Level3 business BTEC National Diploma in Business
Unit 33: The Impact of Communications Technology on Business
Name: Aiman Ume
Data: 28/09/2020
D1- Justified recommendations as to how a selected business organization
and an individual could improve their preparation for the growing use of
internet by business Organizations.
Apple was founded in 1976 as a computer. However, in the past decade the company has
expanded into much more than a computer company and has become one of the most popular
brands in the world. In 2007, Apple launched their first iPhone, the start of the company’s global
success. As competitive pressure is always acting upon this business, Apple must always be
marketing their products and creating future technologies to help increase their online success
even further.
24/7 Presence
One of Apple's main benefits is that Apple can fulfill their needs online and serve their customers
more efficiently, as the customers can access the 24/7 online platform and apple store that is
reliable and satisfies their customers' needs and consistency. The websites will give consumers all
the information they need, and the latest items are offered; it also saves people costs of traveling
with day and night in mind.
Communication
It allows apple to communicate with their customers in a variety of ways in order to produce a
business to customer relationship by using e-business such as using their online social media
platforms, this attracts, customers who have pros or cons about Apple to be able to express their
views and on which Apple are able to access and improve on services that customers are
unsatisfied with, and also by apple showing customers that they are listening to them by replying
back to customer suggestions and feedbacks and making these changes then customers feel as
through Apply actually.
Flexibility of location
with an online platform, finding and purchasing Apple products from customers is easy. Apple can
also save money and energy by having an online location, because instead of having a shop in all
countries in every location that does not cost effectively, needs time and time to harness the shops
for a lot of work and money, Apple can also save time and money with an Internet portal. In
addition, it is possible to retain the same customer but with far less effort.
Keeping it simple
One of the things that make apple great it that apple makes everything simple like it has one
product: in this case the iPhone. It minimizes the decision-making process for the consumer by
making things simple. With many other carriers and their stores, have to have as many as 25
different models of phones available. That makes it hard for his staff to be really knowledgeable
about all of them all of the time, and their customers just have too many options to choose from.
This makes it harder for the customer and the staff to pick the correct phone to choose from and
that is not a problem with apple that one of the major reason customers choose apple than any
other.
Unit 33: The Impact of Communications Technology on Business
Name: Aiman Ume
Data: 28/09/2020
D1- Justified recommendations as to how a selected business organization
and an individual could improve their preparation for the growing use of
internet by business Organizations.
Apple was founded in 1976 as a computer. However, in the past decade the company has
expanded into much more than a computer company and has become one of the most popular
brands in the world. In 2007, Apple launched their first iPhone, the start of the company’s global
success. As competitive pressure is always acting upon this business, Apple must always be
marketing their products and creating future technologies to help increase their online success
even further.
24/7 Presence
One of Apple's main benefits is that Apple can fulfill their needs online and serve their customers
more efficiently, as the customers can access the 24/7 online platform and apple store that is
reliable and satisfies their customers' needs and consistency. The websites will give consumers all
the information they need, and the latest items are offered; it also saves people costs of traveling
with day and night in mind.
Communication
It allows apple to communicate with their customers in a variety of ways in order to produce a
business to customer relationship by using e-business such as using their online social media
platforms, this attracts, customers who have pros or cons about Apple to be able to express their
views and on which Apple are able to access and improve on services that customers are
unsatisfied with, and also by apple showing customers that they are listening to them by replying
back to customer suggestions and feedbacks and making these changes then customers feel as
through Apply actually.
Flexibility of location
with an online platform, finding and purchasing Apple products from customers is easy. Apple can
also save money and energy by having an online location, because instead of having a shop in all
countries in every location that does not cost effectively, needs time and time to harness the shops
for a lot of work and money, Apple can also save time and money with an Internet portal. In
addition, it is possible to retain the same customer but with far less effort.
Keeping it simple
One of the things that make apple great it that apple makes everything simple like it has one
product: in this case the iPhone. It minimizes the decision-making process for the consumer by
making things simple. With many other carriers and their stores, have to have as many as 25
different models of phones available. That makes it hard for his staff to be really knowledgeable
about all of them all of the time, and their customers just have too many options to choose from.
This makes it harder for the customer and the staff to pick the correct phone to choose from and
that is not a problem with apple that one of the major reason customers choose apple than any
other.
