ATI Foundations Professional
Communication - Week 1 Questions and
Answers | Latest Version | 2025/2026 |
Correct & Verified
Why is documentation an essential part of professional communication in nursing?
✔✔It provides an accurate, legal record of the client’s care and communication
What is one method a nurse can use to ensure effective communication with a non-English
speaking client?
✔✔Use a professional interpreter rather than family members
How can a nurse ensure clear and concise communication when giving handoff reports?
✔✔Use the SBAR framework to provide a structured and organized summary
What is the importance of maintaining confidentiality in nursing communication?
✔✔It protects the client's privacy and ensures trust in the healthcare system
What is the difference between empathy and sympathy in nursing communication?
1
,✔✔Empathy involves understanding and sharing the client's feelings, while sympathy involves
feeling pity for the client
What should a nurse do if they encounter a language barrier when communicating with a client?
✔✔Seek an interpreter or use communication aids, such as pictures or translation apps
How should a nurse respond when a client expresses frustration about their treatment plan?
✔✔Listen attentively, acknowledge the client's feelings, and provide clear explanations
What does the acronym SBAR stand for in professional communication?
✔✔Situation, Background, Assessment, Recommendation
Why is it important for a nurse to maintain eye contact with a client during a conversation?
✔✔To convey attentiveness and establish trust
How can a nurse demonstrate active listening during a conversation with a client?
✔✔By maintaining eye contact, nodding, and summarizing the client’s words
2
, What is one way a nurse can adapt their communication style to meet the needs of a client with
hearing impairment?
✔✔Use clear, simple language and written communication if necessary
Why is it important for a nurse to be aware of cultural differences in communication?
✔✔To ensure respectful interactions and avoid misunderstandings
What is the role of nonverbal communication in professional nursing interactions?
✔✔It conveys emotions and reinforces or contradicts verbal communication
How should a nurse respond when a client refuses treatment?
✔✔Respect the client's decision and ensure they understand the consequences while providing
support and alternatives
What is an example of open-ended questioning in nursing communication?
✔✔"Can you tell me more about how you've been feeling lately?"
What is the benefit of using reflection as a communication technique?
3
Communication - Week 1 Questions and
Answers | Latest Version | 2025/2026 |
Correct & Verified
Why is documentation an essential part of professional communication in nursing?
✔✔It provides an accurate, legal record of the client’s care and communication
What is one method a nurse can use to ensure effective communication with a non-English
speaking client?
✔✔Use a professional interpreter rather than family members
How can a nurse ensure clear and concise communication when giving handoff reports?
✔✔Use the SBAR framework to provide a structured and organized summary
What is the importance of maintaining confidentiality in nursing communication?
✔✔It protects the client's privacy and ensures trust in the healthcare system
What is the difference between empathy and sympathy in nursing communication?
1
,✔✔Empathy involves understanding and sharing the client's feelings, while sympathy involves
feeling pity for the client
What should a nurse do if they encounter a language barrier when communicating with a client?
✔✔Seek an interpreter or use communication aids, such as pictures or translation apps
How should a nurse respond when a client expresses frustration about their treatment plan?
✔✔Listen attentively, acknowledge the client's feelings, and provide clear explanations
What does the acronym SBAR stand for in professional communication?
✔✔Situation, Background, Assessment, Recommendation
Why is it important for a nurse to maintain eye contact with a client during a conversation?
✔✔To convey attentiveness and establish trust
How can a nurse demonstrate active listening during a conversation with a client?
✔✔By maintaining eye contact, nodding, and summarizing the client’s words
2
, What is one way a nurse can adapt their communication style to meet the needs of a client with
hearing impairment?
✔✔Use clear, simple language and written communication if necessary
Why is it important for a nurse to be aware of cultural differences in communication?
✔✔To ensure respectful interactions and avoid misunderstandings
What is the role of nonverbal communication in professional nursing interactions?
✔✔It conveys emotions and reinforces or contradicts verbal communication
How should a nurse respond when a client refuses treatment?
✔✔Respect the client's decision and ensure they understand the consequences while providing
support and alternatives
What is an example of open-ended questioning in nursing communication?
✔✔"Can you tell me more about how you've been feeling lately?"
What is the benefit of using reflection as a communication technique?
3
