QUESTIONS AND ANSWERS
A patient calls the office asking for ECG test results. The individual answering the
phone should
let the patient know that the results cannot be discussed over the phone.
A phlebotomist's failure to keep any or all privileged medical information private
is called
breach of confidentiality.
A patient's blood work came back with a diagnosis of an infection. Which finding
would also be seen on the patient results?
leukocytes
It is necessary for a medical office assistant to copy/scan picture identification
and obtain required signatures
to ensure and verify proper documentation.
The patient who refuses to pay their medical bill at the established rate after
receiving health care services is in breach of which of the following?
contract
Which of the following regulates the time frame allowed for filing a lawsuit?
statute of limitations
An adolescent who has been legally granted the status of adulthood and no
longer under the care of a parent or guardian is known as which of the following?
emancipated minor
The Needlestick Safety and Prevention Act exists to protect healthcare workers
from accidental exposure to
blood borne pathogens.
Which of the following protects a volunteer from liability when providing
emergency care in a non-healthcare setting?
Good Samaritan Act
The mutual recognition of a license from one state to another is known as which
of the following?
reciprocity
, The physician has a public duty to fulfill state reporting requirements in which of
the following circumstances involving a patient? (Select the four (4) correct
answers.)
1death
2. stab wound
3. sexually transmitted infection
4. elder abuse
Purging is the act of
Moving a file from active to inactive
The main purpose for verifying a patient's insurance coverage at every visit is to
prevent claim rejection due to ineligibility or non-active status.
Which of the following must be filled out by the patient in order to forward
payment to the physician's office?
assignment of benefits
Which of the following documents does the provider or facility need to submit in
order to receive reimbursement from an insurance company?
CMS-1500
Which of the following forms is used by the medical office to ensure that
insurance payments are made directly to the physician?
assignment of benefits
Which of the following is the most likely cause of the deposits not agreeing with
the credits on the day sheet or the patient ledgers?
Payment is misplaced.
When posting an insurance payment via an EOB, the amount that is considered
contractual is the
insurance allowed amount.
A list of all account balances and the amounts owed to the medical practice at the
end of the day is called an
accounts receivable report.