1|Page
NOCTI GENERAL MANAGEMENT EXAM STUDY
GUIDE QUESTIONS UPDATED 2025–2026 WITH
ALL NEW QUESTIONS AND EXACTLY RIGHT
ANSWERS | A+ QUALITY GUARANTEE
Why should you plan and evaluate the use of financial resources to effectively
manage a business? (e.g., sales forecasting, handling surplus inventory)-
ANSWER: Managing finances helps businesses forecast sales, handle extra
inventory, allocate resources wisely, and support long-term growth and success.
Sales forecasting-- ANSWER: -helps businesses anticipate demand, plan
production, and allocate resources effectively.
Handling Surplus Inventory-- ANSWER: -can prevent wastage and improve cash
flow.
How is business conducted in a global environment? (e.g., e-commerce, purpose of
the World Trade Organization)-- ANSWER: -In a global business, companies use
practices like e-commerce to operate internationally. E-commerce allows buying
and selling online, helping businesses reach customers worldwide efficiently.
,2|Page
Supervise: Constructive Criticism-- ANSWER: -Focus on action/behavior.
Balance the positive and the negative.
Supervise: Motivation Strategies-- ANSWER: -Focus on why/how to change.
Direct: Constructive Criticism-- ANSWER: -Focus on behavior.
Direct: Motivation Strategies-- ANSWER: -Provide advice on how to fix the
problem.
Motivate: Constructive Criticism-- ANSWER: -Recognize
performance/accomplishments. Uplift employees and celebrate their
accomplishments.
Motivate: Motivation Strategies-- ANSWER: -Criticize privately, praise publicly.
It all depends on the situation. Knowing when the best time to do both is key.
There is a time and place for everything.
Evaluate: Constructive Criticism-- ANSWER: -Give face-to-face feedback. Give
overall performance evaluation.
, 3|Page
Evaluate: Motivation Strategies-- ANSWER: -Offer action steps. Include positive
feedback.
What is a strategic plan? How do you use strategic plans to manage growth, meet
goals and organizational needs?-- ANSWER: --Process in which an
organization's leaders define their vision for the future and identify organizational
goals and objectives.
-Assess the environmental factors.
-Allow business to foresee future/prepare accordingly, using forecasting tools.
What is a tactical plan? How do you use tactical plans to manage growth, meet
goals and organizational needs?-- ANSWER: --Breaks strategic plan into smaller
goals.
-A tactic plan is used to define goals and determine how the company will achieve
their goals through the proper actions/prep.
How do you facilitate change and implement improve processes to optimize
NOCTI GENERAL MANAGEMENT EXAM STUDY
GUIDE QUESTIONS UPDATED 2025–2026 WITH
ALL NEW QUESTIONS AND EXACTLY RIGHT
ANSWERS | A+ QUALITY GUARANTEE
Why should you plan and evaluate the use of financial resources to effectively
manage a business? (e.g., sales forecasting, handling surplus inventory)-
ANSWER: Managing finances helps businesses forecast sales, handle extra
inventory, allocate resources wisely, and support long-term growth and success.
Sales forecasting-- ANSWER: -helps businesses anticipate demand, plan
production, and allocate resources effectively.
Handling Surplus Inventory-- ANSWER: -can prevent wastage and improve cash
flow.
How is business conducted in a global environment? (e.g., e-commerce, purpose of
the World Trade Organization)-- ANSWER: -In a global business, companies use
practices like e-commerce to operate internationally. E-commerce allows buying
and selling online, helping businesses reach customers worldwide efficiently.
,2|Page
Supervise: Constructive Criticism-- ANSWER: -Focus on action/behavior.
Balance the positive and the negative.
Supervise: Motivation Strategies-- ANSWER: -Focus on why/how to change.
Direct: Constructive Criticism-- ANSWER: -Focus on behavior.
Direct: Motivation Strategies-- ANSWER: -Provide advice on how to fix the
problem.
Motivate: Constructive Criticism-- ANSWER: -Recognize
performance/accomplishments. Uplift employees and celebrate their
accomplishments.
Motivate: Motivation Strategies-- ANSWER: -Criticize privately, praise publicly.
It all depends on the situation. Knowing when the best time to do both is key.
There is a time and place for everything.
Evaluate: Constructive Criticism-- ANSWER: -Give face-to-face feedback. Give
overall performance evaluation.
, 3|Page
Evaluate: Motivation Strategies-- ANSWER: -Offer action steps. Include positive
feedback.
What is a strategic plan? How do you use strategic plans to manage growth, meet
goals and organizational needs?-- ANSWER: --Process in which an
organization's leaders define their vision for the future and identify organizational
goals and objectives.
-Assess the environmental factors.
-Allow business to foresee future/prepare accordingly, using forecasting tools.
What is a tactical plan? How do you use tactical plans to manage growth, meet
goals and organizational needs?-- ANSWER: --Breaks strategic plan into smaller
goals.
-A tactic plan is used to define goals and determine how the company will achieve
their goals through the proper actions/prep.
How do you facilitate change and implement improve processes to optimize
