COPE Health Scholars: Modules 1 -22
The presenter of this video is the Chief Executive Officer of the COPE Health Solutions/
COPE Health Scholars Program.
• CORRECT ANSWER: TRUE
The CEO of COPE Health Scholars is Allen Miller.
The name of the CEO of COPE Health Solutions/ COPE Health Scholars is...
• CORRECT ANSWER: Allen Miller
What hospital did the program's mission begin in?
• CORRECT ANSWER: Santa Monica Hospital
Six hours before your scheduled shift, an emergency arises and you will not be able to
perform your weekly participant duties. You must do which of the following?
• CORRECT ANSWER:
1. Call the Charge Nurse of your department
2. Email your Department Coordinator
This is an Unexcused missed shift.
If a Scholar wants to publish an article, school paper, research poster, etc. with site or
program data, what actions must they take?
• CORRECT ANSWER: Request written approval for data/logo use from the PM and
the appropriate site department.
Which of the following statements are true about CHS Programs' wireless device policy?
• CORRECT ANSWER: Wireless devices need to be turned off and stored during shift
hours (department designated storage location or Scholar's car)
If a Scholar comes to their shift with every component of their uniform except their
uniform polo shirt, what should they do according to the CHS Policies and Procedures?
• CORRECT ANSWER: Go home because you cannot perform your shift without your
full uniform
, If an active Scholar plans to accept employment at a CHS Programs site, what should the
Scholar do?
• CORRECT ANSWER: Inform their site PM for program success story and inquire
about any conflict of interest policies that would prevent continued participation in
CHS Programs.
If a Scholar's back is hurting the morning they wake up for their shift, so much so that they
have difficulty getting out of bed, what should they do?
• CORRECT ANSWER:
1. Cancel their shift by emailing their Department Coordinator
2. Call the unit 15 minutes after the shift start time to inform the unit staff
3. Attend to back pain with health care professional input
A Scholar developed a close bond with a patient and would like to stay in touch with them
post discharge. Which of the following actions can the Scholar take?
• CORRECT ANSWER: Wish the patient well and thank them for choosing the site for
their place of care
If a Scholar's family member is admitted to their program site, which of the following can
they do when at the site but not on shift?
• CORRECT ANSWER: Comfort their parent and advocate for them
If a Scholar observes another Scholar taking a selfie with a patient, what should they do?
• CORRECT ANSWER:
1. Remind the Scholar of CHS and site policies
2. Ensure the picture is deleted from all folders in the phone
3. Report the situation to the Charge Nurse and Program Manager
This is considered an incident.
If a Scholar receives a suspension email requesting dates/times they are available for a
counseling session, how soon does the Scholar need to reply and how soon do they need to
attend a counseling session?
• CORRECT ANSWER: 48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or under the
influence of drugs/alcohol.
• CORRECT ANSWER: TRUE
The presenter of this video is the Chief Executive Officer of the COPE Health Solutions/
COPE Health Scholars Program.
• CORRECT ANSWER: TRUE
The CEO of COPE Health Scholars is Allen Miller.
The name of the CEO of COPE Health Solutions/ COPE Health Scholars is...
• CORRECT ANSWER: Allen Miller
What hospital did the program's mission begin in?
• CORRECT ANSWER: Santa Monica Hospital
Six hours before your scheduled shift, an emergency arises and you will not be able to
perform your weekly participant duties. You must do which of the following?
• CORRECT ANSWER:
1. Call the Charge Nurse of your department
2. Email your Department Coordinator
This is an Unexcused missed shift.
If a Scholar wants to publish an article, school paper, research poster, etc. with site or
program data, what actions must they take?
• CORRECT ANSWER: Request written approval for data/logo use from the PM and
the appropriate site department.
Which of the following statements are true about CHS Programs' wireless device policy?
• CORRECT ANSWER: Wireless devices need to be turned off and stored during shift
hours (department designated storage location or Scholar's car)
If a Scholar comes to their shift with every component of their uniform except their
uniform polo shirt, what should they do according to the CHS Policies and Procedures?
• CORRECT ANSWER: Go home because you cannot perform your shift without your
full uniform
, If an active Scholar plans to accept employment at a CHS Programs site, what should the
Scholar do?
• CORRECT ANSWER: Inform their site PM for program success story and inquire
about any conflict of interest policies that would prevent continued participation in
CHS Programs.
If a Scholar's back is hurting the morning they wake up for their shift, so much so that they
have difficulty getting out of bed, what should they do?
• CORRECT ANSWER:
1. Cancel their shift by emailing their Department Coordinator
2. Call the unit 15 minutes after the shift start time to inform the unit staff
3. Attend to back pain with health care professional input
A Scholar developed a close bond with a patient and would like to stay in touch with them
post discharge. Which of the following actions can the Scholar take?
• CORRECT ANSWER: Wish the patient well and thank them for choosing the site for
their place of care
If a Scholar's family member is admitted to their program site, which of the following can
they do when at the site but not on shift?
• CORRECT ANSWER: Comfort their parent and advocate for them
If a Scholar observes another Scholar taking a selfie with a patient, what should they do?
• CORRECT ANSWER:
1. Remind the Scholar of CHS and site policies
2. Ensure the picture is deleted from all folders in the phone
3. Report the situation to the Charge Nurse and Program Manager
This is considered an incident.
If a Scholar receives a suspension email requesting dates/times they are available for a
counseling session, how soon does the Scholar need to reply and how soon do they need to
attend a counseling session?
• CORRECT ANSWER: 48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or under the
influence of drugs/alcohol.
• CORRECT ANSWER: TRUE
