TEST BANK
MANAGING AND USING INFORMATION
SYSTEMS
,TABLE OF CONTENTS
1 The Information Systems Strategy Triangle
2 Strategic Use of Information Resources
3 Organizational Strategy and Information Systems
4 Information Technologies and the Design of Work
5 Information Systems and Digital Transformation
6 Architecture and Infrastructure
7 Cyber security
8 The Business of Information Technology
9 Information Technology Governance
10 Information Technology Sourcing
11 Managing IT Projects
12 Business Intelligence, Artificial Intelligence, Knowledge Management, and Analytics
13 Privacy, Ethical, and Societal Considerations for Information Management
, Chapter 1 (Introduction)
Multiple Choice
1. What Requires A Unit Of Analysis, Has Been Processed, And Requires Human Mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None Of The Above
Answer: B (Medium)
Response: See Page 11
2. Roles That Managers Fill, According To Mintzberg, Include All Of
The Following Except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Answer: C (Hard)
Response: See Page 9
3. Which Of The Following Is Not A Decisional Role?
a) Entrepreneur
b) Disturbance Handler
, c) Negotiator
d) Resource Allocator
e) Spokesperson
Answer: E (Medium)
Response: See Page 9
4. What Skills Would Be Required To Be A Visionary Manager?
a) Communication And Information Gathering
b) Flexibility And Creativity
c) Analytical And Organizational
d) All Of The Above
e) None Of The
Above Answer: B
(Easy)
Response: See Page 7
5. Define Wisdom:
a) Knowledge Infused With Intuition And Judgment That Facilitates The Ability To
Make Decisions
b) A Process
c) All Forms Of Technology Used To Create Data
d) Anything That Makes A Person Clever
e) Only D And B
Answer: A (Easy)
Response: See Page 12
6. Data Is:
a) Information Endowed With Relevance And Purpose
b) Set Of Specific Objective Facts Or Observations
c) Some Information
d) All Of The Above
, e) Only A And C
Answer: B (Medium)
Response: See Pages 10-12
True/False
7. Information Systems (IS) Managers Should Participate In All Of The
Important IS Decisions, Even If Those Decisions Do Not Impact The IS
Department.
Answer: True (Easy)
Response: See Page 2
8. Information For Top Management Is Usually Based On A Long
Time Horizon, With Great Detail And High Structuredness.
Answer: False
(Medium) Response:
See Page 11
Short Answer
9. Pricing Of Things Is Most Often Based On While Pricing Of Information Goods
Is Most Often Based On
Answer: Cost, Value
(Hard) Response: See
Page 13
10. If A Manager Exhibits Creativity, Curiosity, And Confidence, We Would Say
That He Or She Supports The Role Of Very Well.
,Answer: Visionary (Hard)
Response: See Page 7
11. The Chief Technology Officer Of Wal-Mart States That Every Company Is Becoming A
Company.
Answer: Tech Or Technology
(Medium) Response: Page 4
Essay
11. Provide Two Examples Of How The Economics Of Things Are Different
From The Economics Of Information.
12. Provide Two Reasons Business Managers Should Participate In Information
Systems Decisions.
13. How Does A Functional View Differ From A Process View Of A Firm?
,Chapter 2 Strategic Use of Information Resources
Multiple Choice
1. The "Managerial Levers" Concept Is Useful For The Following Reasons:
a) Management Can Find What "Levers" To Push To Force People To
Do What They Want.
b) Management Should Not Make A Change Unless They Align
Multiple Issues, Such As Tasks, Measures, Values, Incentives, Etc.
c) System Investments Need To Be Financially Highly Leveraged.
d) All Of The Above
e) None Of The Above
Answer: B (Medium)
Response: See Page 26
2. All Of The Following Are Likely Causes Of Kaiser Permanente’s Difficulties Before Their
New Kphealthconnect EXCEPT For:
a) Bonus Incentives Not Matching Strategy
b) The Alignment Of The Information Systems Strategy Triangle
c) The Failure Of Automated Systems
, d) The Leadership And Organizational Culture
e) Patient Service Processes Needing To Be Updated And Streamlined
Answer: C (Medium)
Response: See Pages 17-18
3. A General Manager Should:
a) Rely On IS Personnel To Make IS Decisions
b) Ignore How IS Are Used And Managed
c) Have A Deep Technical Knowledge Of IS
d) Understand The Use And Consequences Of Technologies Relevant To The Business
e) Not Be Expected To Ask Or Understand Technology Related Questions
Answer: D (Easy)
Response: See Pages 20,25
4. When A Company’s Business Strategy And Technology Strategy Are Intertwined, This Situation
Is Known As .
a) Convergence
b) Alignment
c) Dynamic
d) Differentiation
e) Technologically Adjusted
Answer: A (Hard)
Response: See Page 19
MANAGING AND USING INFORMATION
SYSTEMS
,TABLE OF CONTENTS
1 The Information Systems Strategy Triangle
2 Strategic Use of Information Resources
3 Organizational Strategy and Information Systems
4 Information Technologies and the Design of Work
5 Information Systems and Digital Transformation
6 Architecture and Infrastructure
7 Cyber security
8 The Business of Information Technology
9 Information Technology Governance
10 Information Technology Sourcing
11 Managing IT Projects
12 Business Intelligence, Artificial Intelligence, Knowledge Management, and Analytics
13 Privacy, Ethical, and Societal Considerations for Information Management
, Chapter 1 (Introduction)
Multiple Choice
1. What Requires A Unit Of Analysis, Has Been Processed, And Requires Human Mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None Of The Above
Answer: B (Medium)
Response: See Page 11
2. Roles That Managers Fill, According To Mintzberg, Include All Of
The Following Except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Answer: C (Hard)
Response: See Page 9
3. Which Of The Following Is Not A Decisional Role?
a) Entrepreneur
b) Disturbance Handler
, c) Negotiator
d) Resource Allocator
e) Spokesperson
Answer: E (Medium)
Response: See Page 9
4. What Skills Would Be Required To Be A Visionary Manager?
a) Communication And Information Gathering
b) Flexibility And Creativity
c) Analytical And Organizational
d) All Of The Above
e) None Of The
Above Answer: B
(Easy)
Response: See Page 7
5. Define Wisdom:
a) Knowledge Infused With Intuition And Judgment That Facilitates The Ability To
Make Decisions
b) A Process
c) All Forms Of Technology Used To Create Data
d) Anything That Makes A Person Clever
e) Only D And B
Answer: A (Easy)
Response: See Page 12
6. Data Is:
a) Information Endowed With Relevance And Purpose
b) Set Of Specific Objective Facts Or Observations
c) Some Information
d) All Of The Above
, e) Only A And C
Answer: B (Medium)
Response: See Pages 10-12
True/False
7. Information Systems (IS) Managers Should Participate In All Of The
Important IS Decisions, Even If Those Decisions Do Not Impact The IS
Department.
Answer: True (Easy)
Response: See Page 2
8. Information For Top Management Is Usually Based On A Long
Time Horizon, With Great Detail And High Structuredness.
Answer: False
(Medium) Response:
See Page 11
Short Answer
9. Pricing Of Things Is Most Often Based On While Pricing Of Information Goods
Is Most Often Based On
Answer: Cost, Value
(Hard) Response: See
Page 13
10. If A Manager Exhibits Creativity, Curiosity, And Confidence, We Would Say
That He Or She Supports The Role Of Very Well.
,Answer: Visionary (Hard)
Response: See Page 7
11. The Chief Technology Officer Of Wal-Mart States That Every Company Is Becoming A
Company.
Answer: Tech Or Technology
(Medium) Response: Page 4
Essay
11. Provide Two Examples Of How The Economics Of Things Are Different
From The Economics Of Information.
12. Provide Two Reasons Business Managers Should Participate In Information
Systems Decisions.
13. How Does A Functional View Differ From A Process View Of A Firm?
,Chapter 2 Strategic Use of Information Resources
Multiple Choice
1. The "Managerial Levers" Concept Is Useful For The Following Reasons:
a) Management Can Find What "Levers" To Push To Force People To
Do What They Want.
b) Management Should Not Make A Change Unless They Align
Multiple Issues, Such As Tasks, Measures, Values, Incentives, Etc.
c) System Investments Need To Be Financially Highly Leveraged.
d) All Of The Above
e) None Of The Above
Answer: B (Medium)
Response: See Page 26
2. All Of The Following Are Likely Causes Of Kaiser Permanente’s Difficulties Before Their
New Kphealthconnect EXCEPT For:
a) Bonus Incentives Not Matching Strategy
b) The Alignment Of The Information Systems Strategy Triangle
c) The Failure Of Automated Systems
, d) The Leadership And Organizational Culture
e) Patient Service Processes Needing To Be Updated And Streamlined
Answer: C (Medium)
Response: See Pages 17-18
3. A General Manager Should:
a) Rely On IS Personnel To Make IS Decisions
b) Ignore How IS Are Used And Managed
c) Have A Deep Technical Knowledge Of IS
d) Understand The Use And Consequences Of Technologies Relevant To The Business
e) Not Be Expected To Ask Or Understand Technology Related Questions
Answer: D (Easy)
Response: See Pages 20,25
4. When A Company’s Business Strategy And Technology Strategy Are Intertwined, This Situation
Is Known As .
a) Convergence
b) Alignment
c) Dynamic
d) Differentiation
e) Technologically Adjusted
Answer: A (Hard)
Response: See Page 19
