handler Questions and Answers
A "foodborne illness" is caused when you? - answer when something you eat or
drink makes you sick
Why is it no longer called "food poisoning"? - answer because more foodborne
illinesses are caused by infection than poison, this has been changed
What are the four products that are considered "contaminants"? - answer bacteria,
viruses, parasites or chemicals
What groups are at higher risk of contracting a foodborne illness? - answer young
children, the elderly, pregnant women and people with weakened immune system
What are the common symptoms of foodborne illness? - answer stomach cramps,
nausea, vomiting, fever
What are the four causes of foodborne illnesses? - answer Chemical Contamination,
Physical Contamination, Allergen, Microbilogical Contamination
What is the most common cause of foodborne illness? - answer bacterial illnesses
Foodborne illness caused by chemicals is called: - answer food poisoning
Food poisoning can be caused by: - answer -chemical added to food on purpose like
preservatives or coloring and chemicals
-chemicals that aren't supposed to be added to food, like insecticides, rodenticides or
cleaning chemicals
What are the three types of Chemical food poisoning? - answer Metal food
poisoning, intentional additives, incidental additives
Give an example of how each can be caused ( metal food poisoining, intentional
additives, incidental additive) - answer Metal poisoining-lead in paint- painted dishes
or glassware may contain lead which can be absorbed into acidic food
Intentional additives-anything added to colour, thicken, firm or preserve food ie sulphites
used to maintain colour and give longer shelf life
Incidental additives- poisonous chemicals like insecticides, rodenticides and cleaning
chemcial . If these chemicals get into food they can cause food poisoning
What is a physical hazard - answer are things like dirt, hair, broken glass, nails,
staples , bits of metal
, Physical hazard and give me an example of how it could happen? - answer These
objects such as broken glass, nails staples, bits of metal can accidently get into your
food and can cause a small cut to possibly choking
List some of the most common food allergens: - answer peanuts, eggs, shellfish.
What are the symptoms of a food allergy? - answer Skin reaction: hives swelling
(face, lips, tongue), itching, warmth, redness.
Respiratory (breathing): coughing, wheezing, shortness of breath, chest pain or
tightness, throat tightness, hoarse voice, nasal congestion or hay fever-like symptoms
(runny itchy nose and watery eyes, sneezing) trouble swallowing.
Gastrointestinal (stomach): nausea, pain or cramps, vomiting, diarrhea, passing out,
dizziness or light-headedness, shock
Other: anxiety, headache, uterine cramps, metallic taste
The reaction caused by a severe food allergy is called: - answer anaphylaxis, it is a
serious allergic reaction that can occur quickly and can be life threatening.
List the foods and additives that are most frequently associated with causing an allergic
reaction: - answer eggs, peanuts, sesame seeds, sulphites, wheat and triticale, milk,
fish, soybeans, mustard, tree nuts (almonds, brazil nuts, cashews, hazelnuts, pecans,
pine nuts, walnuts pistachios).
If a customer with a severe food allergy has a reaction, what do you do? - answer
call 911 or your local emergency service
What can you do as a server to keep your customers with a severe food allergy safe? -
answer -talk directly to their manager or chef when a customer notifies them about
there food allergies
-make sure your food doesnt get cross-contaminated by other foods
-have an accurate and up-to-date recipe binder or electronic file
(please read page 18)
for example: you can use vegetable oil instead of sesame or peanut oil
If your food premises receives a complaint about foodborne illness what are the steps
you need to take? (There are 10 steps) - answer you should call your public heath
unit to report any foodborne illness outbreak and record these details:
-who got sick
-what food they ate and when
-what symptoms they had when
-write down everything you can about what happened
you should also:
-talk to your staff
-ask if any of them have or had the same symptoms
-ask if any of them were ill when handling food