CALP Practice Exam for Studying
2025/2026 Exam Questions and Verified
Answers | Already Graded A+
The implementation and use of a resident portal can increase the effectiveness of
the staff's: - 🧠ANSWER ✔✔Communication with the apartment community
Which focus in a sales presentation is MOST likely to increase a leasing
professional's effectiveness? - 🧠ANSWER ✔✔emotional appeal
What are the physical changes made to an apartment home or common area to
protect the fair housing rights of persons with disabilities? - 🧠ANSWER
✔✔modifications
Who is responsible for the accuracy of data collected on a resident application? -
🧠ANSWER ✔✔Applicant
Residential properties are permitted to use which screening criteria to legally
discriminate? - 🧠ANSWER ✔✔Rental History
, Which term best describes a situation in which a leasing professional takes
prospects through the community in a pre-planned or personalized manner to show
off the office, amenities, common areas, and/or model homes? - 🧠ANSWER
✔✔Tour route
Which technique is most appropriate for limiting distractions while on the
telephone with prospective resident? - 🧠ANSWER ✔✔position the desk chair to
face the wall rather than nearby coworkers
When a resident reports an unpleasant incident on the community's property, what
is the first action the leasing professional should take? - 🧠ANSWER ✔✔express
concern and or sympathy for the resident
Which method is best for maintaining an effective and reliable maintenance team?
- 🧠ANSWER ✔✔provide feedback adn recognition for all work performed
Discrimination due to disparate impact means that a policy or procedure: -
🧠ANSWER ✔✔has different impacts on persons of certain protected classes
All of the following are part of an apartment community's curb appeal except the: -
🧠ANSWER ✔✔maintenance office
2025/2026 Exam Questions and Verified
Answers | Already Graded A+
The implementation and use of a resident portal can increase the effectiveness of
the staff's: - 🧠ANSWER ✔✔Communication with the apartment community
Which focus in a sales presentation is MOST likely to increase a leasing
professional's effectiveness? - 🧠ANSWER ✔✔emotional appeal
What are the physical changes made to an apartment home or common area to
protect the fair housing rights of persons with disabilities? - 🧠ANSWER
✔✔modifications
Who is responsible for the accuracy of data collected on a resident application? -
🧠ANSWER ✔✔Applicant
Residential properties are permitted to use which screening criteria to legally
discriminate? - 🧠ANSWER ✔✔Rental History
, Which term best describes a situation in which a leasing professional takes
prospects through the community in a pre-planned or personalized manner to show
off the office, amenities, common areas, and/or model homes? - 🧠ANSWER
✔✔Tour route
Which technique is most appropriate for limiting distractions while on the
telephone with prospective resident? - 🧠ANSWER ✔✔position the desk chair to
face the wall rather than nearby coworkers
When a resident reports an unpleasant incident on the community's property, what
is the first action the leasing professional should take? - 🧠ANSWER ✔✔express
concern and or sympathy for the resident
Which method is best for maintaining an effective and reliable maintenance team?
- 🧠ANSWER ✔✔provide feedback adn recognition for all work performed
Discrimination due to disparate impact means that a policy or procedure: -
🧠ANSWER ✔✔has different impacts on persons of certain protected classes
All of the following are part of an apartment community's curb appeal except the: -
🧠ANSWER ✔✔maintenance office
