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Test Bank for Interpersonal Relationships: Professional Communication Skills for Nurses 6th Edition by Elizabeth C. Arnold & Kathleen Underman Boggs | Verified 2025/2026 Edition

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Accurate and complete test bank for Interpersonal Relationships: Professional Communication Skills for Nurses (6th Edition) by Elizabeth C. Arnold and Kathleen Underman Boggs. Includes exam-style questions with verified answers, designed to strengthen understanding of: Therapeutic communication techniques Patient-centered care and empathy in nursing Conflict resolution and teamwork in healthcare Professional ethics and relationship building Perfect for nursing students, educators, and clinical communication training. Covers the latest 2025/2026 updates, ensuring alignment with current nursing standards.

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TEST BANK
Elizabeth C. Arnold
Kathleen Underman Boggs




Interpersonal Relationships
PROFESSIONAL
COMMUNJCATJON SKILLS
FOR NURSES

, TEST BANK INTERPERSONAL RELATIONSHIPS: PROFESSIONAL COMMUNICATION SKILLS FOR NURSES BY
ELIZABETH C. ARNOLD PHD RN PMHCNS-BC (AUTHOR), KATHLEEN UNDERMAN BOGGS PHD FNP-CS (AUTHOR)




TABLE OF CONTENT

Pt. I Conceptual Foundations of Nurse-Client Relationships

1. Theoretical Perspectives and Contemporary Issues

2. Professional Guides to Action in Interpersonal Relationships

3. Clinical Judgment: Applying Critical Thinking and Ethical Decision Making

4. Self-Concept in the Nurse-Client Relationship




Pt. II The Nurse-Client Relationship

5. Structuring the Relationship

6. Bridges and Barriers in the Therapeutic Relationship

7. Role Relationship Patterns

8. The Grief Experience: Life's Losses and Endings




Pt. III Therapeutic Communication

9. Communication Styles

10. Developing Therapeutic Communication Skills in the Nurse-Client Relationship

11. Intercultural Communication

,12. Communicating in Groups

13. Communicating with Families

14. Resolving Conflict Between Nurse and Client

15. Health Promotion and Client Learning Needs

16. Health Teaching in the Nurse-Client Relationship




Pt. IV Responding to Special Needs

17. Communicating with Clients Experiencing Communication Deficits

18. Communicating with Children

19. Communicating with Older Adults

20. Communicating with Clients in Stressful Situations

21. Communicating with Clients in Crisis




Pt. V Professional Issues

22. Communicating with Other Health Professionals

23. Documentation in the Age of Computers

, Test Bank for Interpersonal Relationships Professional Communication
Skills for Nurses 6th Edition Arnold

Chapter 1: Theoretical Perspectives and Contemporary Issues

MULTIPLE CHOICE

1. Which of the following best describes the role of theory in the nurse-client
relationship?
a. Theory provides a common language.
b. Theory is the essence of the nurse-client relationship.
c. Theory varies with changes in health care delivery.
d. Theory guides nursing practice.

ANS: D
Theory provides nurses with a systematic way to view client situations and a logical way
to organize and interpret data. Incorrect answers: 1. Theory does provide a common
language for nurses, but this question asks what best describes the role of theory in the
nurse-client relationship. 2. Theory acts as a framework or guide; it is not the essence of
the relationship. 3. Theory provides a common framework for describing practice.

DIF: Cognitive Level: Comprehension REF: Text Page Reference: p. 3 TOP:
Step of the Nursing Process: All phases
MSC: Client Needs: Safe, Effective Care Environment: Management of Care


2. Nurse Jones demonstrates the application of modern nursing theory when she:
a. Administers insulin to a client with diabetes
b. Assists a physician with a pelvic examination
c. Teaches a client techniques of self breast examination
d. Makes up a client’s bed

ANS: C
Modern nursing theory has broadened the definition of health with a strong emphasis on
disease prevention and health promotion. Incorrect answers: 1,2,4. These are all nursing
tasks, and modern nursing theory puts less emphasis on tasks and systems.

DIF: Cognitive Level: Application REF: Text Page Reference: p. 22 TOP: Step of
the Nursing Process: Implementation
MSC: Client Needs: Health Promotion and Maintenance


3. Nursing theory originated with which of the following nursing leaders?

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