factor in employee productivity
is ______________________ between employees and direct supervisors
Organization - ANSWER a deliberate arrangement of people assembled to accomplish
some specific purpose
- distinct purpose
- deliberate structure
- people
1
,Efficiency - ANSWER - usage of resources (the means), low waste
- using few resources, time, money, etc. / having low waste of the resources being used
Effectiveness - ANSWER - achievement of goal (the end), high attainment
- high quality products / services
Middle managers - ANSWER managers between first-line managers and the top level
of the organization
Top managers - ANSWER managers at or near the upper levels of the organization
structure who are responsible for making organization-wide decisions and establishing the
strategy & goals that affect the entire organization
Four management functions - ANSWER - planning
- organizing
- leading
- controlling
*lead to achieving the organization's stated purpose
Planning - ANSWER setting goals, establishing strategies, and developing plans to
coordinate activities (setting goals)
Organizing - ANSWER determining what needs to be done, how it will be done, and
who is to do it (arranging resources)
Leading - ANSWER motivating, leading, and any other actions involved in dealing with
people (motivating)
2
, Controlling - ANSWER monitoring activities to ensure that they are accomplished as
planned (monitoring)
Skills a manager needs - ANSWER - technical skills
- interpersonal skills
- conceptual skills
Technical skills - ANSWER job specific knowledge and techniques needed to
proficiently perform work tasks
Interpersonal skills - ANSWER the ability to work well with other people, also called
"human skills"
Conceptual skills - ANSWER the ability to think and conceptualize about abstract and
complex situations
Decisional roles - ANSWER - entrepreneur
- resource allocator
- negotiator
Interpersonal roles - ANSWER - figurehead
- leader
- liaison
Informational roles - ANSWER - monitor
- disseminator
- spokesperson
3
