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USPS SSA ACTUAL EXAM VERSION 1&2 (2 LATEST VERSIONS) LATEST
2025/2026 ACTUAL EXAM WITH COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS (100% VERIFIED ANSWERS) |ALREADY GRADED A+|
||PROFESSOR VERIFIED|| ||BRANDNEW!!!||
What is Balloon Pricing? - ANSWER-A package that is large and
lightweight. It must weigh less than 20 lbs and measure over 84
inches in combined length and girth. They are charged for a 20
lbs parcel.
What is Dimensional Weight? - ANSWER-Dimensional weight are
packages that are large in size and take up a lot of space.
How do you calculate Dimensional Weight? - ANSWER-
Dimensional weight is determined by multiplying the length by the
height and by the width. If the result is 1728 or more, divide the
result by 194.
What is Priority Mail Flat-Rate Shipping used for? - ANSWER-
Priority Mail Flat-Rate envelopes and boxes allow customers to
ship packages for one price regardless of the weight or domestic
destination.
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What methods can customers use to submit a Change of Address
order? - ANSWER-Online, in person, through the mail
How does a customer who has purchased Premium Forwarding
Service receive their mail? - ANSWER-It is rerouted to their
temporary address
What is the duration that a customer may have their mail held? -
ANSWER-3 to 30 days
What happens if a customer picks up their held mail early? -
ANSWER-The hold is automatically cancelled and delivery will
resume on the next postal business day
What must a customer have to pick up their mail early? -
ANSWER-A valid photo ID
Describe a firm holdout - ANSWER-A firm holdout service allows
a customer to obtain street-addressed mail from the post office
when the customer regularly receives 50 letters or more on the
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first delivery trip or when the customer is a news agent or
publisher's representative and receives publications that qualify
for newspaper treatment
What must a firm holdout form include? - ANSWER-The signature
of each employee or agent authorized to pick up mail
Is there a fee for firm holdout service? - ANSWER-No
How often can customers pick up mail with a firm handout? -
ANSWER-They can pick up their mail once each delivery day at
the time and place of delivery specified by the postmaster
In what situation(s) can a postmaster cancel a firm holdout? -
ANSWER-When the mail volume falls below the 50-piece
requirement on each delivery day over a 30-day period OR the
mail is not picked up for 10 consecutive days and the customer
does not arrange with the postmaster to hold the mail
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How long must a customer wait before requesting restoration of a
firm holdout after it has been cancelled? - ANSWER-One year
Describe caller service - ANSWER-It is a premium service for
individuals and companies that need more pickup times than a
firm holdout and/or have more mail each day than the largest box
in your office will hold
Describe General Delivery - ANSWER-General Delivery is
available at designated post office for transients and individuals
waiting to get PO Boxes
How long is General Delivery held for? - ANSWER-30 days
What is informed delivery? - ANSWER-A free notification service
that allows the customer to see greyscale images of their letter-
sized mailpieces that will be arriving soon
Customers that need more pickup times than a firm holdout
and/or have more mail each day than the largest box in your
USPS SSA ACTUAL EXAM VERSION 1&2 (2 LATEST VERSIONS) LATEST
2025/2026 ACTUAL EXAM WITH COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS (100% VERIFIED ANSWERS) |ALREADY GRADED A+|
||PROFESSOR VERIFIED|| ||BRANDNEW!!!||
What is Balloon Pricing? - ANSWER-A package that is large and
lightweight. It must weigh less than 20 lbs and measure over 84
inches in combined length and girth. They are charged for a 20
lbs parcel.
What is Dimensional Weight? - ANSWER-Dimensional weight are
packages that are large in size and take up a lot of space.
How do you calculate Dimensional Weight? - ANSWER-
Dimensional weight is determined by multiplying the length by the
height and by the width. If the result is 1728 or more, divide the
result by 194.
What is Priority Mail Flat-Rate Shipping used for? - ANSWER-
Priority Mail Flat-Rate envelopes and boxes allow customers to
ship packages for one price regardless of the weight or domestic
destination.
,2|Page
What methods can customers use to submit a Change of Address
order? - ANSWER-Online, in person, through the mail
How does a customer who has purchased Premium Forwarding
Service receive their mail? - ANSWER-It is rerouted to their
temporary address
What is the duration that a customer may have their mail held? -
ANSWER-3 to 30 days
What happens if a customer picks up their held mail early? -
ANSWER-The hold is automatically cancelled and delivery will
resume on the next postal business day
What must a customer have to pick up their mail early? -
ANSWER-A valid photo ID
Describe a firm holdout - ANSWER-A firm holdout service allows
a customer to obtain street-addressed mail from the post office
when the customer regularly receives 50 letters or more on the
,3|Page
first delivery trip or when the customer is a news agent or
publisher's representative and receives publications that qualify
for newspaper treatment
What must a firm holdout form include? - ANSWER-The signature
of each employee or agent authorized to pick up mail
Is there a fee for firm holdout service? - ANSWER-No
How often can customers pick up mail with a firm handout? -
ANSWER-They can pick up their mail once each delivery day at
the time and place of delivery specified by the postmaster
In what situation(s) can a postmaster cancel a firm holdout? -
ANSWER-When the mail volume falls below the 50-piece
requirement on each delivery day over a 30-day period OR the
mail is not picked up for 10 consecutive days and the customer
does not arrange with the postmaster to hold the mail
, 4|Page
How long must a customer wait before requesting restoration of a
firm holdout after it has been cancelled? - ANSWER-One year
Describe caller service - ANSWER-It is a premium service for
individuals and companies that need more pickup times than a
firm holdout and/or have more mail each day than the largest box
in your office will hold
Describe General Delivery - ANSWER-General Delivery is
available at designated post office for transients and individuals
waiting to get PO Boxes
How long is General Delivery held for? - ANSWER-30 days
What is informed delivery? - ANSWER-A free notification service
that allows the customer to see greyscale images of their letter-
sized mailpieces that will be arriving soon
Customers that need more pickup times than a firm holdout
and/or have more mail each day than the largest box in your
