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BICSI RTPM (STUDY FOR TELECOMMUNICATION PROJECT MANAGER) EXAM QUESTIONS WITH ANSWERS 2024.

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BICSI RTPM (STUDY FOR TELECOMMUNICATION PROJECT MANAGER) EXAM QUESTIONS WITH ANSWERS 2024. "Implementation of TPM Project Flowchart - CORRECT ANSWER Review client RFP Perform Site Survey Organize and Submit Bid Questions Organize and Submit Final Proposal Client Awards Contract NTP Contractor Mobilizes Project Implementation" "Project - CORRECT ANSWER Temporary endevour that has a definite beginning and end, whose end result is the delivery of a product or service. Projects are governed by limits (constraints)." "Project Constraints - CORRECT ANSWER Time, Cost, Quality, Resources, Risks, Safety, Technology, Stakeholders, Environment" "Project Stakeholders - CORRECT ANSWER Sponsor Portfolio Manager Client Sellers Business Partner Operations Manager Functional Manager Project Manager Program Manager" "Project Team Members - CORRECT ANSWER Manufacturer Engineer Government / Regulatory Supplier Vendor Admin/ Clerical Supervisor Other Trades Consultant Coworker Customer" "PM Tools - CORRECT ANSWER Program Evaluation Review Technique (PERT) Gantt - Schedule of activity, bar chart Critical Path Management Earned Value Management" "TPM Steps - CORRECT ANSWER Developing a Plan Implementing the Plan Managing/ Tracking the Plan Closeout the Project" "TPM Knowledge Areas - CORRECT ANSWER Integration Scope Time Cost Quality Human Resources Communications Risks Procurement Stakeholders" "Time Management - CORRECT ANSWER Time estimate and schedules Integration of time schedules from various subteams and calculation of the critical path of events on the project" "Cost Management - CORRECT ANSWER Cost estimate and project budget" "Quality Management - CORRECT ANSWER Detailed review of the design documentation throughout the project If ICT completes build, include test results and workmanship Client value Items" "Communications Management - CORRECT ANSWER Scheduled meetings and the use of electronic media War room - to post schedule and project results on a whiteboard" "Risk Management - CORRECT ANSWER Injury Professional damage Scheduling conflicts Errors & omissions Cost risks" "When should the risk management plan be completed? - CORRECT ANSWER Before a company submits a proposal" "Stakeholder Management - CORRECT ANSWER Identify all internal/ external stakeholders" "Whose job is it to integrate and mitigate the influence and interests of each stakeholder - CORRECT ANSWER Project Manager" "Procurement Management - CORRECT ANSWER Procurement of resources outside of the team, (materials & subcontractors)" "Client Needs Assessment - CORRECT ANSWER Starts with a meeting with the client to evaluate their needs" "ICT Professional must understand: - CORRECT ANSWER Industry, Business, Technology and Strategic plans" "ICT Professional should understand: - CORRECT ANSWER Strengths/ Weaknesses Vertical Market Unique Requirements" "Lessons Learned Questions - CORRECT ANSWER What went right/ wrong What produced best results What processes can be improved Did we learn anything" "Corrective Action Plan - CORRECT ANSWER Should be developed for the purpose of continuous quality" "Request for Proposal (RFP) - CORRECT ANSWER Invitation for a contractor to submit proposal for a service" "What dictates scope but leaves the decisions to the firm? - CORRECT ANSWER RFP" "It is advisable for the project manager to send the 90% draft of the RFP to the: - CORRECT ANSWER Project Manager's Legal Team" "Violating the Code of Silence: - CORRECT ANSWER will automatically disqualify the proposal and the company could be further penalized in future RFP submittals" "Design Team Members - CORRECT ANSWER Owner Architect Professional Engineer Consultant" "Owner - CORRECT ANSWER Defines requirements, provides approval @ each design phase" "Architect - CORRECT ANSWER Lead design professional, hired by the owner" "Who usually hires professional engineers and consultants? - CORRECT ANSWER Architect" "Construction Manager - CORRECT ANSWER Hired by Owner to assist in the management of a bid" "Construction Managers can also be - CORRECT ANSWER General Contractors" "CMAR - CORRECT ANSWER CM but acts as the consultant to the owner, or as GC during construction Usually the low bidder" "General Contractor - CORRECT ANSWER Hired by owner to complete work" "Contractor/ Subcontractor - CORRECT ANSWER Hired by owner or general contractor to complete a portion of work" "Design Phases - CORRECT ANSWER Schematic Design Design Development Construction Document" "Schematic Design - CORRECT ANSWER Prepared for the owner, includes sketches, graphics, logical diagrams, general design criteria and cost estimates" "Design Development - CORRECT ANSWER After schematic designs approved by owner, design team begins design development Includes outline, specs, drawing and cost estimates" "Formal reviews begin at what percentage of design development - CORRECT ANSWER 50 and 80" "Construction Documents - CORRECT ANSWER After owner approves DD, design team prepares ___________ __________, which are used to obtain pricing of required work" "Owner Bidding Role - CORRECT ANSWER Supplies bidding and contracting requirements, sends invites to prospective bidders" "Design Team Bidding Role - CORRECT ANSWER Produce any Addenda based on the QBD" "Construction Manager Bidding Role - CORRECT ANSWER May lead or participate in bid process" "General Contractor Bidding Roles - CORRECT ANSWER Prepare and submit their bids to the owner" "Contractor, Subcontractor Bidding Roles - CORRECT ANSWER Prepare and submit their bids to the General Contractor" "Types of Bid Structures - CORRECT ANSWER RFP RFQ DBB DB CMAR IPD" "Design-Build (DB) - CORRECT ANSWER Delivery method whereby the owner contacts with a single entitiy Construction and Design phases are overlapping" "Who does the design professional work for in Design Build - CORRECT ANSWER General Contractor" "Who is included in the Design Build Team? - CORRECT ANSWER General Contractor Subcontractor Design Professional" "Consruction Manager at Risk (CMAR) - CORRECT ANSWER Delivery method where CM contracts to deliver project within a Guaranteed Maximum Price (GMP)" "Integrated Project Delivery (IPD) - CORRECT ANSWER Delivery method that organizes project team, integrates all aspects of a design and construction team to a single team effort" "Which individuals make up the IPD? - CORRECT ANSWER Owner Design Professional Contractor" "Types of Bids - CORRECT ANSWER Low Negotiated" "in the United States, bidding laws often require the mechanical, plumbing, and electrical portions of the work to be bid and contracted separately from the general construction contract - CORRECT ANSWER Multiple prime bid or filed sub-bid." "Prime Contractor - CORRECT ANSWER Contractor who is awarded the contract" "Owners Role During Construction Phase - CORRECT ANSWER Make payments to contractor" "Owner can at any time of the project - CORRECT ANSWER Stop work Complete any uncompleted work Clean the site Partially occupy the building Terminate without clause" "Design Team's Role During Construction - CORRECT ANSWER Inspect and observe contruction Design team review submittals Submit change orders, (modify any contract docs)" "Construction Manager's Role During Construction - CORRECT ANSWER Coordinates construction In charge of access, safety, storage of materials" "General Contractor and Subcontractor's Role During Construction - CORRECT ANSWER Complete Work" "Who is Responsible for Acquiring Permits - CORRECT ANSWER General Contractor and Subcontractor" "Who is Responsible for Test Results - CORRECT ANSWER General Contractor and Subcontractor" "Who is Responsible for Submittals - CORRECT ANSWER General Contractor and Subcontractor" "Who is Responsible for Maintaning a Safe Work Environment During Construction - CORRECT ANSWER General Contractor and Subcontractor" "Who is Responsible for Completing Punch List - CORRECT ANSWER General Contractor and Subcontractor" "Types of Contracts - CORRECT ANSWER Stipulated Sum Cost Plus Fee Unit Price" "Stipulated Sum - CORRECT ANSWER Contractor submits a fixed price for SoW, Mostly Low Bids, can be negotiated" "Cost Plus Fee - CORRECT ANSWER Contractor is reinbursed for the actual costs plus a fee. May be required to submit a GMP" "Unit Price - CORRECT ANSWER Used to obtain pricing when SoW has not been completed" "Value Engineering - CORRECT ANSWER Can generate savings during construction in a one time fee or recurring expenses" "Meeting Minutes - CORRECT ANSWER a written record of the major discussions held, decisions made, and action items assigned" "Request for Information (RFI) - CORRECT ANSWER Obtain a formal response to contract documents" "Field Order - CORRECT ANSWER Used to facilitate minor changes that do not require a change to the original scope" "Proposal Request - CORRECT ANSWER Solicit quotation from contractor for a proposed change to scope" "Change Order Request - CORRECT ANSWER Contractor submits to field order for change to scope" "Change Order - CORRECT ANSWER Formal document defining changes to scope and identifies associated changes to time frame/ dollar amounts or both" "Punch List - CORRECT ANSWER A document that summarizes corrections that a contractor must make prior to the work being accepted as complete" "Construction Administration Submittals - CORRECT ANSWER Submittals are a form of communication from the contractor to the owner" "Two Types of Submittals - CORRECT ANSWER Shop Drawings and Manufacturer Product Data Sheet" "The shop drawings are prepared by the - CORRECT ANSWER Specialty Contractor, HVAC or Fire" "Owner's role during post construction - CORRECT ANSWER Accepting responsibility for the operation" "Owner's Staff During Post Construction - CORRECT ANSWER Learn the new system, move in" "Archictect Role During Post Construction - CORRECT ANSWER Final Acceptance, prepare punch list, update as builts" "Design Team Durning Post Construction - CORRECT ANSWER Final Punch List System Turn Up Test" "Construction Manager's Role During Post Construction - CORRECT ANSWER Removal of equipment" "Creating a Scope of Work - CORRECT ANSWER Developed as part of the RFP, provided by client and estimates requirements of work" "What is the benchmark that performance will be measured against - CORRECT ANSWER SoW" "SoW may only contain - CORRECT ANSWER Qualitative & Quantitative design and performance requirements" "Performance SoW - CORRECT ANSWER Contractor proposes how objectives completed" "Procurement SoW - CORRECT ANSWER Contractor directed to specific products and materials" "SoW Requirements Should Not Include - CORRECT ANSWER Legal, Financial or Contract Admin" "Completing a SoW Includes - CORRECT ANSWER Basic Planning Outlining the SoW Process Organizing the Project Team Writing and Reviewing" "Basic Planning of the SoW - CORRECT ANSWER Answer the "why" and "what"" "If the SoW does not provide enough detail the PM should - CORRECT ANSWER Submit an RFI" "Are periodic progress reports considered deliverables? - CORRECT ANSWER NO" "SoW should specify - CORRECT ANSWER The number of copies of reports and the person they should be delivered Any physical arrangements necessary to ensure the owner's capability to examine end product" "Developing a Safety Plan - CORRECT ANSWER Each contractor should have an occupational safety plan." "On a project where the PM is issuing only design documents safety can be - CORRECT ANSWER Excluded" "The purpose of Risk Management - CORRECT ANSWER Determine potential risks Identify characteristics that may have an impact" "Risk - CORRECT ANSWER Events or circumstance that affect plan/ scope of the project" "Liability - CORRECT ANSWER Events or circumstances that affect the succes of the project" "Risks can become liabilities if - CORRECT ANSWER They are not effectively managed" "Components of Risk Planning - CORRECT ANSWER Probability and Impact" "Risk Assessment - CORRECT ANSWER Process of identifying and classifying risks to mitigate" "Risk Triggers - CORRECT ANSWER Events that warn of occurance of risks These are determined during risk identification" "Risk Analysis Methods - CORRECT ANSWER Qualitative and Quantitative" "Qualitative Risk Analysis - CORRECT ANSWER Qualifies the expected impact of cost, time, quality (Hi, Mid, Low)" "Quantitative Risk Analysis - CORRECT ANSWER measuring the probability and consequences of risks as well as estimating their implications for the project objectives. Rank and multiply" "Risk Severity Grid - CORRECT ANSWER Captures Quantitative analysis, (time, cost, quality, risk proximity)" "Risk Planning Mitigation Techniques - CORRECT ANSWER Avoidance Sharing Transference Moderation Acceptance" "Stakeholder MGMT - CORRECT ANSWER Each Stakeholder must be analyzed: how they affect/ affected by the project. Stakeholders are given a rank based on their authority/ interest level" "Developing a schedule using PERT - CORRECT ANSWER Network diagrams to identify predecessor and successor relationships" "What are the dependencies of PERT - CORRECT ANSWER Finish - Start Finish - Finish Start - Finish Start - Start" "Analogus Estimates - CORRECT ANSWER Based on similar work done in the past" "Parametric Estimates - CORRECT ANSWER dollar/ foot" "Engineering Estimates - CORRECT ANSWER Developed by client" "Subcontractor Estimates - CORRECT ANSWER Special tools and skills" "Definitive Estimates - CORRECT ANSWER Based on Materials and Labor" "Bottom-Up Estimates - CORRECT ANSWER Uses WBS Tasks" "Pert Estimates - CORRECT ANSWER (Optimistic + (Most Likely*4) + Pessimestic)/6" "Cost Variance (CV) - CORRECT ANSWER The amount of budget deficit or surplus at a given point in time, expressed as the difference between the earned value and the actual cost. = EV - AC Cost baseline comparrison 0 = target Deficit < 0 > Surplus" "Schedule Variance (SV) - CORRECT ANSWER A measure of schedule performance expressed as the difference between the earned value and the planned value. = EV - PV Target = 0 Behind Schedule < 0 > Ahead of Schedule" "Cost Performance Index (CPI) - CORRECT ANSWER A measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost. = EV / AC Target = 1; 0.95 - 1.05 Over Budget < 1 > Under Budget Under .90 and above 1.1 is bad" "Schedule Performance Index (SPI) - CORRECT ANSWER A measure of schedule efficiency expressed as the ratio of earned value to planned value. = EV / PV Target = 1; 0.95 - 1.05 Behind < 1 > Ahead Under .90 and above 1.1 is bad" "Estimate at Completion (EAC) - CORRECT ANSWER = BAC / CPI Project cost @ Completion if CPI is constant" "Estimate to Complete (ETC) - CORRECT ANSWER The expected cost to finish all the remaining project work if CPI remains constant. = EAC - AC" "Developing a Quality Plan - CORRECT ANSWER Conformance Client Satisfaction Client Value Client Supplier" "Conformance Quality - CORRECT ANSWER First Step includes physical quality, test results, neatness and workmanship (plan, do, check, act)" "Client Satisfaction Quality - CORRECT ANSWER A measure of the client's perception of the proccess and benefits received from survey" "Client Value Quality - CORRECT ANSWER Relationship between cost and quantity Compares results of competition Benchmark their performance" "Client Supplier Model - CORRECT ANSWER Contractors provide outcomes to client to understand client needs." "Kickoff Meeting - CORRECT ANSWER GC will typically conduct a meeting used to initiate the start of the project; typically attended by all the key stakeholders and contractors; can be done when Initiating or Planning is complete depending upon the organization" "Commissioning - CORRECT ANSWER Ensuring systems designed/ installed/ tested/ capable of operating and maintaning according to the intent Also provides testing of failure modes which cannot be performed once system is in operation" "Commissioning Design Phase - CORRECT ANSWER Design is completed and Documents are completed" "Commissioning Acceptance Phase - CORRECT ANSWER Functional performance testing / System calibration are completed and documented" "Objectives of the acceptance phase during commissioning include: - CORRECT ANSWER Baseline performance documentation Functional performance testing Site audit Warranty audit Submission of the final documentation and all tests reports" "Commissioning Post-Acceptance - CORRECT ANSWER Operations and Maintainance procedures defined" "Types of Existing Building Commissioning - CORRECT ANSWER Retrocommissioning - for the first time Recommissioning - second time" "Commissioning Design Documents - CORRECT ANSWER • Design intent. • Basis of design. • Building drawings. • General equipment specifications. • System submittals. • Architectural requirements. • Project owner's requirements. • Change orders. • Sequence of operation." "Commissioning Process Documents - CORRECT ANSWER • Commissioning plan. • Reporting forms. • Schedules and time lines. • Meeting minutes and progress reporting. • Conflict and resolution records. • Startup and testing plans and schedule. • Training program." "Commissioning Verification Documents - CORRECT ANSWER • Construction observation reports. • Commissioning issues log. • Test reports from: - Manufacturers - Contractor - Commissioning agent • Final commissioning report." "Final Commissioning Report - CORRECT ANSWER Project name. • Name, address, firm, and telephone number of commissioning authority. • Description of the building: - Size - Location - Use - Construction • Installed systems. • List and description of commissioning tasks. • Commissioning plan. • Complete documents." "Customer Perception - CORRECT ANSWER First impression made within the first 10 - 15 seconds Body Language - 55% Tone of Voice - 38% Words - 7%" "Design Project Management Phases and Tasks - CORRECT ANSWER SoW Site Survey Work Tracking Construction Admin Closeout" "Design Project Management Phases and Tasks - SOW - CORRECT ANSWER Obtain and examine contract and all documents Obtain any missing information Ensure Designer has access to all documents QA & QC - Review codes and standards and errors and ommissions Schedule technical review of design docs with stakeholder" "Design Project Management Phases and Tasks - Site Survey Preparation - CORRECT ANSWER Observe and document project's existing conditions Copy all specs to determine SoW Checklists - issues / risk Management plan Tools/ PPE Contacts - name, #, email" "Project Installation & Implementation - Initial Construction Meeting - CORRECT ANSWER Meeting with entire ICT install team (PM and Team lead) Assign responsibility and review SoW Project implementation reviewed Milestones identified; meeting minutes recorded" "Project Installation & Implementation - Pre-install meeting - CORRECT ANSWER Meeting with cabling team and contractor Review project plan, make adjustments" "Change Control System - CORRECT ANSWER Any change order or add service should be identified" "Risk Management Plan - CORRECT ANSWER Identify risks Mitigation/ contingency in place Impact recorded" "Perform Site Survey - CORRECT ANSWER Site surveys are performed by the PM and contractor(s) and can include owner representatives in order to determine the variables involved to implement the project construction." "Project Types - CORRECT ANSWER New Build Modifications and Upgrades Tenant Improvements Retrofit" "Progress Meetings - CORRECT ANSWER Establish frequency and attend Discuss work progress and risks" "Ordering Materials - CORRECT ANSWER Procure materials as soon as a project is approved Don't forget the consumables Usually ordered under Purchase Order" "Receiveing Materials - CORRECT ANSWER Test/ Inspect materials prior to acceptance Think about the following: storing, securing, disposing, dispensing" "Storing Material Solutions - CORRECT ANSWER On-Site Company Controlled Distribution Center" "Distributing Materials Onsite - CORRECT ANSWER Access determines distribution Full access invites abuse and loss Keep records of materials Distributing area plan" "How frequent should you modify the project schedule? - CORRECT ANSWER Weekly Cabling - daily" "What are the project managers responsibilites with the project schedule? - CORRECT ANSWER Identify risk level Indentify owner dependencies Identify: skill level, manpower, headcount, cert Compare original schedule with completed" "When does project closeout begin? - CORRECT ANSWER At the end of testing and ends at the acceptance of the project" "Project closeout tasks include - CORRECT ANSWER Submittals Documenting device information Patching matrix Punch list Final Invoice Lessons Learned (GC, Owner) Warranties Final Walk Training end users Transmittal" "Submittals include - CORRECT ANSWER Photos Test results Naming conventions As-Builts" "OSP Pre-Site Survey Considerations - CORRECT ANSWER Obtain all documentation Obtain work safety from AHJ Pole Attachment Contact One-Call System to locate existing utilities" "Locating Utilities is the responsibility of the ____________________ - CORRECT ANSWER Private Property Owner" "Private Property Owner can demand that ________________ locates utilities - CORRECT ANSWER Exacavator" "OSP Site Survey - CORRECT ANSWER Mark up print with specific observations Provide second print to mark up pathways Determine best entrance point" "OSP Post Site Survey Tasks - CORRECT ANSWER Prepare issuable documents Prepare cost estimates" "OSP Pre Construction - CORRECT ANSWER Meeting with first responder One call system Private property owner to locate utilities Permits" "OSP Construction Phases - CORRECT ANSWER Track project progress Examine daily field reports As Builts Punch list - onsite contractor Final walkthrough Manage pay requests" "Who is included in the final OSP walkthrough - CORRECT ANSWER General Contractor Client Onsite Contractor" "OSP Post Construction - CORRECT ANSWER Compile and turnover completion package to client (As builts, test results, instruction manuals, warranties, commissioning reports) In house Lessons Learned" "OSP Design Checklist Reference # - CORRECT ANSWER 1 - Title Block 2 - Required Information 3 - Electronic Telecommunication Equipment 4 - Notes 5 - Aerial Environment 6 - Direct Buried Environment 7 - Conduit Envirnoment 8 - Undergorund Envirnoment 9 - Miscellaneous" "OSP Cost Estimating - CORRECT ANSWER Special Equipment - hourly and materials (cranes) Labor - hourly unit Materials - item cost and delivery Restoration - hourly and material/ unit (asphalt, concrete, grass) Permits - fees (designer, inspector, as builts)" "Project Drawing starts with P - CORRECT ANSWER Plumbing" "Project Drawing starts with U - CORRECT ANSWER Utilities" "Project Drawing starts with M - CORRECT ANSWER Mechanical" "Project Drawing starts with A - CORRECT ANSWER Architectural" "Project Drawing starts with FP - CORRECT ANSWER Fire Proofing" "Project Drawing starts with E - CORRECT ANSWER Electrical" "Project Drawing starts with S - CORRECT ANSWER Structural" "Project Drawing starts with T - CORRECT ANSWER Telecommunication, Security, A/V" "Provided by civil, landscape, electrical engineer Includes landscapes, railways, external signage, lighting, utilities - CORRECT ANSWER Project Drawing - Site Drawing" "Building Profile and floor to floor relationship within each building - CORRECT ANSWER Project Drawing - Cross Sections" "Schematic of ICT riser/ horizontal cabling also pathway and spaces - CORRECT ANSWER Project Drawings - One-line/ Riser" "Overhead view showing deminsional relationships with each floor - CORRECT ANSWER Project Drawings - Floor Plans" "AV System Depicts - CORRECT ANSWER Audio flow Video flow Remote control system connection Simplified line drawings" "National Computer Aided Design Standard Purpose - CORRECT ANSWER Allow consistent and streamlined communications among design / construction teams" "AIA produced - CORRECT ANSWER Computer Aided Design guidelines" "Construction Specifications Institute produced - CORRECT ANSWER Uniform Drawing System" "National Institute of Building Science produced Admin and Development of - CORRECT ANSWER National Computer Standard" "Tri-Service (armed forces) publishes - CORRECT ANSWER Tri-Service Plotting Guidelines." "Components of the National Computer Aided Design Standard - CORRECT ANSWER US NCS report UDS Modules AIA CAD Layer Guidelines Plotting Guidelines (256 color identification numbers)" "Goal of the National Computer Aided Design Standard - CORRECT ANSWER Voluntary adoption of standard to streamline and simplify the exchange of building design and construction data throughout the life of the facility" "Uniform Drawing System Modules - CORRECT ANSWER Drafting Set Organization Sheet Organization Schedules Drafting Conventions Terms and Abbreviations Symbols Notations Code Conventions" "Drafting Set Organization - CORRECT ANSWER Set content/ order and sheet ID" "Sheet Organization - CORRECT ANSWER Format sheets, drawing title block, system location" "Schedules - CORRECT ANSWER Consistent format/ term/ content schedules" "Drafting Conventions - CORRECT ANSWER Standard conventing in draw" "Terms and Abbreviations - CORRECT ANSWER Used in Construction Documents and specifications. spelling, terms, notes" "Symbols - CORRECT ANSWER Common symbols/ classifications/ masterformat numbers" "Notations - CORRECT ANSWER Guidelines for notation class, use of notes" "Code Conventions - CORRECT ANSWER Locates codes, tool to expedite code review" "AIA CAD Layer Guidelines - CORRECT ANSWER Introduction - Overview/ History/ Highlights Layer Name Format - Concept/ Guidelines Layer List - Guidelines for all 23 Layers Commentary ISO/ NCS" "Hierarchy of Layer Name Data Fields - CORRECT ANSWER Desipline Designator Major Group 2 Minor Group Status" "Symbol Types of National Computer Aided Design Standard - CORRECT ANSWER Identity Line Reference Material Template Text" "Identity - CORRECT ANSWER Individual object used in the M & E Drawings. Symbolize ojects, scale independent" "Line - CORRECT ANSWER Continuous objects, (single or double line) Scale Independent" "Reference - CORRECT ANSWER Refer to another reading Scale independent" "Template - CORRECT ANSWER Resemble actual objects Scale Dependent" "Material - CORRECT ANSWER Graphically locate objects Can be scale independent and dependent" "Text - CORRECT ANSWER Graphically indicate word found on a keyboard" "Construction Specifications use standard to jointly produce CSI and CSC and have three parts - CORRECT ANSWER General Products Execution" "Combining ___ and VIS/ GLS end user is able to track what was installed/ who/ when. Also include attachments - CORRECT ANSWER Work Breakdown Stucture" "Construction Specification: Masterformat uses _ digit to represent _ levels. _ additional levels provided - CORRECT ANSWER 6, 3, 2" "_____ level of masterformat is reserved for assignment - CORRECT ANSWER fourth" "_____level of masterformat is reserved for user definition - CORRECT ANSWER fifth" "Closeout Submittals - CORRECT ANSWER As Builts Network Traffic Warranty and License Operantions and Maintenance Commissioning Plan Patching Matrix Photographs" "Project Log Contents - CORRECT ANSWER Date & Time First time reporting isue Resolution Date Individuals Involved Description of Issue Description of Resolution" "QA Plan - CORRECT ANSWER Ensures integrity of documentation/ materials and labor" "QA Plan Contents - CORRECT ANSWER Client sign offs Field test reports Inspection reports Photographic records Certificates and calibration" "Contents of the Safety Plan - CORRECT ANSWER Training and meeting attendance logs Training certificates forms Safety topics addressed (tool box talk) Incident reports Photographic records Investigative documentation Workplace hazard assessment form" "Content of the RFI Form - CORRECT ANSWER Date & Time Description of request Receiver Sender" "Information to be Documented in the RFI - CORRECT ANSWER date and time response it is received and content of response" "Contents of Submittals - CORRECT ANSWER • Certificates of insurance. • Surety Bonds. • Lists of subcontractors. • Verification of subcontractor qualifications • Schedules of activities. • Network traffic studies. • Shop drawings. • Product data. • Samples. • Test reports. • Technical and user manuals. • Project photographs. • As-built documents." "Submittals and their status are tracked through either: - CORRECT ANSWER • Contract documents requirements listing. • Requirements tracking matrix." "Change Order Contents - CORRECT ANSWER • Date and time submitted. • Detailed description of change request. • Requestor's name. • Written authorization to proceed. • Date and time approval received." "When submiting a change order keep the ________ and provide ______ to the customer - CORRECT ANSWER Original, Copies" "Acceptance Plan - CORRECT ANSWER Outlines the tasks, tools, staff, and skills necessary to test and document the successful completion of a project." "Contents of Acceptance Plan - CORRECT ANSWER • Date and time of test. • Testing technicians. • Testing witnesses. • Equipment used: - Make and model. - Serial number. - Equipment calibration dates. • Test documentation. • Date submitted. • Date approved." "Test Documentation - CORRECT ANSWER May be required between cabling install team and manufacturer warranty" "Testing requirements should be discussed with owner or contractor when? - CORRECT ANSWER before work begins" "Where do you submit Test Equipment Calibration Reports to? - CORRECT ANSWER Included in test document" "Punch List Log Contents - CORRECT ANSWER • Walk-through punch list. • Participants. • Time and date. • Record of completion. • Client acceptance." "As Built Drawing Contents - CORRECT ANSWER Pathways Cable Telecommunication Spaces Work Area Outlets" "_______ _______ _______A detailed, time sensitive study of the volume of flow of information (voice, data, video) over a network system. This document will allow the client to assess network bandwidth usage. - CORRECT ANSWER Network Traffic Studies" "Warranty and License Documentation - CORRECT ANSWER • An installation warranty. • Vendor/manufacturer performance warranty. - Extended equipment warranty. • Licensing agreements." "Operations and Maintenance (O&M) Documentation - CORRECT ANSWER title of the project and the names and contact information for the architect or engineer, ICT systems designer, and ICT systems contractor" "A _____________________ outlines the processes required to certify and deliver a complete and functioning system to the client. - CORRECT ANSWER commissioning plan" "A commissioning plan should document: - CORRECT ANSWER • Administration: - Labeling of all components. - O&M documentation. • Cleaning. • Testing, adjusting, and settings. • Training client personnel. • Warranty time period and licensing." "The ________ ______ is a detailed connection schematic plan to facilitate connecting active components to the infrastructure. - CORRECT ANSWER patching matrix" "Patching Matrix Contents - CORRECT ANSWER • Horizontal and backbone cable ports. • Patch cable. • Equipment cord. • Wire cross connect. • Optical fiber jumper. • Coaxial jumpers." "___________ are used to visually document critical components at completion of installation. - CORRECT ANSWER Photographs" "Required Photographs - CORRECT ANSWER • Firestop locations. • Bonding (grounding). • Hidden structural items. • Initial rack completion. • Life safety elements. • Installation issues." "The T series drawings include: - CORRECT ANSWER • T0—Campus or site plans: Exterior pathways and interbuilding systems. • T1—Layout of complete building per floor: Serving zone boundaries, backbone distribution systems, and horizontal pathways. • T2—Serving zones: Work area outlet locations and cable IDs. • T3—Communication ERs: Plan views, tech and architectural, electrical, mechanical, and plumbing, racks and walls, and elevations. • T4—Typical detail drawings: Faceplate labeling, firestopping, Americans with Disabilities Act Accessibility Guidelines, safety, and Department of Transportation. • T5—Schedules (cabling and equipment spreadsheets) for cutovers." “Design and implementation/installation - CORRECT ANSWER Telecommunications project management (TPM) typically consists of two distinct processes:" "Design PM Tasks - CORRECT ANSWER Review expression of interest for client Perform a user needs analysis Perform site surveys and meet with client Generate preliminary design submittals Respond to/incorporate client comments Prepare final bid documents/RFP and engineer's cost estimate Issue final RFP package to client Client makes RFP available to potential bidders" "ICT Professional's Role is Affected By: - CORRECT ANSWER Current & future technology Availability of resources Complex equipment Advanced tools Constant refinement of standards International, National, Regional and Local Codes Intricate and evolvoing designs" "Phases of a Project - CORRECT ANSWER Design Bidding Construction Post-Construction" "Human Resource Management - CORRECT ANSWER Personnel issues, engaging the right people to do the job, (trained, equipped, motivated) Project Safety" "Scope Management - CORRECT ANSWER Development of a scope statement, approved by client and compay Scope statement defines type/ amount/ limits of the work to be performed Scope is the fence around the project" "Integration Management - CORRECT ANSWER Breaks up multiple small projects to one big project One big project broken down to multiple small projects Integration of subteams into project organization with integrated plan" "Developing a Project Plan by Answering Questions - CORRECT ANSWER Lessons Learned from previous projects What needs done (SOW) How will accidents be prevented (Safety Plan) Who will affect or be affected (Stakeholder MGMT) Who should participate in project plan (OBS) Who performs each task (WBS) When is each task performed (PERT, CPM, Gantt) What is the Project Budget (EVM) How will the quality be checked (Quality Plan) How will risks be assessed (Risk plan) How will communication be tracked (Comm MGMT)" "Parts of the RFP - CORRECT ANSWER Cover Letter Executive Summary Background Description of Solution Concept Drawing Projected Pricing Business References" "Code of Silence - CORRECT ANSWER An oath by a solicitor, or other employee, not to disclose any information in regards to the RFP" "Professional Engineer - CORRECT ANSWER A licensed design professional, recognized by a state or local authority, who focuses on the design of a specific system or requirement (e.g., civil, structural, mechanical, electrical). Many members of an engineering firm are ICT professionals who are supervised by a PE." "Consultant - CORRECT ANSWER A design professional, recognized by an industry or industry association, who focuses on the design of a specific system or requirement that does not require a PE designation." "Construction Team Members - CORRECT ANSWER Construction Manager Construction Manager at Risk (CMAR) General Contractor Contractors/ Subcontractor" "Request for Quotation (RFQ) - CORRECT ANSWER A type of procurement document used to request price quotations from prospective sellers of common or standard products or services. Sometimes used in place of request for proposal and, in some application areas, it may have a narrower or more specific meaning." "Design-Bid-Build (DBB) - CORRECT ANSWER Owner contracts with separate design and construction team for a project. 1). Design - Design team works directly for Owner 2). Bid - Owner solicits docs for bid by contractor, review and award contract 3). Build - Construction Design team oversees construction" "Required Forms in Construction Admin - CORRECT ANSWER Notice to proceed Meeting Minutes Request for Information Proposal Request Field Order Change Order Change Order Request Punch List" "Notice to Proceed - CORRECT ANSWER The owner authorizes the contractor to begin work on a project on a particular day or as soon as possible. This notice is linked to the duration of the project." "Shop Drawings most often provide - CORRECT ANSWER Specific, scaled detail of products to be used and installation methods" "Manufacturer Product Data Sheets - CORRECT ANSWER Used for the documentation of specific equipment or products provided by the job" "Manufacturer Product Data Sheets include: - CORRECT ANSWER Product Name, Spec section and document complete compliance with performance spec" "Activities of Post Construction Include: - CORRECT ANSWER Cutover (As soon as construction completed) Training owner personnel on use and adjustment Warranty inspection Operations and Maintenance begin before Post construction ends As Builts incorporated into CAFM Final Payments anf release of retainage" "Contractor's Role During Post Construction - CORRECT ANSWER Finalizing punch list Complete any remaining work" "Elements of Design - CORRECT ANSWER Specifications Drawing - Location of work, drawn to scale, grouped by dicipline Cost Estimates - includes all costs associated with installation" "What are the types of Specifications - CORRECT ANSWER Performance - Results Driven, contractors choose Propriety - Specs call out brands and models Descriptive - Exact Properties and Installation Reference - Standard Requirements" "SoW Must Include: - CORRECT ANSWER What needs to be performed? Who is responsible for performing the work? Where the work will be performed? When the work will be performed? How the contract performance will be determined?" "Three Types of SoW - CORRECT ANSWER Performance Procurement Combination of the two" "Outlining the SoW - CORRECT ANSWER Outline the entire SoW; Develop outline to: *Allow full attention to technical *Aid achieving continuity *Help guard against ommission *Eliminate Redundant materials and work" "What is the PM's main objective in developing a SoW - CORRECT ANSWER Developing a SoW that is: Logical and Readable Emphasizes most important elements Conveys exactly what is required" "How do you assess a risk - CORRECT ANSWER Analysis: Probability/ Impact Identify: What, when, how can go wrong Mitigation :Tolerance/ Contingeny" "Systematically identify risks by - CORRECT ANSWER Lessons Learned Previous data Brainstorming / SWOT chart Cause and Effect Diagram" "Risk Identification Process - CORRECT ANSWER Should be done with as many key individuals as possible" "Risk information is derived from - CORRECT ANSWER Analysis of high level deliverables Analysis of WBS and Network Diagram Analysis of Change Request Project Team Input Stakeholders Input" "Developing an Organizational Breakdown Structure (OBS) - CORRECT ANSWER Identify people and organizations needed to complete the project Shows responsibility for other team members, let's everyone know their role and includes phone#, email, clients team" "Work Breakdown Structure - CORRECT ANSWER Must cover projects end product and: Planning the project Implementing the project Closing out the project Diagrammed as tree or outline structure (Should be very specific)" "Four Versions of the Schedule Using the PERT Formula - CORRECT ANSWER Optimistic View Most Likely View Pessimistic View PERT View" "Planned Value (PV) - CORRECT ANSWER The authorized budget assigned to scheduled work. Formerly known as BCWS The total value for the project is Budget @ Completion" "Earned Value (EV) - CORRECT ANSWER The measure of work performed" "Actual Costs (AC) - CORRECT ANSWER Amount of money it took to accomplish the work that was completed. Goal should be to = PV" "To Complete Performance Index (TCPI) - CORRECT ANSWER = (BAC - EV) / (BAC - AC) CPI needed to meet original budget Good < 1 > Bad" "Variance at Completion (VAC) - CORRECT ANSWER A projection of the amount of budget deficit or surplus, expressed as the difference between the budget at completion and the estimate at completion. = BAC - EAC" "Earned Value Management (EVM) - CORRECT ANSWER A project performance measurement technique that integrates scope, time, and cost data Line graph illustrating PV, AC, EV" "Develop Communication Plan - CORRECT ANSWER Project team should develop communication as part of the overall project plan Amount of time spent on planning varies depending size, complexity and risk" "Contents of Communication Plan - CORRECT ANSWER Should address protocols of status, change order, completion reports via email, whiteboard or meetings" "Daily activities should be logged in a __________ and includes a ________ look ahead, produced every week - CORRECT ANSWER diary form , 2-3 week" "At the initial stage of construction the GC typically holds two meetings - CORRECT ANSWER 1) With Owner and Design Team 2) Field Personnel and subcontractor" "Phases of Commissioning Process - CORRECT ANSWER Program Design Construction Acceptance Post-Acceptance" "Commissioning Program Phase - CORRECT ANSWER Establish the design's intent Identify team and system to be commissioned Develop commissioning log Most important step" "Objectives of the design phase during commissioning include: - CORRECT ANSWER Architectural review of the building Review of the IT and Facilities System Execution of needs assessment Submission of design intent documentation Review SoW for all participants and contractors Review systems for maintainability" "Commissioning Construction Phase - CORRECT ANSWER Commissioning authority monitors the progress to ensure design's intent" "Objectives of the construction phase during commissioning include: - CORRECT ANSWER Performance of milestone monitoring Completion of prefunctional testing as required Submission of field inspection and progress reports Monitoring of the change order process Documentation and approval of any mod to the design's intent" "Objectives of post-acceptance during commissioning include: - CORRECT ANSWER Establishment of Operations & Maintainance Document storage and modifications to documents Personnel Training Establishment of MACD procedures Implementation of change control procedures and policies" "Types of New Commissioning - CORRECT ANSWER Continuous Milestone Acceptance Network" "Design Project Management Phases and Tasks - Site Survey Steps - CORRECT ANSWER • Evaluate work environment considerations. • Interface with the client and contractors as needed. • Ascertain hours of operation • Determine cabling pathway • Define any additional support required • Confirm location of telecommunications spaces • Determine the location of work area outlets" "Design Project Management Phases and Tasks - Work Tracking - CORRECT ANSWER Receive and review any design update from the client Perform on site survey to add addendum where necessary" "Design Project Management Phases and Tasks - Construction Admin - CORRECT ANSWER QC Process during constuction/ installation/ implementation to ensure compliance Punch list" "Design Project Management Phases and Tasks - Project Closeout - CORRECT ANSWER Obtain any red line (as builts) Record drawings project closeout package Lessons Learned Debrief"

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Institution
BICSI - RTPM
Module
BICSI - RTPM











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Institution
BICSI - RTPM
Module
BICSI - RTPM

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Uploaded on
March 26, 2025
Number of pages
33
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

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BICSI RTPM (STUDY FOR TELECOMMUNICATION PROJECT MANAGER)
EXAM QUESTIONS WITH ANSWERS 2024.

"Implementation of TPM Project Flowchart - CORRECT ANSWER Review client RFP
Perform Site Survey
Organize and Submit Bid Questions
Organize and Submit Final Proposal
Client Awards Contract NTP
Contractor Mobilizes
Project Implementation"

"Project - CORRECT ANSWER Temporary endevour that has a definite beginning and end,
whose end result is the delivery of a product or service. Projects are governed by limits
(constraints)."

"Project Constraints - CORRECT ANSWER Time, Cost, Quality, Resources, Risks, Safety,
Technology, Stakeholders, Environment"

"Project Stakeholders - CORRECT ANSWER Sponsor
Portfolio Manager
Client
Sellers
Business Partner
Operations Manager
Functional Manager
Project Manager
Program Manager"

"Project Team Members - CORRECT ANSWER Manufacturer
Engineer
Government / Regulatory
Supplier
Vendor
Admin/ Clerical
Supervisor
Other Trades
Consultant
Coworker
Customer"



2

,"PM Tools - CORRECT ANSWER Program Evaluation Review Technique (PERT)
Gantt - Schedule of activity, bar chart
Critical Path Management
Earned Value Management"

"TPM Steps - CORRECT ANSWER Developing a Plan
Implementing the Plan
Managing/ Tracking the Plan
Closeout the Project"

"TPM Knowledge Areas - CORRECT ANSWER Integration
Scope
Time
Cost
Quality
Human Resources
Communications
Risks
Procurement
Stakeholders"



"Time Management - CORRECT ANSWER Time estimate and schedules
Integration of time schedules from various subteams and calculation of the critical path of
events on the project"

"Cost Management - CORRECT ANSWER Cost estimate and project budget"

"Quality Management - CORRECT ANSWER Detailed review of the design documentation
throughout the project
If ICT completes build, include test results and workmanship
Client value Items"

"Communications Management - CORRECT ANSWER Scheduled meetings and the use of
electronic media
War room - to post schedule and project results on a whiteboard"




2

,"Risk Management - CORRECT ANSWER Injury
Professional damage
Scheduling conflicts
Errors & omissions
Cost risks"

"When should the risk management plan be completed? - CORRECT ANSWER Before a
company submits a proposal"

"Stakeholder Management - CORRECT ANSWER Identify all internal/ external stakeholders"

"Whose job is it to integrate and mitigate the influence and interests of each stakeholder -
CORRECT ANSWER Project Manager"

"Procurement Management - CORRECT ANSWER Procurement of resources outside of the
team, (materials & subcontractors)"

"Client Needs Assessment - CORRECT ANSWER Starts with a meeting with the client to
evaluate their needs"

"ICT Professional must understand: - CORRECT ANSWER Industry, Business, Technology and
Strategic plans"

"ICT Professional should understand: - CORRECT ANSWER Strengths/ Weaknesses
Vertical Market
Unique Requirements"



"Lessons Learned Questions - CORRECT ANSWER What went right/ wrong
What produced best results
What processes can be improved
Did we learn anything"

"Corrective Action Plan - CORRECT ANSWER Should be developed for the purpose of
continuous quality"

"Request for Proposal (RFP) - CORRECT ANSWER Invitation for a contractor to submit
proposal for a service"



2

, "What dictates scope but leaves the decisions to the firm? - CORRECT ANSWER RFP"

"It is advisable for the project manager to send the 90% draft of the RFP to the: - CORRECT
ANSWER Project Manager's Legal Team"


"Violating the Code of Silence: - CORRECT ANSWER will automatically disqualify the
proposal and the company could be further penalized in future RFP submittals"

"Design Team Members - CORRECT ANSWER Owner
Architect
Professional Engineer
Consultant"

"Owner - CORRECT ANSWER Defines requirements, provides approval @ each design
phase"

"Architect - CORRECT ANSWER Lead design professional, hired by the owner"

"Who usually hires professional engineers and consultants? - CORRECT ANSWER Architect"



"Construction Manager - CORRECT ANSWER Hired by Owner to assist in the management of
a bid"

"Construction Managers can also be - CORRECT ANSWER General Contractors"

"CMAR - CORRECT ANSWER CM but acts as the consultant to the owner, or as GC during
construction
Usually the low bidder"

"General Contractor - CORRECT ANSWER Hired by owner to complete work"

"Contractor/ Subcontractor - CORRECT ANSWER Hired by owner or general contractor to
complete a portion of work"

"Design Phases - CORRECT ANSWER Schematic Design
Design Development



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