20th Edition
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TEST BANK
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Louis E. Boone
David L. Kurtz
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Daniel Pfaltzgraf
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Comprehensive Test Bank for Instructors
and Students
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© Louis E. Boone, David L. Kurtz & Daniel Pfaltzgraf. All rights reserved. Reproduction or
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distribution without permission is prohibited.
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© Successbytes 2026
, Test Bank for Contemporary Business (20th Edition)
Louis E. Boone, David L. Kurtz & Daniel Pfaltzgraf
UNIT 1: THE BUSINESS ENVIRONMENT
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1. The Changing Face of Business
2. Economic Challenges Facing Business Today
3. International Business and Competing in World Markets
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4. Business Ethics and Social Responsibility
UNIT 2: OWNERSHIP AND ENTREPRENEURSHIP
5. Small Business and the Legal Forms of Business Ownership
6. Entrepreneurship and Starting a Business
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UNIT 3: MANAGEMENT AND ORGANIZATIONAL OPERATIONS
7. Management, Leadership, and the Internal Organization
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8. Human Resource Management: From Recruitment to Labor Relations
9. Top Performance through Empowerment, Teamwork, and Communication
UNIT 4: OPERATIONS, TECHNOLOGY, AND INFORMATION
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10. Production and Operations Management
11. Using Technology to Manage Information
UNIT 5: MARKETING AND E-COMMERCE
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12. Customer-Driven Marketing
13. Product and Distribution Strategies
14. Promotion and Pricing Strategies
15. Trends in E-Commerce
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UNIT 6: ACCOUNTING AND FINANCE
16. Understanding Accounting and Financial Statements
17. The Financial System and Investing
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18. Financial Management
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© Successbytes 2026
, Test Bank to accompany Boone, Contemporary Business, 20th Edition
Package Title: Chapter 1, Testbank
Course Title: Boone, Contemporary Business, 20th Edition
Chapter Number: 1
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Question type: Multiple Choice
1) _____ are businesslike establishments that have primary objectives other than returning profits
to their owners.
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a) Entrepreneurs
b) Strategic alliances
c) Brands
d) Not-for-profit organizations
Answer: d) Not-for-profit organizations
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Difficulty: Easy
Learning Objective: LO 1.1 Define business.
Section Reference: 1.1 What is Business?
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AACSB: Analytic
Bloom code: Knowledge
2) Accountants think of profits as:
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a) the overall sales of a company in comparison with its top competitor.
b) the difference between a firm’s revenues and the expenses incurred in generating them.
c) the value of the products or services sold during a financial year.
d) the difference between the capital and revenue obtained through selling stocks.
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Answer: b) the difference between a firm’s revenues and the expenses incurred in generating
them.
Difficulty: Easy
Learning Objective: LO 1.1 Define business.
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Section Reference: 1.1 What is Business?
AACSB: Analytic
Bloom code: Knowledge
3) For successful companies, which of the following statements is true?
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a) They often adapt to changes in customer tastes.
b) They spend less time on technology-related projects.
c) They refrain from all kinds of competition.
d) They strive to reduce the standards of living of their respective countries.
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Answer: a) They often adapt to changes in customer tastes.
Copyright © 2025 John Wiley & Sons, Inc.
, Test Bank to accompany Boone, Contemporary Business, 20th Edition
Difficulty: Easy
Learning Objective: LO 1.1 Define business.
Section Reference: 1.1 What is Business?
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AACSB: Analytic
Bloom code: Comprehension
4) All of these statements are true regarding businesses EXCEPT:
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a) Some businesses are not motivated by profit growth.
b) Businesses provide goods and services necessary to an economic system.
c) Businesses are the economic pulse of a nation.
d) Businesses are nonprofit organizations that provide services to the public.
Answer: d) Businesses are nonprofit organizations that provide services to the public.
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Difficulty: Easy
Learning Objective: LO 1.1 Define business.
Section Reference: 1.1 What is Business?
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AACSB: Analytic
Bloom code: Comprehension
5) Jason is an accountant. When he is looking at clients’ books, for him, profits are _____.
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a) the difference between revenues and expenses
b) the sum of commissions earned and receipts
c) the difference between sales and expenses
d) the sum of sales and expenses
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Answer: a) the difference between revenues and expenses
Difficulty: Easy
Learning Objective: LO 1.1 Define business.
Section Reference: 1.1 What is Business?
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AACSB: Analytic
Bloom code: Comprehension
6) In the U.S. economy, _____ are considered the reward for the risk of entering a business.
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a) revenues
b) concessions
c) profits
d) sales
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Answer: c) profits
Copyright © 2025 John Wiley & Sons, Inc.