AM
CALP (CERTIFIED APARTMENT LEASING PROFESSIONAL)
STUDY GUIDE 2025/ 2026 EXAM QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
The implementation C. Communication with the apartment community
and use of a
resident portal can
increase the
effectiveness of the
staff's:
A. Adherence to fair
housing laws.
B. Lead response time
and closing rates.
C. Communication
with the
apartment
community.
D. Social media
use and
relationship
marketing
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efforts.
Which focus in a sales B. Emotional appeal
presentation is
MOST likely to
increase a leasing
professional's
effectiveness?
A. Online presence
B. Emotional appeal
C. Financial
promotions
D. Fair housing
compliance
What are the physical C. Modifications
changes made to an
apartment home or
common area to
protect the fair
housing rights of
persons with
disabilities?
A. Accommodations
B. Considerations
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C. Modifications
D. Regulations
Who is responsible for A. Applicant
the accuracy of data
collected on a
resident
application?
A. Applicant
B. Property manager
C. Leasing
professional
D. Credit reporting
agency
Residential properties C. Rental history
are permitted to use
which screening
criteria to legally
discriminate?
A. Handicap
B. Family status
C. Rental history
D. Employment status
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Which term BEST A. Tour route
describes a situation in
which a leasing
professional takes
prospects through
the community in a
pre- planned or
personalized
manner to show off
the office,
amenities,
common areas,
and/or model
homes?
A. Tour route
B. Relationship sale
C. Branding promotion
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