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Uitgewerkte opdracht voor optimaliseren van de dienstverlening! Cijfer8

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Institution: Hogeschool InHolland (InHolland)
Study: Business Studies
Module: OE710: Optimalisering Kwaliteit Van Dienstverlening

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Uploaded on: June 8, 2022
Number of pages: 19
Written in: 2021/2022
Type: Essay
Professor(s): Unknown
Grade: 8-9

Subjects

marketing
business studies
jaar 3
oe710
ar marketing
haarlem
optimaliseren van de dienstverlening
inholland

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,Titelpagina

Opleiding: Bachelor Business Studies, Bedrijfseconomie en Accountancy
Opdrachtgever: Hogeschool Inholland Haarlem
Begeleiding: Grimmelius, Henk
Student: Maxine Voorneveld
Studentnummer: 647855

Ingeleverd op: 16-05-22
Gemaakt in: Mei
Jaar: 2022
Klas: HABSVT3A

2

, Inhoudsopgave
Opdracht 1. Onderzoek.................................................................................................................................. 4

Opdracht 2. Vragenlijst.................................................................................................................................. 6

Opgave 3. Usabilityonderzoek...................................................................................................................... 10

Opgave 4. SPSS............................................................................................................................................ 13

Literatuurlijst............................................................................................................................................... 19

3

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Uitgewerkte opdracht voor optimaliseren van de dienstverlening! Cijfer8

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