Copyright Cengage Learning. Powered by Cognero.
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,TEST BANK FOR st st
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance Copyri
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ght 2025st
Chapter1 -14 st
Ch 01 Information Systems: People, Technology, Processes, and Structure
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1. A well-designed information system includes some form of
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to monitor and control its operation.
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a. feedback mechanism st
b. data analysis st
c. information component st
d. software processing st
ANSWER: a
RATIONALE: A well- st
designed information system includes some form of feedback mechanism to monitor an
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d control its operation. This feedback ensures that the system continues to operate in an e
st st st st st st st st st st st st st st st
ffective and efficient manner. Data and software are components of an information syste
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m but by themselves monitor or control an information system.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:31 PM st st
DATE MODIFIED: st 10/22/2024 1:31 PM st st
2. The st
component of an information system makes the difference between success and failure in all organizations.
st st st st st st st st st st st st st st
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right dat
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a, software, hardware, and procedures in place, but without the right people to build, m
st st st st st st st st st st st st st st
aintain, interpret, and get the right results from an information system, the information
st st st st st st st st st st st st st
system will not be successful. st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 2 st
,LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
st st st st st st st st st st st st st
system.
TOPICS: 1.1: What Is an Information System? st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:31 PM st st
DATE MODIFIED: st 10/22/2024 1:31 PM st st
3. A st
is a set of related activities that takes input, adds value, and creates output for the customer.
st st st st st st st st st st st st st st st st
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for t
st st st st st st st st st st st st st st st st st
he customer. A procedure defines the steps to follow to achieve a specific end result; a
st st st st st st st st st st st st st st st st
model is a representation (or diagram) of something such as a process or procedure; a st
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andard is an acceptable level of quality for a process.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 10/22/2024 1:32 PM st st
4. An organization's data center, servers, software applications, and databases are an example of its
st st st st st st st st st st st st st
.
a. technology infrastructure st
b. five-component model st
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, dat
st st st st st st st st st st
abases, networks, facilities (such as data centers and server rooms), and services provi
st st st st st st st st st st st st
ded by third parties (such as outside consultants, leased hardware, third-
st st st st st st st st st st
party software, and outside storage).
st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 3 st
, LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 -st st
Describe each of the five elements that make up an information system. st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System? st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 10/22/2024 1:32 PM st st
5. Which of the following is NOT an example of a process?
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a. A chef makes spaghetti and serves it to a customer.
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b. A salesperson takes a customer order for a truck.
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c. A university student turns on a computer in the lab.
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d. A porter checks in and cleans a vehicle to be re-rented.
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ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for t
st st st st st st st st st st st st st st st st st
he customer. An employee turning on a computer could be a step within a process, but i
st st st st st st st st st st st st st st st st
t in itself is not a process. All of the other choices—the chef, salesperson, and porter—
st st st st st st st st st st st st st st st
take input, add value, and create output for the customer.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Apply st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 1/17/2025 4:37 AM st st
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the val
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ue of the input is increased is a
st st st st st st st st .
a. process
b. procedure
c. supply chain st
d. value chain st
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inpu
st st st st st st st st st st st st st st
ts into outputs in such a way that the value of the input is increased. The supply chain is
st st st st st st st st st st st st st st st st st st st
a key value chain whose primary processes include inbound logistics, operations, outb
st st st st st st st st st st st
ound logistics, marketing and sales, and service. An organization's supply chain enco
st st st st st st st st st st st
mpasses the processes required to get the right product or service into the right consum
st st st st st st st st st st st st st st
er's hands in the right quantity at the right time and at the right cost.
st st st st st st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 4 st
st st st st st Page 1
st
,TEST BANK FOR st st
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance Copyri
st st st st st st st st st st st st st st
ght 2025st
Chapter1 -14 st
Ch 01 Information Systems: People, Technology, Processes, and Structure
st st st st st st st st
1. A well-designed information system includes some form of
st st st st st st st st
to monitor and control its operation.
st st st st st
a. feedback mechanism st
b. data analysis st
c. information component st
d. software processing st
ANSWER: a
RATIONALE: A well- st
designed information system includes some form of feedback mechanism to monitor an
st st st st st st st st st st st
d control its operation. This feedback ensures that the system continues to operate in an e
st st st st st st st st st st st st st st st
ffective and efficient manner. Data and software are components of an information syste
st st st st st st st st st st st st
m but by themselves monitor or control an information system.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:31 PM st st
DATE MODIFIED: st 10/22/2024 1:31 PM st st
2. The st
component of an information system makes the difference between success and failure in all organizations.
st st st st st st st st st st st st st st
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right dat
st st st st st st st st st st st st st st
a, software, hardware, and procedures in place, but without the right people to build, m
st st st st st st st st st st st st st st
aintain, interpret, and get the right results from an information system, the information
st st st st st st st st st st st st st
system will not be successful. st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 2 st
,LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
st st st st st st st st st st st st st
system.
TOPICS: 1.1: What Is an Information System? st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:31 PM st st
DATE MODIFIED: st 10/22/2024 1:31 PM st st
3. A st
is a set of related activities that takes input, adds value, and creates output for the customer.
st st st st st st st st st st st st st st st st
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for t
st st st st st st st st st st st st st st st st st
he customer. A procedure defines the steps to follow to achieve a specific end result; a
st st st st st st st st st st st st st st st st
model is a representation (or diagram) of something such as a process or procedure; a st
st st st st st st st st st st st st st st st
andard is an acceptable level of quality for a process.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 10/22/2024 1:32 PM st st
4. An organization's data center, servers, software applications, and databases are an example of its
st st st st st st st st st st st st st
.
a. technology infrastructure st
b. five-component model st
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, dat
st st st st st st st st st st
abases, networks, facilities (such as data centers and server rooms), and services provi
st st st st st st st st st st st st
ded by third parties (such as outside consultants, leased hardware, third-
st st st st st st st st st st
party software, and outside storage).
st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 3 st
, LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 -st st
Describe each of the five elements that make up an information system. st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System? st st st st st
KEYWORDS: Bloom's: Understand st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 10/22/2024 1:32 PM st st
5. Which of the following is NOT an example of a process?
st st st st st st st st st st
a. A chef makes spaghetti and serves it to a customer.
st st st st st st st st st
b. A salesperson takes a customer order for a truck.
st st st st st st st st
c. A university student turns on a computer in the lab.
st st st st st st st st st
d. A porter checks in and cleans a vehicle to be re-rented.
st st st st st st st st st st
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for t
st st st st st st st st st st st st st st st st st
he customer. An employee turning on a computer could be a step within a process, but i
st st st st st st st st st st st st st st st st
t in itself is not a process. All of the other choices—the chef, salesperson, and porter—
st st st st st st st st st st st st st st st
take input, add value, and create output for the customer.
st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
LEARNING OBJECTIVES: st PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. st st st st st st st st st st st st st
TOPICS: 1.1: What Is an Information System?
st st st st st
KEYWORDS: Bloom's: Apply st
DATE CREATED: st 10/22/2024 1:32 PM st st
DATE MODIFIED: st 1/17/2025 4:37 AM st st
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the val
st st st st st st st st st st st st st st st st st st st
ue of the input is increased is a
st st st st st st st st .
a. process
b. procedure
c. supply chain st
d. value chain st
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inpu
st st st st st st st st st st st st st st
ts into outputs in such a way that the value of the input is increased. The supply chain is
st st st st st st st st st st st st st st st st st st st
a key value chain whose primary processes include inbound logistics, operations, outb
st st st st st st st st st st st
ound logistics, marketing and sales, and service. An organization's supply chain enco
st st st st st st st st st st st
mpasses the processes required to get the right product or service into the right consum
st st st st st st st st st st st st st st
er's hands in the right quantity at the right time and at the right cost.
st st st st st st st st st st st st st st
POINTS: 1
QUESTION TYPE: st Multiple Choice st
HAS VARIABLES:
st False
Copyright Cengage Learning. Powered by Cognero.
st st st st st Page 4 st
