Kenocia Fernandes
244890
Unit 15: P8, P9, P10, M2, D1.
Rita Rosemont-Hachani
Passenger Terminal Management within the
Aviation Industry
P8 Discuss the process of auditing and measuring
current facilities and services.
P9 Explain the importance of demand forecasting
demand forecasting.
P8 Discuss the process of auditing and measuring
current facilities and services.
What is an audit?
Auditing is the inspection of an organisations accounts, typically by
an independent body. There are standardised procedures carried
out by trained health and safety professionals to investigate, review,
or assess the effectiveness, reliability, and efficiency of measures,
as well as to establish plans for corrective action. During the
planning portion of the audit, the auditor notifies the client of the
audit, discusses the scope and objectives of the examination in a
formal meeting with organization management, gathers information
on important processes, evaluates existing controls, and plans the
remaining audit steps. The process of auditing is where information
is being gathered from all levels of the organisation, giving a well-
informed performance evaluation.
The auditors can be:
Internal- Within the organisation.
External- Outside the organisation
The results from the safety auditing present evidence of the
performance and the general condition of the organization’s SMS.
The importance of an audit is:
-To establish current facilities and services available.
-Check current size of areas.
-To distinguish between circulation spaces, seating areas
and staff areas.
, Kenocia Fernandes
244890
Unit 15: P8, P9, P10, M2, D1.
Rita Rosemont-Hachani
-This review will then provide essential background
information for the development of forecasts and facility
requirements.
Facilities at the airport in landside and airside are as follows:
Landside
Airside
Check-in
Apron
Security Duty
free
Toilets
Waiting area
Outlets
Toilets
Catering Play
area
Waiting area
Lounges
Disable facilities
Public transport facilities
The AUDIT REPORT should be a fair presentation of the safety audit's
findings. Audits that limit observations to regulatory non-compliance
are of limited benefit because they do not allow the audited
company to take corrective measures.
The following are the key principles to follow when writing an audit
report:
Consistency of observations and recommendations.
Conclusions substantiated with references.
Observations and recommendations stated clearly and
concisely.
Avoidance of generalities and vague observations.
Objectivity of observations.
Avoidance of criticism of individuals or positions.
Regulatory safety audits are audits performed by a safety regulatory
authority that can take a broad view of the audited organization's
safety management procedures. That includes:
244890
Unit 15: P8, P9, P10, M2, D1.
Rita Rosemont-Hachani
Passenger Terminal Management within the
Aviation Industry
P8 Discuss the process of auditing and measuring
current facilities and services.
P9 Explain the importance of demand forecasting
demand forecasting.
P8 Discuss the process of auditing and measuring
current facilities and services.
What is an audit?
Auditing is the inspection of an organisations accounts, typically by
an independent body. There are standardised procedures carried
out by trained health and safety professionals to investigate, review,
or assess the effectiveness, reliability, and efficiency of measures,
as well as to establish plans for corrective action. During the
planning portion of the audit, the auditor notifies the client of the
audit, discusses the scope and objectives of the examination in a
formal meeting with organization management, gathers information
on important processes, evaluates existing controls, and plans the
remaining audit steps. The process of auditing is where information
is being gathered from all levels of the organisation, giving a well-
informed performance evaluation.
The auditors can be:
Internal- Within the organisation.
External- Outside the organisation
The results from the safety auditing present evidence of the
performance and the general condition of the organization’s SMS.
The importance of an audit is:
-To establish current facilities and services available.
-Check current size of areas.
-To distinguish between circulation spaces, seating areas
and staff areas.
, Kenocia Fernandes
244890
Unit 15: P8, P9, P10, M2, D1.
Rita Rosemont-Hachani
-This review will then provide essential background
information for the development of forecasts and facility
requirements.
Facilities at the airport in landside and airside are as follows:
Landside
Airside
Check-in
Apron
Security Duty
free
Toilets
Waiting area
Outlets
Toilets
Catering Play
area
Waiting area
Lounges
Disable facilities
Public transport facilities
The AUDIT REPORT should be a fair presentation of the safety audit's
findings. Audits that limit observations to regulatory non-compliance
are of limited benefit because they do not allow the audited
company to take corrective measures.
The following are the key principles to follow when writing an audit
report:
Consistency of observations and recommendations.
Conclusions substantiated with references.
Observations and recommendations stated clearly and
concisely.
Avoidance of generalities and vague observations.
Objectivity of observations.
Avoidance of criticism of individuals or positions.
Regulatory safety audits are audits performed by a safety regulatory
authority that can take a broad view of the audited organization's
safety management procedures. That includes:
