Certified Medical Administrative Assistant (CMAA) -
Challenges from the NHA Official Study Guide 3.0
Questions with Correct Answers 2026 Rated A+
Which of the following is a responsibility of being a CMAA?
A. Diagnosing
B. Treating
C. Providing patient education
D. Managing medication - CORRECT ANSWER -C is correct.
CMAA's job responsibilities include providing patient education and coaching.
Which of the following would be included as a PCMH health care team member?
A. Coder
B. Pharmacist
C. Billing specialist
D. Third-party payer - CORRECT ANSWER -B is correct.
PCMH team can include a primary care provider (physician, physician assistant, and/or nurse
practitioners), registered nurse (RN), licensed practical nurses (LPN), certified clinical medical
assistants (CCMA), pharmacists, medical specialist as needed, and certified medical
administrative assistant (CMAA).
Which of the following is a focus of delivery models in health care?
A. Preventive care
B. Auditing
C. Third-party billing
D. Trend forecasting - CORRECT ANSWER -A is correct.
,The delivery model can optimize and focus on access, managing chronic conditions, and
preventive care.
Describe a PCMH health care team. - CORRECT ANSWER -PCMH health care team blends
multidisciplinary skills and several professional's insights on each patient's overall health.
Role: Decreases costs and provides proactive preventive care
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -5. Patient Centered Medical Home
decreases costs and provides proactive preventive care.
Role: Gives quality care to Medicare patients
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -1. Accountable Care Organizations give
quality care to Medicare patients.
Role: Provides postpartum care to new parents at home
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
,5. Patient Centered Medical Home - CORRECT ANSWER -2. Home Health Care provides
postpartum care to new parents at home.
Role: Provides support for patients who are terminally ill
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -3. Hospice provides support for
patients who are terminally ill.
Role: Reaches patients in rural areas or those without access to health care services
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -4. Mobile Health Units reach patients in
rural areas or those without access to health care services.
Role: Transmits medication refills
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -1. CCMA will transmit medication refills (based on
scope of practice).
Role: Fills medication orders
, 1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -2. Pharmacist will fill the medication orders.
Role: Takes message for medication requests
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -3. CMAA will take messages for medication requests
or refills.
Role: Writes medication orders
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -4. Physician Assistant will write the medication
orders.
Which of the following is a benefit of web-based software for health records?
A. Increased revenues
B. Decreased need for communicating
C. Ease of growth
D. Capability of adding more patients - CORRECT ANSWER -C is correct.
Web-based software makes updating easier, gives opportunities for ease of growth, and
increases the potential for effectively communicating.
Challenges from the NHA Official Study Guide 3.0
Questions with Correct Answers 2026 Rated A+
Which of the following is a responsibility of being a CMAA?
A. Diagnosing
B. Treating
C. Providing patient education
D. Managing medication - CORRECT ANSWER -C is correct.
CMAA's job responsibilities include providing patient education and coaching.
Which of the following would be included as a PCMH health care team member?
A. Coder
B. Pharmacist
C. Billing specialist
D. Third-party payer - CORRECT ANSWER -B is correct.
PCMH team can include a primary care provider (physician, physician assistant, and/or nurse
practitioners), registered nurse (RN), licensed practical nurses (LPN), certified clinical medical
assistants (CCMA), pharmacists, medical specialist as needed, and certified medical
administrative assistant (CMAA).
Which of the following is a focus of delivery models in health care?
A. Preventive care
B. Auditing
C. Third-party billing
D. Trend forecasting - CORRECT ANSWER -A is correct.
,The delivery model can optimize and focus on access, managing chronic conditions, and
preventive care.
Describe a PCMH health care team. - CORRECT ANSWER -PCMH health care team blends
multidisciplinary skills and several professional's insights on each patient's overall health.
Role: Decreases costs and provides proactive preventive care
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -5. Patient Centered Medical Home
decreases costs and provides proactive preventive care.
Role: Gives quality care to Medicare patients
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -1. Accountable Care Organizations give
quality care to Medicare patients.
Role: Provides postpartum care to new parents at home
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
,5. Patient Centered Medical Home - CORRECT ANSWER -2. Home Health Care provides
postpartum care to new parents at home.
Role: Provides support for patients who are terminally ill
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -3. Hospice provides support for
patients who are terminally ill.
Role: Reaches patients in rural areas or those without access to health care services
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home - CORRECT ANSWER -4. Mobile Health Units reach patients in
rural areas or those without access to health care services.
Role: Transmits medication refills
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -1. CCMA will transmit medication refills (based on
scope of practice).
Role: Fills medication orders
, 1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -2. Pharmacist will fill the medication orders.
Role: Takes message for medication requests
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -3. CMAA will take messages for medication requests
or refills.
Role: Writes medication orders
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant - CORRECT ANSWER -4. Physician Assistant will write the medication
orders.
Which of the following is a benefit of web-based software for health records?
A. Increased revenues
B. Decreased need for communicating
C. Ease of growth
D. Capability of adding more patients - CORRECT ANSWER -C is correct.
Web-based software makes updating easier, gives opportunities for ease of growth, and
increases the potential for effectively communicating.
