Page 1 of 211
fg fg fg
, Table of Contents
fg fg
Unit 1: Introduction to Health Care
fg fg fg fg fg
1. Today’s Health Care fg fg
2. The Role of the Patient Care Technician
fg fg fg fg fg fg
3. Professionalism and Work Ethics fg fg fg
4. Communicating with the Health Care Team fg fg fg fg fg
Unit 2: The Patient
fg fg fg
5. Understanding the Patient as a Person fg fg fg fg fg
6. Patient Rights, Ethics, and Laws
fg fg fg fg
7. Body Structure and Function / Growth and Development
fg fg fg fg fg fg fg
8. Pain Management, Comfort, Rest, and Sleep
fg fg fg fg fg
Unit 3: Safety
fg fg
9. Asepsis and Infection Control
fg fg fg
10. Workplace Safety and Body Mechanics fg fg fg fg
11. Patient Safety fg
12. Moving, Positioning, and Preventing Falls
fg fg fg fg
13. Basic Emergency Care fg fg
14. Medication Administration fg
Unit 4: Patient Assessment
fg fg fg
15. Assisting with the Physical Examination fg fg fg fg
16. Measuring and Recording Vital Signs fg fg fg fg
17. Obtaining and Monitoring an Electrocardiogram fg fg fg fg
Unit 5: Patient Care and Comfort
fg fg fg fg fg
18. Assisting with Admission and Discharge fg fg fg fg
19. Bedmaking and Hygiene fg fg
20. Assisting with Grooming fg fg
Page 2 of 211
fg fg fg
,21. Assisting with Nutrition and Fluids
fg fg fg fg
22. Assisting with Urinary Elimination
fg fg fg
23. Assisting with Bowel Elimination
fg fg fg
24. Assisting with Oxygen Needs fg fg fg
Unit 6: Blood and Specimen Collecting and Testing
fg fg fg fg fg fg fg
25. Blood Collecting and Processing
fg fg fg
26. Specimen Collecting and Testing fg fg fg
Unit 7: Surgery and Immobility
fg fg fg fg
27. Care of the Surgical Patient
fg fg fg fg
28. Heat and Cold Applications
fg fg fg
29. Care of Wounds and Pressure Ulcers
fg fg fg fg fg
30. Rehabilitative and Restorative Care fg fg fg
Unit 8: Special Care Concerns and Settings
fg fg fg fg fg fg
31. Care of Women and Children
fg fg fg fg
32. Caring for the Older Adult
fg fg fg fg
33. Caring for Patients with Mental Health Needs
fg fg fg fg fg fg
34. Caring for Patients with Chronic Conditions
fg fg fg fg fg
35. End‑of‑Life Care fg
Page 3 of 211
fg fg fg
, Chapter 01: Today’s Healthcare fg fg fg
MULTIPLE CHOICE fg
1. Which of the following must the patient care technician (PCT) recognize regarding the healthcare
fg fg fg fg fg fg fg fg fg fg fg fg fg fg
delivery system? fg
a. It includes all states.
fg fg fg
b. It affects the illness of patients.
fg fg fg fg fg
c. Insurance companies are not involved. fg fg fg fg
d. The major goal is to achieve optimal levels of healthcare.
fg fg fg fg fg fg fg fg fg
CORRECT ANSWER: D fg fg
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal levels o
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
f healthcare. The healthcare system consists of a network of agencies, facilities, and providers involved wit
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
h healthcare in a specified geographic area. Insurance companies do have involvement in the healthcare s
fg fg fg fg fg fg fg fg fg fg fg fg fg f g fg
ystem. The illness of patients is not necessarily affected by the healthcare system.
fg fg fg fg fg fg fg fg fg fg fg fg
OBJ: 1 f g
2. What is required by the healthcare team to identify the needs of a patient and to design care to meet t
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
hose needs? fg
a. The white board fg fg
b. The nurse’s notes fg fg
c. The physician’s order sheet
fg fg fg
d. An individualized care plan
fg fg fg fg
CORRECT ANSWER: D fg fg
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indi
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
vidual patient. The white board, physician’s order sheet, and nurse’s notes do not identify the needs of the p
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
atient nor are they designed to assist all members of the healthcare team to meet those needs.
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
OBJ: 3 f g
3. How does an interdisciplinary approach to patient treatment enhance care?
fg fg fg fg fg fg fg fg fg
a. By improving efficiency of care
fg fg fg fg
Page 4 of 211 fg fg fg
fg fg fg
, Table of Contents
fg fg
Unit 1: Introduction to Health Care
fg fg fg fg fg
1. Today’s Health Care fg fg
2. The Role of the Patient Care Technician
fg fg fg fg fg fg
3. Professionalism and Work Ethics fg fg fg
4. Communicating with the Health Care Team fg fg fg fg fg
Unit 2: The Patient
fg fg fg
5. Understanding the Patient as a Person fg fg fg fg fg
6. Patient Rights, Ethics, and Laws
fg fg fg fg
7. Body Structure and Function / Growth and Development
fg fg fg fg fg fg fg
8. Pain Management, Comfort, Rest, and Sleep
fg fg fg fg fg
Unit 3: Safety
fg fg
9. Asepsis and Infection Control
fg fg fg
10. Workplace Safety and Body Mechanics fg fg fg fg
11. Patient Safety fg
12. Moving, Positioning, and Preventing Falls
fg fg fg fg
13. Basic Emergency Care fg fg
14. Medication Administration fg
Unit 4: Patient Assessment
fg fg fg
15. Assisting with the Physical Examination fg fg fg fg
16. Measuring and Recording Vital Signs fg fg fg fg
17. Obtaining and Monitoring an Electrocardiogram fg fg fg fg
Unit 5: Patient Care and Comfort
fg fg fg fg fg
18. Assisting with Admission and Discharge fg fg fg fg
19. Bedmaking and Hygiene fg fg
20. Assisting with Grooming fg fg
Page 2 of 211
fg fg fg
,21. Assisting with Nutrition and Fluids
fg fg fg fg
22. Assisting with Urinary Elimination
fg fg fg
23. Assisting with Bowel Elimination
fg fg fg
24. Assisting with Oxygen Needs fg fg fg
Unit 6: Blood and Specimen Collecting and Testing
fg fg fg fg fg fg fg
25. Blood Collecting and Processing
fg fg fg
26. Specimen Collecting and Testing fg fg fg
Unit 7: Surgery and Immobility
fg fg fg fg
27. Care of the Surgical Patient
fg fg fg fg
28. Heat and Cold Applications
fg fg fg
29. Care of Wounds and Pressure Ulcers
fg fg fg fg fg
30. Rehabilitative and Restorative Care fg fg fg
Unit 8: Special Care Concerns and Settings
fg fg fg fg fg fg
31. Care of Women and Children
fg fg fg fg
32. Caring for the Older Adult
fg fg fg fg
33. Caring for Patients with Mental Health Needs
fg fg fg fg fg fg
34. Caring for Patients with Chronic Conditions
fg fg fg fg fg
35. End‑of‑Life Care fg
Page 3 of 211
fg fg fg
, Chapter 01: Today’s Healthcare fg fg fg
MULTIPLE CHOICE fg
1. Which of the following must the patient care technician (PCT) recognize regarding the healthcare
fg fg fg fg fg fg fg fg fg fg fg fg fg fg
delivery system? fg
a. It includes all states.
fg fg fg
b. It affects the illness of patients.
fg fg fg fg fg
c. Insurance companies are not involved. fg fg fg fg
d. The major goal is to achieve optimal levels of healthcare.
fg fg fg fg fg fg fg fg fg
CORRECT ANSWER: D fg fg
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal levels o
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
f healthcare. The healthcare system consists of a network of agencies, facilities, and providers involved wit
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
h healthcare in a specified geographic area. Insurance companies do have involvement in the healthcare s
fg fg fg fg fg fg fg fg fg fg fg fg fg f g fg
ystem. The illness of patients is not necessarily affected by the healthcare system.
fg fg fg fg fg fg fg fg fg fg fg fg
OBJ: 1 f g
2. What is required by the healthcare team to identify the needs of a patient and to design care to meet t
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
hose needs? fg
a. The white board fg fg
b. The nurse’s notes fg fg
c. The physician’s order sheet
fg fg fg
d. An individualized care plan
fg fg fg fg
CORRECT ANSWER: D fg fg
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indi
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
vidual patient. The white board, physician’s order sheet, and nurse’s notes do not identify the needs of the p
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
atient nor are they designed to assist all members of the healthcare team to meet those needs.
fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg fg
OBJ: 3 f g
3. How does an interdisciplinary approach to patient treatment enhance care?
fg fg fg fg fg fg fg fg fg
a. By improving efficiency of care
fg fg fg fg
Page 4 of 211 fg fg fg
