“OPERATIONS MANAGEMENT EXAM 1 “ NEWEST UPDATED EXAM 2025 – 2026
SOLVED QUESTIONS & ANSWERS VERIFIED 100% GRADED A+ (LATEST VERSION)
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What term describes how an organization expects to achieve its missions and
goals?
A) conditional expectation
B) tactic
C) SWOT
D) strategy
E) competitive advantage
Strategy
Which of the following has progressed the furthest along its product life
cycle?
A) drive-thru restaurants
B) Boeing 787
C) iPods
D) Twitter
E) Xbox 360
drive-thru restaurants
A strategy is a(n) A) set of opportunities in the marketplace
A) set of opportunities in the marketplace
B) broad statement of purpose
C) simulation used to test various product line options
D) plan for cost reduction
E) action plan to achieve the mission
action plan to achieve the mission
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Which of the following activities takes place most immediately once the
mission has been developed?
A) The firm develops alternative or back-up missions in case the original
mission fails.
B) The functional areas develop their functional area strategies.
C) The functional areas develop their supporting missions.
D) The ten OM decision areas are prioritized.
E) Operational tactics are developed.
The functional areas develop their supporting missions
Which of the following is an example of competing on quick response?
A) A firm produces its product with less raw material waste than its
competitors.
B) A firm offers more reliable products than its competitors.
C) A firm's products are introduced into the market faster than its competitors'
products.
D) A firm utilizes is capacity more effectively than its competitors.
E) A firm advertises more than its competitors.
A firm's products are introduced into the market faster than its competitors' products
Standardization is an appropriate strategy in which stage of the product life
cycle?
A) introduction
B) growth
C) maturity
D) decline
E) retirement
Maturity
Which of the following is not one of the three phases of project management?
A) planning
B) scheduling
C) controlling
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D) All of the above are project management phases. E) Both A and C are not
project management phases.
All of the above are project management phases.
Ethical issues that may arise in projects large and small include
A) gifts from contractors
B) exaggerated expense reports
C) compromised safety or health standards to save time or reduce costs
D) pressure to mask delays with false status reports
E) all of the above
all of the above
Which of the following statements regarding Gantt charts is true?
A) Gantt charts give a timeline and precedence relationships for each activity
of a project.
B) Gantt charts use the four standard spines of Methods, Materials, Manpower,
and Machinery.
C) Gantt charts are visual pictures that show the duration of activities in a
project.
D) Gantt charts are expensive. E) All of the above are true.
Gantt charts are visual pictures that show the duration of activities in a project.
A project manager is interested in crashing a project with variable activity
times. Which of the following tools should he/she employ?
A) PERT
B) CPM
C) Gantt Chart
D) either PERT or CPM
E) PERT, CPM, or a Gantt chart are fine
PERT
PERT/CPM would be most appropriate for which of the following?
A) Retail selling.
B) managing a major overhaul of a special submarine.
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C) managing assembly line work.
D) managing maintenance of a photocopying machine.
E) None of the choices presented.
managing a major overhaul of a special submarine
The critical path for the network activities shown below is _______ with
duration ______.
A; 2; none
B; 4; none
C; 6; A,B
D; 1; A,B
E; 2; B,C,D
A) A-D-E; 5
B) B-E; 6
C) B-D-E; 7
D) A-C-E; 10
E) B-C-E; 12
E) B-C-E; 12
The expected activity time in PERT analysis is calculated as
A) the simple average of the optimistic, pessimistic, and most likely times
B) the weighted average of a, m, and b, with m weighted 4 times as heavily as a
and b
C) the sum of the optimistic, pessimistic, and most likely times
D) the sum of the optimistic, pessimistic, and most likely times, divided by six
E) the sum of the activity variances, divided by six
The weighted average of a, m, and b, with m weighted 4 times as heavily as a and b
The Beta distribution is used in project management to
A) calculate slack on activities not on the critical path
B) calculate the probability that a project will be completed within its budget
C) calculate pessimistic and optimistic activity times